4354 - Head and Neck Clerk

Job summary

An excellent opportunity has arisen for a positive and flexible individual to join our busy Head and Neck service within the Surgical Clinical Business Unit (CBU2) as a Head and Neck Admin Clerk. The Head and Neck service consists of 3 key teams:

Ophthalmology (Eyes)

Ears, Nose and Throat

Oral Maxillofacial (Dental)

You will predominately be based within the Ophthalmology department with a requirement to cross cover other services within Head and Neck with support is necessary.

This position is 37.5 hours, 5 days per week. Flexible working patterns may also be considered.

For this post, you will be educated to O level/GCSE standard (grade C or above) or equivalent and possess previous clerical/reception experience.

The successful candidate will be working closely with the Head and Neck Consultants, Nurses and their teams. It is essential that you have excellent communication skills and previous experience working within a health care administration setting would be advantageous.

You will be required to work independently using your own initiative whilst being able to respond quickly and efficiently to conflicting demands and queries.

We are relocationg to Alhambra in Barnsley town centre late 2025.

For further information or to discuss the duties of this post in more detail, please contact Gemma Reilly, Operational Support Manager on telephone 01226 435658 or by email gemma.reilly@nhs.net

Main duties of the job

Collection of and preparation of medical records.

Dealing with queries and requests in person and by telephone from the public and other hospital departments, consultants and outside agencies.

Communication with public who may have communication difficulties including language barriers and patients with hearing difficulties.

Pulling and filing of medical records.

Liaise with staff at all levels regarding issues relating to the head and neck specialty.

Assisting with the duties of other staff when required and providing cover in times of absence or extreme pressure.

Filing, photocopying and scanning clinical information.

Reporting of faults to estates.

Organising the collection of confidential waste.

About us

We reserve the right to close positions early

Barnsley Hospital NHS Foundation Trust is a high performing Trust, currently rated Good by the Care Quality Commission (CQC) and achieving significant progress in the delivery of our strategic objectives, including our ambition to be the best Place to Work

We scored best in the country in the most recent NHS Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024's survey, the Trust also scored above average in every theme of the NHS People Promise the promise NHS colleagues make to each other to improve the experience of working in the NHS for everyone

We are proud of the commitment of our colleagues to ensuring a strong and sustainable future and our organisation is highly valued by our local communities

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation

Barnsley Hospital NHS FT is committed to promoting equality of opportunity and fair treatment to all applicants

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of the advert to check your eligibility, please note that band 2 and 3 entry roles are no longer eligible for sponsorship

The cost of the DBS (criminal records check) for Band 6 and above roles will only be met by the successful candidate(s) through salary deduction

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)

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