Job summary
This is an exciting opportunity to join the Specialty Secretarial Support Team in the Oncology Department, within Cancer & Associated Specialties on a 12 month fixed term contract.
As part of a team you will be responsible for the audio typing and transcription of clinical correspondence across all specialties within the Division. You will be a conscientious and enthusiastic team player with excellent organisational and communication skills.
You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure.
Main duties of the job
In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.
Ensure all clinical correspondence is typed and processed within specified timescales. Completing or escalating actions as required.
You will need to be a fast and accurate audio typist with a sound knowledge of medical terminology. You will also be able to prioritise your workload with constantly changing demands, to meet agreed deadlines. Use your own initiative and respond to queries within and outside of the Organisation with a professional manner to patients, relatives and staff.
About us
This is an exciting opportunity to join the Specialty Secretarial Support Team in the Oncology Department, within Cancer & Associated Specialties. Core working hours are Monday-Friday, between 8am to 5.00pm and we can offer some days working from home but will require a day in the office. As part of a team you will be responsible for the audio typing and transcription of clinical correspondence across all specialties within the Division.
Job description
Job responsibilities
Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales.
Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.
Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines
Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.
Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.
Liaising with outpatient administrator re. Appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.
Job description
Job responsibilities
Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales.
Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.
Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines
Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.
Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.
Liaising with outpatient administrator re. Appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.
Person Specification
Training & Qualifications
Essential
- RSA III word processing or equivalent experience
- 5 GCSE's or equivalent C or above - must include English
- Computer literate to ECDL standard or equivalent.
Experience
Essential
- Fast and accurate audio typing
- Proven typing and admin experience
Desirable
- Previous experience of working in the NHS and experience using MS Office, Medway PAS and Notis.
- Medical Terminology
Communication
Essential
- Uses correct grammar and spelling
- Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
- Develop and maintain constructive working relationships
Analytical and Judgement
Essential
- Able to use judgement to make decisions in order to solve problems / enquiries
Planning and organisation
Essential
- Consistently works to high standards
- Works within prescribed deadlines
Physical skills
Essential
- Frequent use of VDU equipment
Other Requirements
Essential
- Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace
Person Specification
Training & Qualifications
Essential
- RSA III word processing or equivalent experience
- 5 GCSE's or equivalent C or above - must include English
- Computer literate to ECDL standard or equivalent.
Experience
Essential
- Fast and accurate audio typing
- Proven typing and admin experience
Desirable
- Previous experience of working in the NHS and experience using MS Office, Medway PAS and Notis.
- Medical Terminology
Communication
Essential
- Uses correct grammar and spelling
- Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
- Develop and maintain constructive working relationships
Analytical and Judgement
Essential
- Able to use judgement to make decisions in order to solve problems / enquiries
Planning and organisation
Essential
- Consistently works to high standards
- Works within prescribed deadlines
Physical skills
Essential
- Frequent use of VDU equipment
Other Requirements
Essential
- Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.