4045 - Administration Support

Barnsley Hospital NHS Foundation Trust

The closing date is 11 March 2025

Job summary

This role is a fantastic opportunity for apprentices who are currently studying for NVQ Level 2/3, apprentices should note that the salary will remain as an apprenticeship salary as this position is fixed term.

The interview date for this role will be 26/03/2025

6 months fixed term / secondment opportunity.

The Discharge Unit at Barnsley hospital helps facilitate approximately 800 discharges per month. We have 6 bedded cubicles and can sit up to, a further 20 patients. We continue all aspects of patient care whilst they await medication and transport home. We endeavour to ensure all patients have a safe and efficient discharge back into the community.

The working pattern is:12hr shifts 7 days a week including BHs. Covering hours Monday to Friday 0800-2030, and Saturday and Sunday 1000-1730.

Main duties of the job

We are looking for an enthusiastic highly motivated administration assistant with excellent communication skills.

You will be part of team aiming for an efficient safe discharge of patients back into the community and you willprovide an efficient and effective administrative service to support clinical activity at ward level.

On a day to day basis, your role will involveanswering the telephone promptly and professionally at all times, re-directing calls when necessary.

You will need to be a highly organised, confident person as you will be arranging, booking and allocating patients to ambulances, ensuring patients get home in certain time frames.

Your role will also include, data collection management and maintenance of stationary stores and the inputting of patients details on to careflow, this list isnt exhaustive so you will need to have a keen attitude to learning and to be flexible within your working day.

We are a fast-paced unit providing high standards of care, and look forward to your application.

About us

Please note that the Trust reserves the right to close a position early.

Barnsley Hospital NHS Foundation Trust is a high performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and achieving significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organisation which is highly valued by our local communities.

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation, where staff are engaged for change and committed to being part of the journey to sustainability and growth.

Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.

The cost of the DBS (criminal records check) for Band 6 and above roles only will be met by the successful candidate(s) through salary deduction.

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility Check if you need a UK visa - GOV.UK (www.gov.uk), band 2 roles are no longer eligible for sponsorship.

Date posted

05 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro/rata

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Part-time

Reference number

C9163-4045i-03-25

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Job description

Job responsibilities

Job Description for Administration Assistant

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation

Job description

Job responsibilities

Job Description for Administration Assistant

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation

Person Specification

Knowledge and Awareness

Essential

Knowledge of windows-based computer packages.
Understanding of the need for confidentiality.
Awareness of Health and Safety requirement.
Knowledge of the Healthcare/organisation environment.

Desirable

Knowledge of Careflow system.

Qualifications

Essential

Minimum of 3 Grade A-C GCSEs or relevant equivalent knowledge/experience.

Experience

Essential

Previous customer service experience
Previous clerical/administrative experience.
Experience of direct telephone contact with patients/clients and staff.
Experience of working with staff at all levels.

Desirable

Previous NHS experience.

Trust Values

Essential

In around 100 words please describe what Equality & Diversity means to you and why they are important.
In around 100 words please describe what you think makes a good team.

Skills and Abilities

Essential

Excellent verbal/telephone communication skills.
Good written communication skills.
Ability to work on own initiative.
Ability to prioritise work load.
Ability to manage your time effectively and efficiently.
Ability to display sensitivity and tact at all times.
Ability to collate information.
Ability to efficiently respond to patient needs using critical thinking skills.
Problem solving skills.

Person Specification

Knowledge and Awareness

Essential

Knowledge of windows-based computer packages.
Understanding of the need for confidentiality.
Awareness of Health and Safety requirement.
Knowledge of the Healthcare/organisation environment.

Desirable

Knowledge of Careflow system.

Qualifications

Essential

Minimum of 3 Grade A-C GCSEs or relevant equivalent knowledge/experience.

Experience

Essential

Previous customer service experience
Previous clerical/administrative experience.
Experience of direct telephone contact with patients/clients and staff.
Experience of working with staff at all levels.

Desirable

Previous NHS experience.

Trust Values

Essential

In around 100 words please describe what Equality & Diversity means to you and why they are important.
In around 100 words please describe what you think makes a good team.

Skills and Abilities

Essential

Excellent verbal/telephone communication skills.
Good written communication skills.
Ability to work on own initiative.
Ability to prioritise work load.
Ability to manage your time effectively and efficiently.
Ability to display sensitivity and tact at all times.
Ability to collate information.
Ability to efficiently respond to patient needs using critical thinking skills.
Problem solving skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.