2731 - Ward Clerk

Job summary

This role is a fantastic opportunity for apprentices who are currently studying for NVQ Level 2/3, apprentices should note that the salary would be Agenda for Change Annex 21 trainee rate (75%max of band) until they have completed their apprenticeship.

The ward clerk role consists of two core functions, to provide a welcome for patients and their families to the ward in addition to other visiting colleagues. Whilst providing efficient clerical service to the ward team, including a good working knowledge of the trust digital systems and maintaining stock control of equipment and consumables specific to the ward.

The ward clerk will also support the delivery of the local patient experience agenda, using various methods to capture real time patient feedback across the department. Data collection and reporting, including the friends and family test, will be an essential part of this role and will involve one to one interaction with patients and/or their families.

Main duties of the job

Provide a welcoming, kind environment to the ward for our patients, families and other colleagues

Communicate with patients, carers and families to collect real time patient experience, concerns or sign posting needs to other services, reporting any concerns to complaints/patient experience team, in addition to the nurse in charge of the ward

Support our patients to share their experience and capture this experience in real time through discussions with patients each day

Support patients, where necessary, to complete the Friends and Family test.

Admit patients coming to the ward using the electronic system ensuring that all relevant patient information is updated as required and recorded accurately

To ensure notes are complete with the relevant documentation of the patient

Ensure patients case notes are filed accordingly and ready for scanning upon discharge

To collect notes for the area including Discharge Unit Request and arrange appointments including any transport arrangements are made

To ensure that any case note trolleys are kept in good order Photocopying of documents for transfer of patients To return appropriate case notes to secretaries and remaining notes to file To return notes once patient has been discharged and notes have been coded to the relevant location, ensuring all papers are securely filed with the case notes

To undertake any other duties consistent with the grade, and as discussed with the Lead Nurse To attend all mandatory training sessions

About us

Barnsley Hospital NHS Foundation Trust is a high performing Trust, currently rated Good by the Care Quality Commission (CQC) and achieving significant progress in the delivery of our strategic objectives, including our ambition to be the best Place to Work

We scored best in the country in the most recent NHS Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024's survey, the Trust also scored above average in every theme of the NHS People Promise the promise NHS colleagues make to each other to improve the experience of working in the NHS for everyone

We are proud of the commitment of our colleagues to ensuring a strong and sustainable future and our organisation is highly valued by our local communities

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation

Barnsley Hospital NHS FT is committed to promoting equality of opportunity and fair treatment to all applicants

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of the advert to check your eligibility, please note that band 2 and 3 entry roles are no longer eligible for sponsorship

The cost of the DBS (criminal records check) for Band 6 and above roles will only be met by the successful candidate(s) through salary deduction

We reserve the right to close positions early

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)

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