Sterile Services Coordinator

Job description

Job responsibilities

Deliver an exemplary customer experience by providing a professional, efficient, proactive, and patient-focused service to theatre staff and other clients whilst working as part of the Sterile Services team.

Ensure that the required standards of production, cleanliness and quality control are followed to ensure that quality accreditation standards are maintained.

To support the implementation of policies, procedures and protocols through coaching and training to maintain accreditation to ISO 13485:2016.

Responsible for the day to day Management of the Sterile Services Technicians, including the allocation and checking of work, providing appropriate training, and carrying out assessment of competency.

To develop and maintain effective channels of communication with internal and external service users, other departments and staff within the department.

Coordination of the daily testing of equipment and ensuring that associated auditable documentation is completed.

Highlight areas of concern or opportunities for service improvement to management and assist with implementation of any changes as necessary. Actively encourage other team members to contribute towards improvement ideas for the department.

Person Specification

Training and Qualifications

Essential

• NVQ Level 4 / Diploma / Foundation degree level in a Customer Service, Decontamination or Health Care subject or able to demonstrate the equivalent level of experience in a Sterile Services / customer service / health care position.
• Willingness to work towards a formal qualification in decontamination.

Desirable

• IT Qualification (e.g. ECDL)
• Management qualification

Experience

Essential

• Experience of working in a customer service or production role.
• Thorough knowledge of surgical instruments / decontamination processes.
• Experience of working as part of a team and on own initiative
• Knowledge of instrument tracking systems or theatre management systems
• Good level of IT skills (standard keyboard skills)
• Experience of providing vocational training / mentoring / coaching others
• Experience of prioritising workload

Desirable

• Ability to present information to large groups (e.g. in a training environment)
• Ability to deal with challenging behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)