Nottingham University Hospitals NHS Trusts

Health Care Assistant - Outpatients Gateway E

Information:

This job is now closed

Job summary

To work within Gateway E, Outpatients, Treatment Centre. Required to carry out a number of designated tasks, of which will involve direct care, in support of and under the supervision of a registered nurse in the outpatient setting.

Act as a chaperone for the patient and clinicians

Work as an effective member of the multi-disciplinary team.

Following appropriate training and assessment, undertake clinical and non-clinical duties in support of the registered nurse.

The post holder is not required to hold statutory qualifications.

Main duties of the job

In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

Required to carry out a number of designated tasks, of which will involve direct care, in support of and under the supervision of a registered nurse in the outpatient setting.

Act as a chaperone for the patient and clinicians

Work as an effective member of the multi-disciplinary team.

Following appropriate training and assessment, undertake clinical and non-clinical duties in support of the registered nurse.

The post holder is not required to hold statutory qualifications.

About us

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Details

Date posted

24 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

164-5251821-B

Job locations

Nottingham Treatment Centre

Lister Road

Nottingham

NG7 2FT


Job description

Job responsibilities

Prepare beds/couches, trolleys and equipment ready for outpatient procedures.

Assist in unpacking, checking and storing supplies delivered to the area, reporting when stocks are low.

Keep clinical area safe, clean and tidy.

Carry out expected role without the need for constant supervision although recognising limitations and seeking direction when necessary.

Use initiative in planning daily and weekly routines.

Make a contribution to the development of patient care and setting standards.

Maintain good communication with other staff, patients and visitors including answering the telephone in a courteous and professional manner.

Be aware of need for own personal development and be prepared to attend and undertake any necessary training, being aware of the need to develop oneself and to strive to increase personal knowledge.

Assist and participate in the implementation of Essence of Care benchmarking, the productive ward initiatives

Have a clear understanding of their responsibilities relating to their duty of care

Job description

Job responsibilities

Prepare beds/couches, trolleys and equipment ready for outpatient procedures.

Assist in unpacking, checking and storing supplies delivered to the area, reporting when stocks are low.

Keep clinical area safe, clean and tidy.

Carry out expected role without the need for constant supervision although recognising limitations and seeking direction when necessary.

Use initiative in planning daily and weekly routines.

Make a contribution to the development of patient care and setting standards.

Maintain good communication with other staff, patients and visitors including answering the telephone in a courteous and professional manner.

Be aware of need for own personal development and be prepared to attend and undertake any necessary training, being aware of the need to develop oneself and to strive to increase personal knowledge.

Assist and participate in the implementation of Essence of Care benchmarking, the productive ward initiatives

Have a clear understanding of their responsibilities relating to their duty of care

Person Specification

Analytical and Judgement skills

Essential

  • Understand the importance of instructions and written procedures

Training & Qualifications

Essential

  • Level of education to be assessed prior to interview.

Desirable

  • NVQ / QCF 2 in Healthcare

Experience

Essential

  • Previous experience in dealing with customers, patients or clients in a work environment.

Desirable

  • Previous experience in a health or social care setting.

Communication and relationship skills

Essential

  • Demonstrate clear and effective written and verbal communication skills.
  • Good telephone skills
  • Ability to pass on information accurately.

Desirable

  • Demonstrate Computer literacy & use of IT skills - e.g. e-mail

Planning and organisation skills

Essential

  • Demonstrate effective time management skills.

Physical skills

Essential

  • Capable of using equipment within a work environment under supervision.

Desirable

  • Evidence of moving and handling training

Commitment to Trust Values and Behaviours

Essential

  • Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards
Person Specification

Analytical and Judgement skills

Essential

  • Understand the importance of instructions and written procedures

Training & Qualifications

Essential

  • Level of education to be assessed prior to interview.

Desirable

  • NVQ / QCF 2 in Healthcare

Experience

Essential

  • Previous experience in dealing with customers, patients or clients in a work environment.

Desirable

  • Previous experience in a health or social care setting.

Communication and relationship skills

Essential

  • Demonstrate clear and effective written and verbal communication skills.
  • Good telephone skills
  • Ability to pass on information accurately.

Desirable

  • Demonstrate Computer literacy & use of IT skills - e.g. e-mail

Planning and organisation skills

Essential

  • Demonstrate effective time management skills.

Physical skills

Essential

  • Capable of using equipment within a work environment under supervision.

Desirable

  • Evidence of moving and handling training

Commitment to Trust Values and Behaviours

Essential

  • Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Nottingham Treatment Centre

Lister Road

Nottingham

NG7 2FT


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Nottingham Treatment Centre

Lister Road

Nottingham

NG7 2FT


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Sister Outpatients

Claire Buckley

claire.buckley@nuh.nhs.uk

07890404169

Details

Date posted

24 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

164-5251821-B

Job locations

Nottingham Treatment Centre

Lister Road

Nottingham

NG7 2FT


Supporting documents

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