Barnsley Hospital NHS Foundation Trust

2920 - IG & CAM Support Assistant

Information:

This job is now closed

Job summary

This role is a fantastic opportunity for apprentices who are currently studying for NVQ Level 2/3, apprentices should note that the salary would be Agenda for Change Annex 21 trainee rate (75%max of band) until they have completed their apprenticeship.

Interview Date is 13th March 2024.

The post holder will be responsible for providing the Clinical Application Management Help Desk function. This will include the provision of a call logging function via telephone and drop-in as well as department and ward walkarounds. Other duties include some remote fixes, user account creation and maintenance, smart card maintenance, advice to users, project administration support and also providing general administration duties.

You will need to be flexible to cover an 8am 5pm rota cover, a good team player and someone who thrives on delivering support and digital change to our Trust.

Main duties of the job

To evaluate and implement new systems within the Trust to ensure that full business benefits are realised, and to support the strategic objectives.

The Information Directorate provides ICT, Informatics and Health and Social Care Information Centre programme management to the Trust and the Barnsley Health Community.

The Information Governance Department and Clinical Systems team offers a service providing leadership for Information Governance (IG) within the Trust, establishing corporate standards and a consistent and overarching response to all IG initiatives and associated legislation including the Data Protection Act 1998 and Freedom Information Act 2000.

Manage, support and development of the Trust's critical clinical support systems (systems which hold service, user, clinical and administrative data), including but not limited to, Careflow EPR, Careflow Connect, ICE, Digital Dictation, Bluespier, Winscribe etc.

About us

Please note that the Trust reserves the right to close a position early.

Barnsley Hospital NHS Foundation Trust is a high performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and achieving significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organisation which is highly valued by our local communities.

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation, where staff are engaged for change and committed to being part of the journey to sustainability and growth.

Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.

The cost of the DBS (criminal records check) will be met by the successful candidate(s) through salary deduction.

Certificates of Sponsorship

We welcome applications from individuals who may require sponsorship under the skilled worker or health & care visa route.

***please note funding for travel and associated relocation costs may not be covered by the Trust**

Please see further details below.

Details

Date posted

19 February 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9163-2920i-02-24

Job locations

Barnsley Hospital Nhs

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Job description

Job responsibilities

Job Description for IG / CAM Assistant

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Job description

Job responsibilities

Job Description for IG / CAM Assistant

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Person Specification

Experience

Essential

  • General offices duties, telephone support , filing and photocopying

Desirable

  • Experience of a call logging system issues, remote and face to face support

Skills and Abilities

Essential

  • Good communication
  • Good organisational
  • Excellent telephone manner
  • Ability to manage smart cards
  • Ability to work in a team environment
  • Able to accept direction
  • Ability to work under pressure

Desirable

  • Able to manage user accounts in Active Directory

Knowledge and Awareness

Essential

  • A working knowledge of Windows and Microsoft products

Desirable

  • Knowledge of the Imprivata management console
  • Knowledge of clinical systems

Qualifications

Essential

  • Minimum of 3 Grade C or equivalent GCSEs (one to include English Language)

Trust Values

Essential

  • In around 100 words please describe what Equality & Diversity means to you and why they are important.
  • In around 100 words can you tell me about a time when you have demonstrated respect for a colleague in the workplace to support in delivering a change to working practices.
  • .
Person Specification

Experience

Essential

  • General offices duties, telephone support , filing and photocopying

Desirable

  • Experience of a call logging system issues, remote and face to face support

Skills and Abilities

Essential

  • Good communication
  • Good organisational
  • Excellent telephone manner
  • Ability to manage smart cards
  • Ability to work in a team environment
  • Able to accept direction
  • Ability to work under pressure

Desirable

  • Able to manage user accounts in Active Directory

Knowledge and Awareness

Essential

  • A working knowledge of Windows and Microsoft products

Desirable

  • Knowledge of the Imprivata management console
  • Knowledge of clinical systems

Qualifications

Essential

  • Minimum of 3 Grade C or equivalent GCSEs (one to include English Language)

Trust Values

Essential

  • In around 100 words please describe what Equality & Diversity means to you and why they are important.
  • In around 100 words can you tell me about a time when you have demonstrated respect for a colleague in the workplace to support in delivering a change to working practices.
  • .

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Barnsley Hospital Nhs

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)


Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Barnsley Hospital Nhs

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

IG / CAM Team Leader

Lydia Betts

lydia.betts@nhs.net

Details

Date posted

19 February 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9163-2920i-02-24

Job locations

Barnsley Hospital Nhs

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Supporting documents

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