Job responsibilities
KEY JOB RESPONSIBILITIES PATIENT CARE AND CLINICAL EXPERTISE
To display and promote excellent clinical leadership in all areas of the hospital
Provide clinical expertise, specialist advice and support across the Directorate related to the quality and safety
To use their clinical experience to communicate with patients and families during highly sensitive and difficult situations, maintaining
To support duty of candour where appropriate, in conjunction with the relevant clinical manager.
Support patient participation in relevant incident investigations and
Initiate the investigation of incidents in a timely manner, and manage the appropriate escalation of incidents. To support staff in the collation and submitting of RCA/ 72 hour escalation reports within timescales as per corporate policy.
PROMOTE AND ESTABLISH EFFECTIVE TEAM WORKING AND COMMUNICATION
Deputise for the Chair of the Radiology Quality and Governance meetings
To promote and facilitate effective and timely lines of communication within the teams, building relationships with all customer groups, and effecting delivery of actions.
In close liaison with the Radiology Quality and Accreditation manager take a leading role within the Directorate around patient safety and Maintain the principles of governance by encouraging achievement of standards of excellence, which are underpinned by open communication and team working across all disciplines.
Ensure effective communication between all service providers within the Directorate in relation to the quality, risk and safety agenda by attending Directorate and specialty meetings and representing the Directorate at trust meetings as
Represent the Directorate at local and national networking to maintain and develop knowledge in governance and patient safety.
Use skills and expertise to support staff who are involved with distressing
EDUCATION, TRAINING AND PRACTICE DEVELOPMENT
Lead the implementation of education and training relating to quality, risk and safety to all members of staff in collaboration with pathway governance teams and local education
Work with multi-professional staff across the services to ensure that staff understand the national standards of care, the role of the Care Quality Commission and Public Health England and provide support to deliver these standards
Contribute and participate in the continuing development of all
Undertake personal professional development, seeking opportunities to enhance skills as identified via a personal development
Participate in relevant training and development sessions in the Directorate and T
CLINICAL GOVERNANCE, AUDIT AND RESEARCH
In conjunction with the Radiology Quality and Accreditation manager contribute to the development and delivery of the Directorate Quality and Safety strategy
Support the SGM/HoS in the oversight of the clinical effectiveness agenda ensuring a robust framework is embedded in clinical areas within multidisciplinary teams across the Directorate ensuring they remain responsive to the changing needs of the service and health
Facilitate the design, production and prioritisation of systems, plans and work programmes to ensure improved clinical quality and incorporate the Trusts priorities outlined in its objectives for clinical effectiveness.
To collate and analyse data, prepare and present reports on clinical governance topics to the relevant forum when For example:
Risk Registers
Incident management
To provide specialist leadership, around patient safety and non-patient safety incidents.
To support the Clinical Audit Lead and other clinical effectiveness processes as a mechanism for improving quality, risk and safety
Support the Audit Lead in projects, programmes and initiatives
Ensure patient involvement within incident Investigation reports/analysis of incident trend data
Monitor the delivery of the key components of clinical effectiveness, report any variance from the plan, and recommend corrective action to the Lead Nurse/ Radiology Operational Clinical Lead/Clinical
Support all departments in ensuring compliance with CQC and other relevant Essential Standards
Lead on the collection of evidence for meeting Care Quality Commission standards, local Public Health England NHS resolution standards,
Influence policy and clinical guidelines
Undertake Serious Incidents Investigations and monitor reporting outcomes through the local Directorateal Support others to develop the skills associated with incident investigation.
Take an active role in ensuring compliance with all relevant regulatory requirements, so that these are embedded in our practice and supports the teams with external reviews i.e. accreditation
Act as an exemplary role model in quality improvement offering advice and support to others, whilst ensuring continuous governance compliance throughout the Directorate.
RISK MANAGEMENT AND PATIENT SAFETY
Working with the Directorate Leadership Team contribute to the development of and coordinate the delivery and implementation of the clinical governance and risk management strategies, policies and work programme, for the
Support multi-professional staff in the identification and assessment of risk, supporting their training and to undertake their own risk assessments
Monitor the Datix incident reporting system for the Directorate and support staff to investigate thoroughly and timely. Produce monthly themed reports for teams and identify learning through safety/action and management of risk
Monitor and manage the trusts Datix Incident Reporting system for the Directorate aiming to meet the trust policy for key performance indicators related to investigation, action and closure with learning
Ensure the Directorate risk register is maintained and report into the Quality and Safety meeting at specialty and Directorateal
Work with clinical teams to facilitate the implementation of new ways of working that improve patient safety and the patient user experience
Liaise with Health and Safety Advisors as
Ensure there is a robust process in place for monitoring the Health and Safety agenda.
Support patient safety initiatives across the Directorate and lead on specific patient safety initiatives as
Maintain a system for the distribution and record actions following safety notices alerts
PROMOTE EFFECTIVE CLINICAL LEADERSHIP
To work closely with all clinical departments promoting patient focused quality care
Support the Quality and Accreditation Manager with the re-accreditation process and embedding relevant improvements into business as usual practice.
Provide leadership and expert advice on clinical effectiveness, patient safety and quality, and co-ordinate all aspects of clinical governance ensuring integration of corporate clinical effectiveness objectives
Contribute to a culture of positive performance management through leadership, working with clinical teams, to agree monitoring arrangements for the setting and maintenance of high standards of
Provide clear information, and support staff wishing to raise concerns about standards of care delivery or service
Ensure the involvement of all staff through open and direct communication to sustain a high level of commitment and flexibility from the workforce, supporting Trust
Actively contribute to strategic and operational developments relating to the Directorate, so that high quality patient focused services are
Supervises work of less experienced staff; provide training in clinical skills & governance related
Be responsible for the budgetary objectives of quality improvement projects to ensure any plans are financially viable to achieve the delivery of safe quality care
Ensure continued, effective registration with relevant regulatory body.