Job summary
This is an exciting opportunity to join our Infectious Diseases administration team.
You will be working as part of a small team providing high quality audio typing and clerical duties for the department, working closely with the Speciality Medical PAs.
Main duties of the job
You will be a conscientious and enthusiastic team player with excellent audio typing skills,good organisational and communication skills with a soundtyping background.
You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. The ability to manage your time and prioritise your workload whilst remaining patient focused is essential.
You will be responsible for the audio typing of clinical correspondence within specified timescales. You will need to be a fast and accurate audio typist with knowledge of medical terminology.
You will also be responsible in supporting speciality PA with outcoming to ensure payment is received.
You will also be able to prioritise your workload with constantly changing demands, to meet agreed deadlines. You will be able to use your own initiative and respond to queries appropriately.
About us
We are driven by our strategic objectives and organisational values and we look for people who are strongly aligned with them. We are a supportive and friendly team who value all our staff by engaging, developing and empowering.
We strive to provide safe care with outstanding outcomes and experience for our patients.
With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.
You will be a conscientious and enthusiastic team player with excellent audio typing skills,good organisational and communication skills with a soundtyping background.
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Job description
Job responsibilities
In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.
You will be a conscientious and enthusiastic team player with excellent audio typing skills,good organisational and communication skills with a soundtyping background.
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Person Specification
Qualifications
Essential
- 4 GCSE's or equivalent C or above - must include English
- Computer literate to ECDL standard or equivalent.
Desirable
- RSA II typing /word processing or equivalent experience
Experience/ Skils
Essential
- Proven typing and admin experience
- Fast and accurate audio typing Experience in using Microsoft Office and Outlook
- Demonstrates an understanding of patient / client confidentiality
- Can complete letters, forms, reports and tables using computerised technology from information collected
Desirable
- Previous experience with audio typing
- Experience of using NHS systems eg Medway PAS and Notis
- Medical terminology
Communication and Relationship
Essential
- Uses correct grammar and spelling
- Demonstrate understanding of confidentiality and data protection
- Demonstrate ability to work as part of a team
- Show sensitivity and empathy in communication with patients and staff
Desirable
- Able to communicate with service users, patients and outside agencies in a clear and concise manner
Analytical and Judgement skill
Essential
- Able to use judgement to make decisions in order to solve problems / enquiries
- Works in line with standard procedures
- Works in line with organisational goals and objectives
Planning/Organisation Skills
Essential
- Consistently works to high standards
- Works within prescribed deadlines
- Ability to plan and organise own time
Person Specification
Qualifications
Essential
- 4 GCSE's or equivalent C or above - must include English
- Computer literate to ECDL standard or equivalent.
Desirable
- RSA II typing /word processing or equivalent experience
Experience/ Skils
Essential
- Proven typing and admin experience
- Fast and accurate audio typing Experience in using Microsoft Office and Outlook
- Demonstrates an understanding of patient / client confidentiality
- Can complete letters, forms, reports and tables using computerised technology from information collected
Desirable
- Previous experience with audio typing
- Experience of using NHS systems eg Medway PAS and Notis
- Medical terminology
Communication and Relationship
Essential
- Uses correct grammar and spelling
- Demonstrate understanding of confidentiality and data protection
- Demonstrate ability to work as part of a team
- Show sensitivity and empathy in communication with patients and staff
Desirable
- Able to communicate with service users, patients and outside agencies in a clear and concise manner
Analytical and Judgement skill
Essential
- Able to use judgement to make decisions in order to solve problems / enquiries
- Works in line with standard procedures
- Works in line with organisational goals and objectives
Planning/Organisation Skills
Essential
- Consistently works to high standards
- Works within prescribed deadlines
- Ability to plan and organise own time
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.