Divisional General Manager (Family Health)

Job responsibilities

Patients

To support the Divisional Director in discussions with commissioners, leading the service planning process.

To manage all services and lead service planning across the Division taking responsibility for the overall achievement of performance, quality, finance and workforce KPIs, working in partnership with other members of the Divisional Leadership team to ensure the best clinical outcomes and patient experience.

To work collaboratively with other Divisions to support the improvement of patient pathways.

To work with clinicians to ensure that professional staff have an opportunity to influence the management, planning of and development of services in the Division.

Leadership

As part of the Divisional leadership team to provide inspirational leadership so that all staff in the Division are engaged and motivated to provide safe and effective patient care. Make provision for succession planning and development to support others to develop.

As part of the divisional leadership team to foster a culture that promotes openness and where people have the confidence to speak up and ensuring that communication mechanisms are operating effectively in the Division.

To foster a climate of innovation and improvement for all services in the Division, including encouraging staff to identify further opportunities for improvement.

To lead the development of the strategic and annual operating plan for the Divisions services, ensuring it is consistent with the aims and objectives of the Trust and to ensure that the plans fully reflect the service needs of the Division.

Performance

To achieve and sustain all constitutional waiting time targets and patient standards, through creating developing and patient centred services. To monitor performance of such.

To lead the Divisions achievement of the financial control target and a sustainable financial efficiency programme which engages all Divisional staff.

To deliver a balanced budget, taking action to address underperformance and ensuring financial resources are effectively managed and using analysis of financial information to ensure appropriate allocation of resources for each service.

Lead on modernisation/transformational projects including service re-design and any associated workforce change requirements

Develop and maintain robust performance management systems to ensure that each specialty delivers on it patient and workforce targets, holding others to account for the delivery of targets for quality, patient care, service delivery and risk.

To monitor delivery of all service improvement projects in the Division.

To be responsible for daily operational management of the Division, including performance, quality, finance and workforce KPIs.

To ensure the right systems and processes are in place to monitor performance and to monitor quality, service delivery and risk, completing risk assessments, as appropriate.

To formulate business cases for service and capital development and to lead the divisions capital expenditure plans

Staffing

To ensure levels of staff engagement are maximised and that staff survey results are acknowledged and acted upon.

To ensure that all staff undertake the prescribed Trust induction programme and to undergo appropriate refresher training.

To ensure that line managers adhere to HR policies and performance indicators.

To undertake regular reviews of staffing levels in the Division to ensure that the right number of staff with the right skills are in place to deliver current and predicted future activity.

To write business cases or workforce change papers to implement any shifts in staff demand.

To complete the Divisions workforce planning and training needs documentation

Trustwide

To ensure compliance with Trust HR policies and processes, including recruitment, performance management and training for their team.

To support the investigation of complaints and incidents within the Division and to chair hearings, as appropriate.

To lead Trustwide initiatives and projects, as required.

To participate in the Silver on-call rota.

Training and Qualifications

Essential

• Professional knowledge acquired through degree, supplemented by specialist training to doctorate or equivalent level, management qualification or equivalent experience.
• Extensive knowledge of the NHS in the acute sector with up to date knowledge of medical/surgical services
• Performance Management skills

Experience

Essential

• Significant experience within the Healthcare sector at very senior manager level including responsibility for strategic planning and budgetary control for group of complex medical/surgical specialities
• Proven track record of achieving challenging healthcare targets
• Experience of leading and delivering significant programmes of change within an NHS setting

Communication and Relationship Skills

Essential

• Excellent communications skills, written and oral
• Ability to build successful teams
• Able to work collaboratively with partner organisations
• Ability to influence and motivate staff to deliver challenging targets
• Ability to present complex data
• Proven negotiating skills
• Ability to communicate in a hostile or emotive atmosphere
• Ability to promote and market services to attract patients to NUH

Analytical and Judgement Skills

Essential

• Strategic thinking
• Excellent problem solving skills using team when appropriate
• Critically analyse highly complex financial and clinical data sets and able to make appropriate judgements
• Business focused
• Sensitive to clinical and political demands
• Innovative thinker with the ability to cut through barriers to change

Planning and Organisation Skills

Essential

• Exceptional organisational skills
• Proven record of pro-active performance management
• Able to work independently and on own initiative

Physical Skills

Essential

• Well developed IT skills to manage and report on complex performance management information

Other requirementes specific to the role, ie ability to drive or work shifts

Essential

• Able to participate in on-call rota

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).