2850 - Endoscopy Booking Officer/Team Leader

Barnsley Hospital NHS Foundation Trust

The closing date is 07 July 2024

Job summary

Interview date TBC.

A new and exciting opportunity has arisen for a motivated and pro-active individual to join our Day Surgery & Endoscopy Department.

We are looking for a self-motivated and highly organised individual to be part of our leadership team within Endoscopy. This is a key post that carries the responsibility for ensuring that we achieve our Targets and provide a first class administrative function in support of the DSEU Service.

You must have excellent interpersonal and organisational skills, a flexible approach and be able to work under your own initiative. You will need to be a dedicated team player who has the ability to work professionally at all times and the determination to be part of the leadership team and work with the administrative and clerical staff throughout the Trust. Excellent communication and customer care skills are expected. As this is a very busy department the ability to work under pressure and to deadlines is key. You will provide an efficient, courteous and professional service at all times. Knowledge of the healthcare/organisation environment is desirable.

You will be educated to GCSE standard or hold relevant equivalent knowledge/experience. It is essential that you have previous telephone experience and experience of working with various computer software packages.

Main duties of the job

Booking patients in accordance with National and Trust targets.

Assist the Admin Co-ordinator in maximum utilisation of endoscopy sessions.

Reception duties as and when required.

Waiting list validation

Works independently, without supervision, to provide an efficient and effective clerical support system to the Day Surgery and Endoscopy Unit

Provide guidance and support to the Clerical Officer.

Please see job description for a more comprehensive overview of the role.

About us

Please note that the Trust reserves the right to close a position early.

Barnsley Hospital NHS Foundation Trust is a high performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and achieving significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organisation which is highly valued by our local communities.

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation, where staff are engaged for change and committed to being part of the journey to sustainability and growth.

Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.

The cost of the DBS (criminal records check) for Band 6 and above roles only will be met by the successful candidate(s) through salary deduction.

Date posted

28 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9163-2850E-06-24

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Job description

Job responsibilities

Job Description for 2850

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Job description

Job responsibilities

Job Description for 2850

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Person Specification

Qualifications

Essential

  • GCSE/O Level.
  • Customer care level 2 or relevant equivalent experience.

Desirable

  • Word processing skills RSA II.

Experience

Essential

  • Experience of leading a team.
  • Experience of using endoscopy systems.

Desirable

  • NHS experience.

Knowledge and Awareness

Essential

  • A good awareness of:
  • -Health & Safety
  • -Data Protection
  • -Confidentiality

Desirable

  • Awareness of JAG.
  • Careflow Knowledge.
  • Theatre scheduling.
  • Infloflex.
  • Knowledge of Information Governance and data protection.
  • RTT Awareness.
  • Knowledge of Patient Access Policy.

Trust Values

Essential

  • In around 100 words please describe what Equality & Diversity means to you and why they are important.
  • In around 100 words please describe what motivates you to do a good job.
  • In around 100 words please describe how you ensure you contribute to a well-functioning team?
Person Specification

Qualifications

Essential

  • GCSE/O Level.
  • Customer care level 2 or relevant equivalent experience.

Desirable

  • Word processing skills RSA II.

Experience

Essential

  • Experience of leading a team.
  • Experience of using endoscopy systems.

Desirable

  • NHS experience.

Knowledge and Awareness

Essential

  • A good awareness of:
  • -Health & Safety
  • -Data Protection
  • -Confidentiality

Desirable

  • Awareness of JAG.
  • Careflow Knowledge.
  • Theatre scheduling.
  • Infloflex.
  • Knowledge of Information Governance and data protection.
  • RTT Awareness.
  • Knowledge of Patient Access Policy.

Trust Values

Essential

  • In around 100 words please describe what Equality & Diversity means to you and why they are important.
  • In around 100 words please describe what motivates you to do a good job.
  • In around 100 words please describe how you ensure you contribute to a well-functioning team?

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)


Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Operational Support Manager

Karen Molyneux

karen.molyneux@nhs.net

01226432426

Date posted

28 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9163-2850E-06-24

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Supporting documents

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