Barnsley Hospital NHS Foundation Trust

3262 - Macmillan Cancer Support Worker / Navigator

This job is now closed

Job summary

The Interview date for this post is 13th November 2023.

We are looking for a highly skilled, experienced, motivated and enthusiastic staff member to work in Cancer Services Head and Neck Team at Barnsley Hospital as a permanent Macmillan Cancer Support Worker.

The CSW will conduct electronic holistic needs assessment (eHNA) and navigation for these patients, and will in some cases need to sign post to our community co-workers and other services that will best support our patients.

We are looking for an individual with experience and knowledge around cancer needs and who can demonstrate career experience at Band 3 / 4. Ideally, the person should have a background which reflects high levels of practice around the Head and Neck remit, with some degree of knowledge and or skills working with patients whom are neck breathers. Plus, the ability to work with others to communicate effectively at all levels.

Whilst being an essential team player and bridging services, you will be required to be self-motivated and able to prioritise you own needs and time to coordinate care with others.

We can offer the post holder a supportive environment with development opportunities to ensure continued delivery of high-quality care for patients which will reflect the Trust Values.

For further information please contact Alison Spencer, Cancer Health and Wellbeing Facilitator (tel no 01226 431303) or Gillian Wadsworth Lead Cancer Nurse in Head and Neck (tel no 01226 432419).

Main duties of the job

This person needs to be able to work independently as well as working effectively within a busy clinical team to provide high quality patient care to people who are diagnosed with cancer.

This person should have excellent communication skills to enable them to complete Holistic Needs Assessments (HNAs) and to understand what matters to the patient. The successful candidate will professionally signpost patients to other agencies outside of the hospital as well as supporting the patient throughout their cancer journey.

Be able to/learn how to assist the CNS team supporting laryngectomy and tracheostomy patients as inpatients/outpatients.

Will use active listening skills, show compassion and empathy towards the patients and their family / carer.

With complex patients it is vital that you understand your own limitations and respect professional boundaries.

A brief outline of the duties include:

Always maintain a high standard of work.

Complete individual holistic needs assessments for patients who are diagnosed with cancer.

Important to make sure that patients receive individualised personal care that suits there needs, asking the question what matters to them.

Be patient and compassionate to our patients and their families and carers.

Be able to solve problems and go the extra mile for people diagnosed with cancer.

Be helpful and a team player when working within the cancer clinical teams.

Have a knowledge of Treatment Summaries and Risk Stratified Pathways.

About us

Please note that the Trust reserves the right to close a position early.

Barnsley Hospital NHS Foundation Trust is a high performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and achieving significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organisation which is highly valued by our local communities.

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation, where staff are engaged for change and committed to being part of the journey to sustainability and growth.

Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.

The cost of the DBS (criminal records check) will be met by the successful candidate(s) through salary deduction.

Certificates of Sponsorship

We welcome applications from individuals who may require sponsorship under the skilled worker or health & care visa route.

**Please note funding for travel and associated relocation costs may not be covered by the Trust**

Date posted

27 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9163-3262E-10-23

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

The Well for Wellbeing

Queens Court Business Centre, 33 Regent Street

Barnsley

South Yorkshire

S70 2EG

Job description

Job responsibilities

Job Description forMacmillan Cancer Support Worker / Navigator

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Job description

Job responsibilities

Job Description forMacmillan Cancer Support Worker / Navigator

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Person Specification

Qualifications

Essential

GCSE English Language and Mathematics (Grades 9-4) or equivalent.
NVQ 4 or equivalent experience.

Desirable

Evidence of continual role development.
Willingness to undertake Macmillan learning and development courses.
Coaching or teaching qualification.
Counselling skills/ qualifications.

Knowledge and Awareness

Essential

Understanding of patient centered care.
Understanding of the health and social care environment.
Experience of coaching/teaching patients/carers.

Desirable

Understanding of Macmillan Cancer Support and its role across the UK.
Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies.
Knowledge of relevant cancer treatments, interventions and terminology.

Trust Values

Essential

In around 100 words please describe what Equality & Diversity means to you and why they are important.
In around 100 words please describe where you have helped to improve the service of a department.

Experience

Essential

Relevant health or social care experience.
Experience of multi-professional working.
Experience in the use of data management.

Desirable

Experience in coordinating a patient workload.

Skills and Abilities

Essential

Evidence of good communication skills.
IT skills.
Able to use own initiative.
Effective organisation skills.
Ability to communicate both verbally and non- verbally on a daily basis with people at all levels.
Practical problem solving skills.
Ability to work within a team.
Ability to motivate self and others.
Flexible attitude to working.
Accurate written communication of information.
Ability to show empathy and understand the difficulties faced by people affected by cancer.
Ability to prioritise own workload.
Ability to ask sensitively about information needs.
Ability to retrieve information from a wide range of sources and in different formats.

Desirable

European Computer Driving Licence or equivalent.

Person Specification

Qualifications

Essential

GCSE English Language and Mathematics (Grades 9-4) or equivalent.
NVQ 4 or equivalent experience.

Desirable

Evidence of continual role development.
Willingness to undertake Macmillan learning and development courses.
Coaching or teaching qualification.
Counselling skills/ qualifications.

Knowledge and Awareness

Essential

Understanding of patient centered care.
Understanding of the health and social care environment.
Experience of coaching/teaching patients/carers.

Desirable

Understanding of Macmillan Cancer Support and its role across the UK.
Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies.
Knowledge of relevant cancer treatments, interventions and terminology.

Trust Values

Essential

In around 100 words please describe what Equality & Diversity means to you and why they are important.
In around 100 words please describe where you have helped to improve the service of a department.

Experience

Essential

Relevant health or social care experience.
Experience of multi-professional working.
Experience in the use of data management.

Desirable

Experience in coordinating a patient workload.

Skills and Abilities

Essential

Evidence of good communication skills.
IT skills.
Able to use own initiative.
Effective organisation skills.
Ability to communicate both verbally and non- verbally on a daily basis with people at all levels.
Practical problem solving skills.
Ability to work within a team.
Ability to motivate self and others.
Flexible attitude to working.
Accurate written communication of information.
Ability to show empathy and understand the difficulties faced by people affected by cancer.
Ability to prioritise own workload.
Ability to ask sensitively about information needs.
Ability to retrieve information from a wide range of sources and in different formats.

Desirable

European Computer Driving Licence or equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)