Barnsley Hospital NHS Foundation Trust

Coffee Shop Volunteer

The closing date is 30 June 2025

Job summary

This is a voluntary role.

An exciting opportunity has arisen to join our fantastic team of volunteers in the Voluntary Services Coffee Shop at Barnsley Hopsital, located on the ground floor of the main outpatient department.

The Coffee Shop is well-known amongst staff and our service users for the good-humoured and friendly service our fantastic volunteers provide. Therefore this role is ideal for volunteers who demonstrate a friendly personality and a positive attitude.

The role allows potential volunteers to meet new people and enhance many skills including communication, team-working and overall customer care.

Requirements of the role:

Have excellent customer service skills

Have excellent communication skills

Be organised and reliable

Ability to work in a fast-paced-environment

Willingness to undertake training relating to the role e.g. Food Hygiene

Ability to adhere to policies such as Infection Prevention and Control

The role sits under the remit of the Patient Experience and Voluntary Services team, with the Voluntary Services Co-ordinator providing support and acting as a point of contact for Coffee Shop Volunteers.Current Availability: 11.00am-2.00pm Monday and Friday, 12.00pm-4.00pm Monday to Friday.

Main duties of the job

Serving beverages, pre-packed sandwiches, toasted teacakes / bread and cakes.

Ensure all displays are stocked.

Checking sell by dates on all items.

Checking and noting temperatures of goods in the display cabinet.

Clearing trays and crockery from the tables.

Ensuring the serving area and chillier cabinet is kept clean and tidy.

Loading dirty crockery into the dishwasher.

Taking clean crockery out of the dishwasher (being aware of the heat).

Wiping surfaces down, putting things away.

Cleaning the Coffee machine at the end of each day.

About us

Please note that the Trust reserves the right to close a position early.

Barnsley Hospital NHS Foundation Trust is a high performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and achieving significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organisation which is highly valued by our local communities.

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation, where staff are engaged for change and committed to being part of the journey to sustainability and growth.

Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.

The cost of the DBS (criminal records check) for Band 6 and above roles only will be met by the successful candidate(s) through salary deduction.

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of this advert to check your eligibility, please note that from April 9th 2025, band 2 and 3 entry roles are no longer eligible for sponsorship.

Details

Date posted

16 June 2025

Pay scheme

Other

Salary

Depending on experience This is a voluntary position

Contract

Voluntary

Duration

12 months

Working pattern

Part-time

Reference number

C9163-Volunteer-06-25

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Job description

Job responsibilities

Role outline for Coffee Shop Role Outline

Please refer to the attached for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation

Job description

Job responsibilities

Role outline for Coffee Shop Role Outline

Please refer to the attached for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation

Person Specification

Qualifications

Essential

  • Please tell us about any skills or qualifications you feel are relevant to the role in which you are interested (eg communication skills, organisational skills, analytical skills, IT, etc).

Experience

Essential

  • No formal experience is required for the role

Skills and Attributes

Essential

  • Clean, smart appearance, wearing name badge and uniform
  • Excellent communication skills
  • Pleasant, smiling demeanour
  • Polite and courteous to patients and families, staff and colleagues
  • Punctual and reliable
  • Able to work as part of a team
  • Able to use own judgement and remain calm
  • Work under the direction of the Voluntary Services staff
  • Adhere to the principles and importance of confidentiality

Trust Values

Essential

  • In around 100 words please describe what Equality & Diversity means to you and why they are important.
  • In around 100 words please describe what motivates you to do a good job.
Person Specification

Qualifications

Essential

  • Please tell us about any skills or qualifications you feel are relevant to the role in which you are interested (eg communication skills, organisational skills, analytical skills, IT, etc).

Experience

Essential

  • No formal experience is required for the role

Skills and Attributes

Essential

  • Clean, smart appearance, wearing name badge and uniform
  • Excellent communication skills
  • Pleasant, smiling demeanour
  • Polite and courteous to patients and families, staff and colleagues
  • Punctual and reliable
  • Able to work as part of a team
  • Able to use own judgement and remain calm
  • Work under the direction of the Voluntary Services staff
  • Adhere to the principles and importance of confidentiality

Trust Values

Essential

  • In around 100 words please describe what Equality & Diversity means to you and why they are important.
  • In around 100 words please describe what motivates you to do a good job.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)


Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Voluntary Services Co-ordinator

kayleigh Bradwell

k.bradwell@nhs.net

01226434979

Details

Date posted

16 June 2025

Pay scheme

Other

Salary

Depending on experience This is a voluntary position

Contract

Voluntary

Duration

12 months

Working pattern

Part-time

Reference number

C9163-Volunteer-06-25

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Supporting documents

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