Barnsley Hospital NHS Foundation Trust

4342 - Digital Training and Engagement Manager

The closing date is 05 August 2025

Job summary

We are seeking a dynamic and motivated Digital Training and Engagement Manager to join our Digital Support team. This is a key role in supporting the Trusts digital transformation by delivering high-quality training and engagement across clinical and non-clinical services.

You will lead on the design, delivery, and evaluation of digital training programmes, ensuring staff are confident and capable in using systems such as EPR, ICE, and CareFlow. You will also act as a key liaison between the Digital Support team and frontline services, helping to embed digital tools into everyday practice.

Main duties of the job

Develop and deliver tailored training sessions for Trust-wide digital systems.
Provide hands-on support during go-lives, upgrades, and system changes.
Collaborate with clinical and operational teams to identify training needs and engagement opportunities.
Support junior staff through mentoring and train the trainer initiatives.
Maintain and update training materials, SOPs, and digital learning platforms (e.g. Page Tiger).
Work closely with Information Governance, Clinical Systems, and Transformation teams to ensure alignment with Trust objectives.

About You

Were looking for someone with:
Experience in digital training or clinical systems support, ideally within the NHS.
Excellent communication and interpersonal skills.
A proactive approach to problem-solving and stakeholder engagement.
Confidence in delivering training to a range of audiences.
Familiarity with digital dictation, consent forms, and outpatient documentation workflows is desirable.

About us

We reserve the right to close positions early

Barnsley Hospital NHS Foundation Trust is a high performing Trust, currently rated Good by the Care Quality Commission (CQC) and achieving significant progress in the delivery of our strategic objectives, including our ambition to be the best Place to Work

We scored best in the country in the most recent NHS Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024's survey, the Trust also scored above average in every theme of the NHS People Promise the promise NHS colleagues make to each other to improve the experience of working in the NHS for everyone

We are proud of the commitment of our colleagues to ensuring a strong and sustainable future and our organisation is highly valued by our local communities

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation

Barnsley Hospital NHS FT is committed to promoting equality of opportunity and fair treatment to all applicants

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of the advert to check your eligibility, please note that band 2 and 3 entry roles are no longer eligible for sponsorship

The cost of the DBS (criminal records check) for Band 6 and above roles will only be met by the successful candidate(s) through salary deduction

Date posted

29 July 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9163-4342I-07-25

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Job description

Job responsibilities

Job Description for 4342

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Job description

Job responsibilities

Job Description for 4342

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Person Specification

Experience

Essential

Significant experience of working within Careflow product set, including PAS, Connect,Vitals,CMM, Workspace, Narrative and OOCR Training environment designing/delivering learning.
Practical experience of leading the testing of a major system implementation.
Experience of creating and assisting with the rollout and adoptions of a major system implementation.
Experience of designing e-Learning using specialist software such as Page Tiger.
Significant experience of working on/leading a project.
Experience in the design, delivery and evaluation IT related training programmes.

Knowledge and Awareness

Essential

Awareness of Trust policies and procedures i.e. health and safety, equal opportunities and information confidentiality.

Trust Values

Essential

In around 100 words please describe what Equality & Diversity means to you and why they are important.
In around 100 words please describe what motivates you to do a good job.

Skills and Abilities

Essential

Experience of successful communication with key stakeholders and post holders of senior level.
High level of communication and interpersonal skills.

Qualifications

Essential

Relevant Degree or equivalent or demonstrable experience and/or training.
Evidence of personal and professional development.
European Computer Driving Licence (ECDL) or ability to demonstrate equivalent IT skill level.
Considerable experience training on NHS Clinical Systems.

Desirable

Any recognised portfolio/programme/ project support qualification.
ECDL Advanced qualifications/MOS or ability to demonstrate equivalent IT skill level.
Prince 2 Foundation and Prince 2 Practitioner qualification.

Person Specification

Experience

Essential

Significant experience of working within Careflow product set, including PAS, Connect,Vitals,CMM, Workspace, Narrative and OOCR Training environment designing/delivering learning.
Practical experience of leading the testing of a major system implementation.
Experience of creating and assisting with the rollout and adoptions of a major system implementation.
Experience of designing e-Learning using specialist software such as Page Tiger.
Significant experience of working on/leading a project.
Experience in the design, delivery and evaluation IT related training programmes.

Knowledge and Awareness

Essential

Awareness of Trust policies and procedures i.e. health and safety, equal opportunities and information confidentiality.

Trust Values

Essential

In around 100 words please describe what Equality & Diversity means to you and why they are important.
In around 100 words please describe what motivates you to do a good job.

Skills and Abilities

Essential

Experience of successful communication with key stakeholders and post holders of senior level.
High level of communication and interpersonal skills.

Qualifications

Essential

Relevant Degree or equivalent or demonstrable experience and/or training.
Evidence of personal and professional development.
European Computer Driving Licence (ECDL) or ability to demonstrate equivalent IT skill level.
Considerable experience training on NHS Clinical Systems.

Desirable

Any recognised portfolio/programme/ project support qualification.
ECDL Advanced qualifications/MOS or ability to demonstrate equivalent IT skill level.
Prince 2 Foundation and Prince 2 Practitioner qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)