Job summary
This post is an opportunity for an enthusiastic individual to become an integral part of our weekend Pharmacy Dispensary service.
Under the supervision and support of a Pharmacy registered professional, the role will assist the Dispensary team to deliver a safe and high-quality service to our patients and customers. We are looking for someone with a professional outlook who can demonstrate good customer service skills.
The post holder will work rotationally at both the Queen's Medical Centre and City Hospital campus sites. Full in house training will be given.
Main duties of the job
We are looking for applicants who are eager to learn, able to organise and prioritise their own work to meet deadlines and use their own initiative. Applicants will be expected to complete a Buttercups qualification in Pharmacy Services (if not already obtained).
A high level of concentration is required for long periods of time. You will need to be committed and adaptable to change. A positive image of the Trust Pharmacy department should be demonstrated at all times while showing a commitment to support the organisation's values and behaviours.
About us
The Pharmacy Department at NUH is forward thinking and constantly implementing innovative ways of working to deliver the best patient care.
You will be joining the team at an exciting time as we embark on a journey to modernise and improve Pharmacy operational services through a process of redesign and the scoping of robotics/automation.
Job description
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Job description
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Person Specification
Training and Qualifications
Essential
- 4 GCSE's at grade D or above in English language, Maths and 2 other subjects
- Able to undertake the Buttercups Dispensing Couse if not already in possession of the qualification
- To be able to achieve competencies for job role including in house training and validations
Desirable
- Possession of or working towards NVQ level 2 in Pharmacy Services and BTEC or a Buttercups Level 2 Pharmacy Services Assistant Apprenticeship
Experience
Essential
- Demonstrate ability to work as part of a team
- Ability to perform and work under pressure
- Demonstrate ability to learn new skills
Desirable
- Experience of working in a pharmacy environment
- Proven customer service experience
Cummunication and Relationship skills
Essential
- Able to communicate clearly verbally and electronically within a team
- Good telephone manner
- Able to accurately relay simple information
Analytical and Judgement skills
Essential
- Good attention to detail
- Able to follow instructions and standard operating procedures
- Ability to work accurately and sustain concentration over short to long periods
Desirable
- Demonstrate the ability to work and concentrate whilst coping with interruption and distraction
Planning and Organisational skills
Essential
- Able to prioritise tasks in accordance with department needs
- Demonstrate ability to multitask
Desirable
- Organisation of a team or function e.g. Scouts/Guides, School or college event, voluntary work
Physical skills
Essential
- Demonstrate basic keyboard skills (including Microsoft Office, use of internet and email)
Other requirements
Essential
- Ability to work cross-campus.
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards
Person Specification
Training and Qualifications
Essential
- 4 GCSE's at grade D or above in English language, Maths and 2 other subjects
- Able to undertake the Buttercups Dispensing Couse if not already in possession of the qualification
- To be able to achieve competencies for job role including in house training and validations
Desirable
- Possession of or working towards NVQ level 2 in Pharmacy Services and BTEC or a Buttercups Level 2 Pharmacy Services Assistant Apprenticeship
Experience
Essential
- Demonstrate ability to work as part of a team
- Ability to perform and work under pressure
- Demonstrate ability to learn new skills
Desirable
- Experience of working in a pharmacy environment
- Proven customer service experience
Cummunication and Relationship skills
Essential
- Able to communicate clearly verbally and electronically within a team
- Good telephone manner
- Able to accurately relay simple information
Analytical and Judgement skills
Essential
- Good attention to detail
- Able to follow instructions and standard operating procedures
- Ability to work accurately and sustain concentration over short to long periods
Desirable
- Demonstrate the ability to work and concentrate whilst coping with interruption and distraction
Planning and Organisational skills
Essential
- Able to prioritise tasks in accordance with department needs
- Demonstrate ability to multitask
Desirable
- Organisation of a team or function e.g. Scouts/Guides, School or college event, voluntary work
Physical skills
Essential
- Demonstrate basic keyboard skills (including Microsoft Office, use of internet and email)
Other requirements
Essential
- Ability to work cross-campus.
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Nottingham University Hospitals NHS Trusts
Address
Queen's Medical Centre (QMC) campus and City Hospital campus
Derby Road (QMC) and Hucknall Road (City Hospital)
Nottingham
NG7 2UH
Employer's website
https://www.nuh.nhs.uk/ (Opens in a new tab)