3034 - Clinical Governance Support Officer

Barnsley Hospital NHS Foundation Trust

This job is now closed

Job summary

Interview Date: 13th May 2024

An opportunity has arisen for an interesting, diverse role in the Clinical Governance team. The Clinical Governance team ensures that the Trust establishes, sustains and operates to an effective organisation wide clinical governance framework that supports the delivery of safe and effective patient care. The team provide a framework to support the CBUs and corporate services in reviewing, learning and improving patient safety and quality and ensuring the effective delivery of clinical governance activities across the Trust.

The post holder will provide support to the Clinical Governance team with the Trusts patient safety and quality agenda and in embedding the new patient safety incident response framework (PSIRF) into clinical, corporate and support services.

The role is based at Barnsley Hospital with some home working available.

This role is a fantastic opportunity for apprentices who are currently studying for NVQ Level 2/3, apprentices should note that the salary would be Agenda for Change Annex 21 trainee rate (75%max of band) until they have completed their apprenticeship.

Main duties of the job

The post holder will provide comprehensive administration support to the Clinical Governance Facilitators (CGFs) in respect to patient safety incident investigations (PSII) and other learning responses with links to all with Clinical Business Units (CBUs).

Provide administrative support for PSII and other learning response related meetings; e.g. never event panel meetings.

Collate the medical records and request other documents as required.

Deal with telephone queries regarding PSII, other learning responses and general clinical governance issues.

Ensure that investigation of PSIIs and other learning responses are adhered to within the appropriate timescales and escalate issues or matters of concern to the CGFs.

Assist the CGFs with PSII and other learning response action plans; keeping them up to date and providing copies to the CBUs.

Support the CGFs in ensuring actions are completed within timescale and collating evidence to support this.

Support the Clinical Governance and Compliance Manager in the completion of a monthly clinical governance update report for the Patient Safety and Harm Group.

Support the CGFs in the completion of monthly clinical governance reports for the CBUs.

Support the CGFs in coordinating the Trusts processes for ensuring compliance with the Duty of Candour regulation.

About us

Please note that the Trust reserves the right to close a position early.

Barnsley Hospital NHS Foundation Trust is a high performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and achieving significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organisation which is highly valued by our local communities.

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation, where staff are engaged for change and committed to being part of the journey to sustainability and growth.

Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.

The cost of the DBS (criminal records check) for Band 6 and above roles only will be met by the successful candidate(s) through salary deduction.

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility Check if you need a UK visa - GOV.UK (www.gov.uk), band 2 and 3 roles are no longer eligible for sponsorship.

Date posted

25 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9163-3034i-04-24

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Job description

Job responsibilities

Job Description for Clinical Governance Support Officer

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Job description

Job responsibilities

Job Description for Clinical Governance Support Officer

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Person Specification

Qualifications

Essential

General education;
RSA Level III or equivalent;
Word processing skills;
Excel spreadsheet skills;
Command of internet and email facilities

Experience

Essential

Experience of working with confidential material;
Computer literate;
Interpersonal skills with a range of people;
Broad range of skills acquired through experience and education including:
Excellent organisational skills
Proven communication skills
Comprehensive IT skills

Desirable

Previous experience working in an NHS setting

Knowledge and Awareness

Desirable

Knowledge of Incident Reporting Systems

Skills and Abilities

Essential

Good organisational/ communication skills;
Ability to communicate well and liaise with people at all levels within the Trust;
Ability to work under own initiative and adapt to the changing priorities after evaluation of need;
Flexible to meet changing demands and grow with the job;
Ability to work under pressure with competing deadlines;
Ability to prioritise own work.

Personal Attributes

Essential

Self motivated;
Willing to undertake relevant training.

Trust Values

Essential

In around 100 words please describe what Equality & Diversity means to you and why they are important.
In around 100 words please describe a situation where you have demonstrated respect for your colleagues/patients in a difficult or sensitive situation.

Person Specification

Qualifications

Essential

General education;
RSA Level III or equivalent;
Word processing skills;
Excel spreadsheet skills;
Command of internet and email facilities

Experience

Essential

Experience of working with confidential material;
Computer literate;
Interpersonal skills with a range of people;
Broad range of skills acquired through experience and education including:
Excellent organisational skills
Proven communication skills
Comprehensive IT skills

Desirable

Previous experience working in an NHS setting

Knowledge and Awareness

Desirable

Knowledge of Incident Reporting Systems

Skills and Abilities

Essential

Good organisational/ communication skills;
Ability to communicate well and liaise with people at all levels within the Trust;
Ability to work under own initiative and adapt to the changing priorities after evaluation of need;
Flexible to meet changing demands and grow with the job;
Ability to work under pressure with competing deadlines;
Ability to prioritise own work.

Personal Attributes

Essential

Self motivated;
Willing to undertake relevant training.

Trust Values

Essential

In around 100 words please describe what Equality & Diversity means to you and why they are important.
In around 100 words please describe a situation where you have demonstrated respect for your colleagues/patients in a difficult or sensitive situation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.