3262 - Macmillan Cancer Support Worker / Navigator

Barnsley Hospital NHS Foundation Trust

The closing date is 03 November 2024

Job summary

Interviews to be held on 15/11/2024

We are looking for a highly skilled, experienced, motivated and enthusiastic staff member to work as part of Cancer services with Macmillan Cancer Support in a fixed term Cancer support worker (CSW) role as a band 4 for The Macmillan Cancer Information and Support Pod based on the ground floor in Barnsley Hospital.

This post holder will work patient/ people facing, and will provide personalised care needs for the patients, visitors and relatives who are supported by the CNS teams. The CSW will liaise with additional services to manage the patients needs, signposting to support any additional factors around holistic care needs in NON clinical requests such as; wellbeing, finances, social factors and emotional care.

You will be linking in with the Trust Lead Cancer Nurse, Macmillan Cancer Health and Wellbeing Facilitator, The Well for Wellbeing, existing Macmillan CSWs, the Macmillan Personalised Care Facilitator and the Trust volunteers (who help support the running of the POD on a daily basis).

We are looking for a full-time worker to support the Macmillan Information and Support Pod but would consider job share for the right people and if the required number of applicants apply. Secondment opportunities are welcome with Line Managers support.

Main duties of the job

We are looking for an individual with experience and knowledge around cancer needs and who can demonstrate career experience at Band 3/ 4; from a background which reflects high levels of practice around the cancer remit, with some degree of knowledge and/or skills working with patients.

Whilst being an essential team player to the cancer services management team, clinical cancer nursing teams, and cancer services, you will be required to be self-motivated and able to prioritise and promote the service needs. As well as working autonomously / and co-ordinating care with others. We require someone with vision and enthusiasm - a person who wants to improve patient cancer care and patient experience.

Over the working week the post holder will be based mainly in the POD and will ensure that patients have a point of contact to come for information and support. They will work closely /but remotely with the CNS teams to ensure that patients are referred on to additional services as needed. The postholder will help write the rota for the POD from the additional cohort of CSWs when they are on annual leave, to ensure that the service runs in their absence.The POD is often the face of Macmillan and we require someone who has excellent communion skills and who can comfortably speak with visitors, assessing non clinical concerns quickly, and finding solutions before documenting cases within the cancer system.

About us

Please note that the Trust reserves the right to close a position early.

Barnsley Hospital NHS Foundation Trust is a high performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and achieving significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organisation which is highly valued by our local communities.

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation, where staff are engaged for change and committed to being part of the journey to sustainability and growth.

Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.

The cost of the DBS (criminal records check) for Band 6 and above roles only will be met by the successful candidate(s) through salary deduction.

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility Check if you need a UK visa - GOV.UK (www.gov.uk), band 2 and 3 roles are no longer eligible for sponsorship.

Date posted

10 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Fixed term

Duration

2 years

Working pattern

Full-time

Reference number

C9163-3262E-10-24

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Job description

Job responsibilities

Job Description for Macmillan Cancer Support Worker

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Job description

Job responsibilities

Job Description for Macmillan Cancer Support Worker

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Person Specification

Qualifications

Essential

GCSE English Language and Mathematics (Grades A-C) or equivalent
NVQ 4 or equivalent experience

Desirable

Evidence of continual role development
Willingness to undertake Macmillan learning and development courses
Coaching or teaching qualification
Counselling skills/ qualifications

Skills and Abilities

Essential

Evidence of good communication skills
IT skills/ Social media inputting updates
Able to use own initiative
Effective organisation skills
Ability to communicate both verbally and non- verbally on a daily basis with people at all levels
Practical problem solving skills
Ability to work within a team
Ability to motivate self and others
Flexible attitude to working
Accurate written communication of information
Ability to show empathy and understand the difficulties faced by people affected by cancer
Ability to prioritise own workload
Ability to ask sensitively about information needs
Ability to retrieve information from a wide range of sources and in different formats

Desirable

European Computer Driving Licence or equivalent

Knowledge and Awareness

Essential

Understanding of patient centred care
Understanding of the health and social care environment
Experience of coaching/teaching patients/carers

Desirable

Understanding of Macmillan Cancer Support and its role across the UK
Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies
Knowledge of relevant cancer treatments, interventions and terminology

Value-based questions

Essential

In around 100 words please describe what Equality & Diversity means to you and why they are important.
In around 100 words please describe what motivates you to do a good job.

Experience

Essential

Relevant health or social care experience
Experience of multi-professional working
Experience in the use of data management

Desirable

Experience in coordinating a patient workload

Person Specification

Qualifications

Essential

GCSE English Language and Mathematics (Grades A-C) or equivalent
NVQ 4 or equivalent experience

Desirable

Evidence of continual role development
Willingness to undertake Macmillan learning and development courses
Coaching or teaching qualification
Counselling skills/ qualifications

Skills and Abilities

Essential

Evidence of good communication skills
IT skills/ Social media inputting updates
Able to use own initiative
Effective organisation skills
Ability to communicate both verbally and non- verbally on a daily basis with people at all levels
Practical problem solving skills
Ability to work within a team
Ability to motivate self and others
Flexible attitude to working
Accurate written communication of information
Ability to show empathy and understand the difficulties faced by people affected by cancer
Ability to prioritise own workload
Ability to ask sensitively about information needs
Ability to retrieve information from a wide range of sources and in different formats

Desirable

European Computer Driving Licence or equivalent

Knowledge and Awareness

Essential

Understanding of patient centred care
Understanding of the health and social care environment
Experience of coaching/teaching patients/carers

Desirable

Understanding of Macmillan Cancer Support and its role across the UK
Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies
Knowledge of relevant cancer treatments, interventions and terminology

Value-based questions

Essential

In around 100 words please describe what Equality & Diversity means to you and why they are important.
In around 100 words please describe what motivates you to do a good job.

Experience

Essential

Relevant health or social care experience
Experience of multi-professional working
Experience in the use of data management

Desirable

Experience in coordinating a patient workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.