Specialty Personal Assistant - Diabetes and Endocrinology

Job summary

Working as part of the Diabetes and Endocrinology specialty, based on the City Hospital campus, the post holder will support the provision of a high quality secretarial and administrative service to a Consultant in Diabetes and Endocrinology and clinical team.

You will join a well established and experienced team of secretaries and will act as a key point of contact for consultants, dealing with queries, diary management, typing clinical and non-clinical letters to ensure a smooth and seamless patient pathway.

You will be able to work under pressure, have excellent written and verbal skills, excellent planning, time-management and organisational skills, as well as being an innovative thinker and always willing to put forward ideas knowing that you are part of a forward-thinking team. You will be able to prioritise your workload throughout the day. You must be able to demonstrate a clear understanding of confidentiality issues.It is preferable that the successful candidate have had previous NHS experience in a similar role, a good level of education and experience of using different IT systems (such as Notis and Careflow). You will be competent in the use of Microsoft Office packages.

In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to the advert

Main duties of the job

To manage Advice & Guidance requests

Accurately transcribe clinical letters using Winscribe, producing high quality work within defined deadlines.

Establish and maintain admin systems/databases

Dealing with incoming mail, results/reports management

Attending/organising meetings, take minutes.

Ensure RTT (Referral to Treatment) patient data quality is accurate.

Key point of contact for consultant

Dealing with consultant queries/visitors, managing consultant diary.

Telephone calls inbound/outbound relating to patients specific care, in a confidential manner.

About us

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.