Job summary
Do you have a passion for improvement? Are you looking for an opportunity to make a fundamental difference to the lived experience of patients, their families and carers and crucially those providing support to them? Are you up for a challenge?
If yes then we really want to hear from you. We are looking for someone who will bring extensive improvement and transformation experience and skills, with a strong interest and absolute passion for clinical quality and service improvement, innovation, training, engagement and facilitation. The individual will have a commitment to leading a positive culture of improvement for all. You will be highly collaborative, systematic and rigorous in your approach, with exceptional communication and influencing skills.
In this post you will work alongside director, managerial, corporate, medical, nursing and allied multi professional staff as well as the core Divisional Leadership Teams of Divisional Directors, Divisional Nurses and Divisional General Managers to develop and improve excellent services. A strong track-record of successful improvement and transformation delivery is essential as is a life long commitment and fundamental interest in improvement underpinned by a passionate desire to make a difference to patients and their families and to the staff that serve them.
If you believe you have the skills, enthusiasm and ambition to join and help lead improvement in our Trust we would love to hear from you.
Main duties of the job
As a Head of Transformation you will provide improvement expertise, influence and senior leadership across the Divisional support portfolio of Improvement and Transformation whilst fostering strong relationships across the Trust's Senior Leadership teams to fully harness capabilities for the benefits of patients, their families and the staff who care for them. Your focus will be on working in partnership with clinical and managerial leaders to enable the fundamental adoption of improvement custom and practice into the everyday through effective facilitation, capability and capacity building. Working collaboratively within a senior management team for Improvement & Transformation fostering strong working relationships and ensuring effective communication and leadership are essential so that our team and those benefitting from our support have an equitable lived experience. The post reports directly to the Associate Director of Transformation, is responsible for a team of Senior Improvement and Improvement Leads and plays a significant role in continually improving our strategic approach, role modelling living our values and ensuring our team continue to develop to be the best they can be.
About us
The Improvement and Transformation Team is a 15 person strong service that provides improvement support to the Trust. We have taken to hybrid working and are driven in our approach by the very improvements we are supporting realisation of. Our three core pillars that guide our way of working are: Achieving Success, Working Together and Personal Excellence
The Improvement and Transformation Team is part of the Strategy and Transformation Directorate within Nottingham University Hospitals NHST bringing together strategic, commercial and improvement & transformation development and delivery support for the Trust. We have an important contribution to make to life in Nottingham and the wider region and we take this responsibility seriously. With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population.
Job description
Job responsibilities
Please refer to the associated detailed job description and person specifications to understand further the key responsibilities
Job description
Job responsibilities
Please refer to the associated detailed job description and person specifications to understand further the key responsibilities
Person Specification
Training & Qualifications
Essential
- Educated to Masters level/Equivalent OR 3+ years working at a senior management level in improvement or transformation
- Evidence of further specialist knowledge/training relevant to area of practice at higher education level
- An improvement methodology qualification
- Qualification in Project/Programme Management OR 3+ years evidenced experience of project/programme management
Desirable
- Multiple different formal training in service improvement, redesign, productivity and change management methodologies (i.e. Lean, Six Sigma, etc...)
- Quality Service Improvement Redesign (QSIR) Practitioner or Associate trained
Experience
Essential
- Significant experience of project management, process re-design and service improvement tools and techniques at a senior level
- Experience of leading and delivering multiple significant programmes of change that have produced tangible outcomes and benefits
- Able to demonstrate significant experience in managing a team including management of employee relations.
- Evidenced and recognised expertise in improvement processes and able to work with subject specialists to assimilate knowledge quickly and effectively to create high impact solutions
Desirable
- Experience of working in an Acute or complex NHS environment
- Change management experience in the NHS or other public sector organisation
Analytical and Judgement Skills
Essential
- Demonstrable ability to constructively challenge the status quo to ensure the best outcome for patients and the organisation
- Demonstrable ability to apply analytical and critical reasoning skills to analyse highly complex facts including financial and clinical data and situations requiring interpretation and comparison of a range of options
- Demonstrable ability to reach timely and effective decisions based on the appropriate use of information; then following the appropriate governance processes within the organisational structure to secure support for the decisions.
- Demonstrable ability to embrace change - driving towards continuous improvement
Communication, Relationship and Personal Exellence Skills
Essential
- Evidence of highly developed motivational, influencing and negotiating skills with proven experience of success at the most senior levels of organisations and stakeholders
- Demonstrable ability to act autonomously to develop solutions to complex multifaceted challenges whilst ensuring that any corporate operating models are followed and applied
- Evidenced effectiveness at communicating in a clear and articulate manner using tact and diplomacy in managing difficult people and situations
- Evidenced self-directed continual learning practice seeking out the latest thought leadership for improvement and transformation and proactively seeking to apply into local custom and practice
Person Specification
Training & Qualifications
Essential
- Educated to Masters level/Equivalent OR 3+ years working at a senior management level in improvement or transformation
- Evidence of further specialist knowledge/training relevant to area of practice at higher education level
- An improvement methodology qualification
- Qualification in Project/Programme Management OR 3+ years evidenced experience of project/programme management
Desirable
- Multiple different formal training in service improvement, redesign, productivity and change management methodologies (i.e. Lean, Six Sigma, etc...)
- Quality Service Improvement Redesign (QSIR) Practitioner or Associate trained
Experience
Essential
- Significant experience of project management, process re-design and service improvement tools and techniques at a senior level
- Experience of leading and delivering multiple significant programmes of change that have produced tangible outcomes and benefits
- Able to demonstrate significant experience in managing a team including management of employee relations.
- Evidenced and recognised expertise in improvement processes and able to work with subject specialists to assimilate knowledge quickly and effectively to create high impact solutions
Desirable
- Experience of working in an Acute or complex NHS environment
- Change management experience in the NHS or other public sector organisation
Analytical and Judgement Skills
Essential
- Demonstrable ability to constructively challenge the status quo to ensure the best outcome for patients and the organisation
- Demonstrable ability to apply analytical and critical reasoning skills to analyse highly complex facts including financial and clinical data and situations requiring interpretation and comparison of a range of options
- Demonstrable ability to reach timely and effective decisions based on the appropriate use of information; then following the appropriate governance processes within the organisational structure to secure support for the decisions.
- Demonstrable ability to embrace change - driving towards continuous improvement
Communication, Relationship and Personal Exellence Skills
Essential
- Evidence of highly developed motivational, influencing and negotiating skills with proven experience of success at the most senior levels of organisations and stakeholders
- Demonstrable ability to act autonomously to develop solutions to complex multifaceted challenges whilst ensuring that any corporate operating models are followed and applied
- Evidenced effectiveness at communicating in a clear and articulate manner using tact and diplomacy in managing difficult people and situations
- Evidenced self-directed continual learning practice seeking out the latest thought leadership for improvement and transformation and proactively seeking to apply into local custom and practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Nottingham University Hospitals NHS Trusts
Address
City Hospital Campus
City Hospital Campus, Trust Headquarters, Hucknall Road
Nottingham
NG5 1PB
Employer's website
https://www.nuh.nhs.uk/ (Opens in a new tab)