0115 - Audio Typist

Barnsley Hospital NHS Foundation Trust

The closing date is 17 November 2024

Job summary

This role is a fantastic opportunity for apprentices who are currently studying for NVQ Level 2/3, apprentices should note that the salary would be Agenda for Change Annex 21 trainee rate (75%max of band) until they have completed their apprenticeship.

An exciting opportunity has arisen with the Cardiology department.

The successful candidate will be responsible for assisting and supporting the secretarial team in providing an efficient and effective typing/clerical service.

You must have excellent interpersonal and organisational skills, a flexible approach and be able to work under your own initiative. You will need to be a dedicated team player who has the ability to work professionally at all times and the determination to be part of the leadership team and work with the administrative and clerical staff throughout the Trust. Excellent communication and customer care skills are expected. As this is a very busy department the ability to work under pressure and to deadlines is key. You will provide an efficient, courteous and professional service at all times. Knowledge of the healthcare/organisation environment is desirable.

For further information please contact Karen Pyne on 01226 435220 or alternatively email karen.pyne@nhs.net

Main duties of the job

The successful individual will provide audio typing/clerical and administrative work supporting the Admin/Clinical team so that patients requiring outpatient consultation/Inpatient stay do so in a streamlined process that matches their needs to that of the referring Consultant, GP or other Healthcare Professional.

The individual will become part of a hardworking friendly team who support each other and treat everyone with respect.

About us

Please note that the Trust reserves the right to close a position early.

Barnsley Hospital NHS Foundation Trust is a high performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and achieving significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organisation which is highly valued by our local communities.

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation, where staff are engaged for change and committed to being part of the journey to sustainability and growth.

Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.

The cost of the DBS (criminal records check) for Band 6 and above roles only will be met by the successful candidate(s) through salary deduction.

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility Check if you need a UK visa - GOV.UK (www.gov.uk), band 2 and 3 roles are no longer eligible for sponsorship.

Date posted

01 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9163-24-0005

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Person Specification

Skills and Abilities

Essential

  • Effective customer relation skills.
  • Computer literate.
  • Ability to work without supervision.
  • Ability to concentrate on tasks despite frequent interruptions and enquiries all of which need to be constantly reprioritised.
  • Effective communication skills.
  • Ability to deal with complaints both face to face and by telephone.

Knowledge and awareness

Essential

  • Knowledge of confidentiality
  • Understanding of secretarial/clerical processes.

Desirable

  • Knowledge of medical terminology.
  • Knowledge of hospital patient administration system.

Experience

Essential

  • Previous clerical experience.
  • Experience of information systems.

Desirable

  • Previous NHS experience.

Values based questions

Essential

  • In around 100 words please describe what Equality & Diversity means to you and why they are important.
  • In around 100 words please describe what motivates you to do a good job?

Qualifications

Essential

  • GCSE English (grade A to C) or equivalent.
  • RSA Stage 2 typing/word processing and audio typing or equivalent.

Desirable

  • ECDL/BT2 or equivalent.
Person Specification

Skills and Abilities

Essential

  • Effective customer relation skills.
  • Computer literate.
  • Ability to work without supervision.
  • Ability to concentrate on tasks despite frequent interruptions and enquiries all of which need to be constantly reprioritised.
  • Effective communication skills.
  • Ability to deal with complaints both face to face and by telephone.

Knowledge and awareness

Essential

  • Knowledge of confidentiality
  • Understanding of secretarial/clerical processes.

Desirable

  • Knowledge of medical terminology.
  • Knowledge of hospital patient administration system.

Experience

Essential

  • Previous clerical experience.
  • Experience of information systems.

Desirable

  • Previous NHS experience.

Values based questions

Essential

  • In around 100 words please describe what Equality & Diversity means to you and why they are important.
  • In around 100 words please describe what motivates you to do a good job?

Qualifications

Essential

  • GCSE English (grade A to C) or equivalent.
  • RSA Stage 2 typing/word processing and audio typing or equivalent.

Desirable

  • ECDL/BT2 or equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)


Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Operational Support Manager

Karen Pyne

karen.pyne@nhs.net

01226435220

Date posted

01 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9163-24-0005

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Supporting documents

Privacy notice

Barnsley Hospital NHS Foundation Trust's privacy notice (opens in a new tab)