2334 - Administrative Support Officer - Children's Diabetes

Barnsley Hospital NHS Foundation Trust

The closing date is 02 March 2025

Job summary

This role is a fantastic opportunity for apprentices who are currently studying for NVQ Level 2/3, apprentices should note that the salary would be Agenda for Change Annex 21 trainee rate (75%max of band) until they have completed their apprenticeship.

An exciting opportuniuty has arisen for a highly motivated enthusiastic individual to join a busy well established paediatric diabetes team based at Barnsley Hospital

The successful candidate will play a pivotal role in supporting the Paediatric Diabetes Team by providing a high standard of administrative assistance. They should have significant clerical experience and will be expected to organise and book clinic patient appointments, collect and input data to relevant diabetes databases and platforms, minute meetings and organise the teams day to day activities as well as develop proformas and templates relevant to the diabetes team.

Applicants must demonstrate excellent communication and interpersonal skills and be able to liase with children, young people and their families and other multi professionals. They must also have excellent organisational skills and be able to prioritise their workload

It would be an advantage if applicants have experience of managing databases and Microsoft packages including Excel/ Word and Outlook . An ability to work under pressure, meet tight deadlines and multi task is also essential

Interview date for this role will be on the 10/03/2025

Main duties of the job

To collect, collate and report data by developing proforma, templates and other documentation in Microsoft Office Packages to meet the requirements of the Childrens Diabetes Nurse Specialists

To receive and make telephone calls on behalf of the childrens diabetes nurse specialists when they are unavailable around the full range of their duties and to ensure message are passed on in an accurate timely manner.

To become familiar with the trusts Careflow/ Medeviewer system to ensure the tracking of patients to ensure their pathway through the system is smooth, efficient which will include the co -ordination of booking appointments.

Collect and input data, carry out data analysis for the purposes of the National Paediatric Diabetes Audit and Best Practice Tariff

To undertake general offices duties this includes, word processing, filing, scanning and photocopying.

To provide and or receive complex and sensitive information.

To ensure that all procedures relating to own workload are comprehensively documented and any amendments are updated in a timely manner.

To prioritise own workload and organise school meetings and educational sessions as advised by the Childrens Diabetes Nurse Specialists.

To work with organisational and professional policies operating on own inititive but seeking advice from line manager as necessary.

To use keyboard skills to input data into databases manipulate data into required formats, using a range of IM&T tools and techniques.

About us

Please note that the Trust reserves the right to close a position early.

Barnsley Hospital NHS Foundation Trust is a high performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and achieving significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organisation which is highly valued by our local communities.

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation, where staff are engaged for change and committed to being part of the journey to sustainability and growth.

Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.

The cost of the DBS (criminal records check) for Band 6 and above roles only will be met by the successful candidate(s) through salary deduction.

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility Check if you need a UK visa - GOV.UK (www.gov.uk), band 2 roles are no longer eligible for sponsorship.

Date posted

21 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9163-2334i-02-25

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation

Person Specification

Skills and Abilities

Essential

Advanced user of Microsoft Office Packages e.g. Excel, Word, Outlook
Excellent verbal and written communication skills
Ability to work under pressure and to tight deadlines
Able to plan and manage own workload
Ability to work both independently on own initiative and as part of a team
Ability to learn new processes quickly
Ability to work without direct supervision
Exceptional organisational skills
Excellent interpersonal skills
Excellent negotiational skills

Knowledge and Awareness

Essential

Knowledge of the Trusts Patient Administration System (PAS)
Aware of Health & Safety requirements
Understanding the need for confidentiality
Data Protection Act 1998

Experience

Essential

General clerical experience
Previous NHS experience

Qualifications

Essential

NVQ level 3 in Business Administration or equivalent relevant experience or willing to undertake

Desirable

RSA Word Processing Stage II or equivalent

Values based questions

Essential

In around 100 words please describe what Equality & Diversity means to you and why they are important.
In around 100 words please describe what motivates you to do a good job

Person Specification

Skills and Abilities

Essential

Advanced user of Microsoft Office Packages e.g. Excel, Word, Outlook
Excellent verbal and written communication skills
Ability to work under pressure and to tight deadlines
Able to plan and manage own workload
Ability to work both independently on own initiative and as part of a team
Ability to learn new processes quickly
Ability to work without direct supervision
Exceptional organisational skills
Excellent interpersonal skills
Excellent negotiational skills

Knowledge and Awareness

Essential

Knowledge of the Trusts Patient Administration System (PAS)
Aware of Health & Safety requirements
Understanding the need for confidentiality
Data Protection Act 1998

Experience

Essential

General clerical experience
Previous NHS experience

Qualifications

Essential

NVQ level 3 in Business Administration or equivalent relevant experience or willing to undertake

Desirable

RSA Word Processing Stage II or equivalent

Values based questions

Essential

In around 100 words please describe what Equality & Diversity means to you and why they are important.
In around 100 words please describe what motivates you to do a good job

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.