Job summary
Are you passionate about the NHS? Do you have experience working in quality assurance, compliance or a project management role? If yes, we would love to hear from you.
We are looking for a dynamic, self-motivated and focused person to join the Nursing and Midwifery Directorate, on a 12 month fixed term/secondment basis, providing a full range of high-level operational and organisational support to the Quality Assurance Team.
You will enjoy thriving in a challenging and fast-paced environment, and relish the opportunity to be creative, proactive and thorough in your approach. An excellent team player, skilled communicator, flexible, focused, resilient and able to build effective, professional relationships and manage conflicting priorities successfully.
In return, you will receive a warm welcome from a passionate team who pride ourselves in delivering excellence in patient care and experience. We will provide you with resources to develop and progress a long-term career as well as flexibility, continual professional development and a wide range of wellbeing and support.
The team supports flexible working, with a mixture of on-site and home working. The primary base for this role is Trust Headquarters at the City Hospital campus, with travel between the Trust campuses, as the need arises.
Main duties of the job
As a crucial member of the Nursing and Midwifery Directorate, you will be responsible for operational and project support to enable the successful implementation of robust quality assurance processes, to ensure delivery of high quality care that is safe, effective and promotes a positive patient experience.
On behalf of the Quality Assurance Team, you will be responsible for the management of central evidence requirements for all Trust wide assurance activity including but not limited to Care Quality Commission (CQC) Registration. Maintaining accurate, up to date records of evidence.
Your duties will also include but not limited to: developing and producing information/performance reports and providing a central information function for assurance and compliance purposes; lead participant in, and help prepare for and respond to, CQC and other inspection visits and evidence requests across the assurance function and promoting the quality assurance agenda at all opportunities through the development and delivery of education programmes and networking with colleagues of all grades and professions.
Being organised, having the ability to multitask, adopt a flexible and adaptable approach to suit the variable and developing workload of the Quality Assurance Team, having discretion and integrity, the ability to work autonomously under pressure and an excellent communicator who is confident and comfortable in dealing with people at all levels is essential.
About us
Nottingham University Hospitals is one of the biggest and busiest NHS Trusts in the country, where our people do amazing work every day caring for millions of people each year across three sites and around our communities
For information about the Trust, including business plans, annual reports, and services, visit ourwebsite.
Job description
Job responsibilities
Please see the attached the Job Description and Person Specification for key duties and responsibilities. If you would like to discuss informally if this is the right role for you, please get in touch with Paula Young or Hannah Lomas at QualityAssurance@nuh.nhs.uk
As part of the application process you will be asked to provide supporting Information. This is your opportunity to showcase you! You should outline your skills, experience, and achievements, providing further information/ evidence of your suitability for the role, with particular reference to the essential criteria (outlined in the Person Specification)
Job description
Job responsibilities
Please see the attached the Job Description and Person Specification for key duties and responsibilities. If you would like to discuss informally if this is the right role for you, please get in touch with Paula Young or Hannah Lomas at QualityAssurance@nuh.nhs.uk
As part of the application process you will be asked to provide supporting Information. This is your opportunity to showcase you! You should outline your skills, experience, and achievements, providing further information/ evidence of your suitability for the role, with particular reference to the essential criteria (outlined in the Person Specification)
Person Specification
Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards.
Training and Qualifications
Essential
- oEducated to Post Graduate Diploma in relevant subject or equivalent level of experience of working at a similar level.
- oA project management qualification e.g. PRINCE 2 or equivalent level of experience.
Experience
Essential
- oExperience of working in a quality assurance/compliance or project management role either within or outside of the NHS.
- oProducing formal written reports/action plans for presentation to high level committees
- oProven ability to achieve targets and objectives within a demanding and pressured environment against challenging deadlines.
- oUnderstanding of NHS systems and challenges.
Desirable
- A good understanding of the NHS quality governance agenda and role of external bodies such as the CQC
- Experience of developing and delivering training programmes
- Experience of line managing staff.
Communication Skills
Essential
- oExcellent written and verbal communication skills
- oClear communicator with excellent writing, report writing and presentation skills; capabable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- oSkills for communication on complex matters and difficult situations, requiring persuasion and influence
Analytical and Judgement skills
Essential
- oAble to assess and evaluate project progress against agreed timescale and objectives and provide solutions to address any deviations
- oWell-developed analytical & problem solving skills with the ability to make decisions by determining key points from complex data and multiple information strands
- oAbility to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- oProblem solving skills and ability to respond to sudden unexpected demands
Planning and Organisational Skills
Essential
- oAble to develop and implement short, medium and long-term strategies and plans in partnership with others to deliver benefits for patients, staff, the organisation
- oKnowledge of and ability to apply project management methodologies to plan and implement service improvements whilst ensuring the delivery of project's outputs, outcomes and benefits
- oIT literate with well-developed skills for the use and application of information technology systems including file management, safe and effective internet use, Outlook, Word, PowerPoint, Access and Excel.
Physical Skills
Essential
- oResilient and adaptive to interruptions and changing pace and priorities for work delivery
- oAble to use a computer for prolonged periods
- oAbility to work flexibly, either office based or agile
Other requirements specific to the role
Essential
- oAble to travel across all hospital sites, as required to role
Person Specification
Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards.
Training and Qualifications
Essential
- oEducated to Post Graduate Diploma in relevant subject or equivalent level of experience of working at a similar level.
- oA project management qualification e.g. PRINCE 2 or equivalent level of experience.
Experience
Essential
- oExperience of working in a quality assurance/compliance or project management role either within or outside of the NHS.
- oProducing formal written reports/action plans for presentation to high level committees
- oProven ability to achieve targets and objectives within a demanding and pressured environment against challenging deadlines.
- oUnderstanding of NHS systems and challenges.
Desirable
- A good understanding of the NHS quality governance agenda and role of external bodies such as the CQC
- Experience of developing and delivering training programmes
- Experience of line managing staff.
Communication Skills
Essential
- oExcellent written and verbal communication skills
- oClear communicator with excellent writing, report writing and presentation skills; capabable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- oSkills for communication on complex matters and difficult situations, requiring persuasion and influence
Analytical and Judgement skills
Essential
- oAble to assess and evaluate project progress against agreed timescale and objectives and provide solutions to address any deviations
- oWell-developed analytical & problem solving skills with the ability to make decisions by determining key points from complex data and multiple information strands
- oAbility to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- oProblem solving skills and ability to respond to sudden unexpected demands
Planning and Organisational Skills
Essential
- oAble to develop and implement short, medium and long-term strategies and plans in partnership with others to deliver benefits for patients, staff, the organisation
- oKnowledge of and ability to apply project management methodologies to plan and implement service improvements whilst ensuring the delivery of project's outputs, outcomes and benefits
- oIT literate with well-developed skills for the use and application of information technology systems including file management, safe and effective internet use, Outlook, Word, PowerPoint, Access and Excel.
Physical Skills
Essential
- oResilient and adaptive to interruptions and changing pace and priorities for work delivery
- oAble to use a computer for prolonged periods
- oAbility to work flexibly, either office based or agile
Other requirements specific to the role
Essential
- oAble to travel across all hospital sites, as required to role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Nottingham University Hospitals NHS Trusts
Address
Nottingham University Hospitals NHS Trust
Hucknall Road
Nottingham
NG5 1PB
Employer's website
https://www.nuh.nhs.uk/ (Opens in a new tab)