1689 - Receptionist/Clerical Officer

Barnsley Hospital NHS Foundation Trust

This job is now closed

Job summary

The interviews will be held 2nd December 2024

We are looking for an enthusiastic member of staff to join our admin and clerical team supporting our Physiotherapy, Occupational therapy, Orthotics, Dietetics and Speech & Language Therapy departments. You will offer a person-centered approach through offering a full range of reception, administrative and clerical duties that supports the efficient and effective of running of the therapy and outpatient department at Barnsley Hospital NHS Foundation Trust (BHNFT).

Main duties of the job

You will maintain a high level of professionalism whilst responsible for reception duties for our therapy and outpatient services at BHNFT. You will be dealing with enquiries and providing information to the general public both face to face and over the telephone.

You will be responsible for maintaining an efficient and effective appointment system for several out-patient therapy areas, including booking, cancelling and re-arranging appointments, sending appointment letters, recording patient referrals and using our digital systems.

About us

Please note that the Trust reserves the right to close a position early.

Barnsley Hospital NHS Foundation Trust is a high performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and achieving significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organisation which is highly valued by our local communities.

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation, where staff are engaged for change and committed to being part of the journey to sustainability and growth.

Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.

The cost of the DBS (criminal records check) for Band 6 and above roles only will be met by the successful candidate(s) through salary deduction.

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility Check if you need a UK visa - GOV.UK (www.gov.uk), band 2 and 3 roles are no longer eligible for sponsorship.

Date posted

11 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro Rata

Contract

Fixed term

Duration

15 months

Working pattern

Part-time

Reference number

C9163-1689E-11-24

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Person Specification

Qualifications

Essential

Minimum of 3 grade 9 4 GCSEs or relevant equivalent knowledge/experience

Desirable

ECDL in computing

Experience

Essential

Experience of face to face contact with the general public
Reception Experience
Excellent verbal/telephone communication skills

Desirable

Lorenzo/PAS
Previous Acute Trust NHS experience in this area

Skills and Abilities

Essential

Ability to work on own initiative
Ability to prioritise work load
Ability to manage your time effectively and efficiently
Good keyboard skills

Knowledge and Awareness

Essential

Knowledge of health and safety
Knowledge of confidentiality

Desirable

NHS Plan

Values based questions

Essential

In around 100 words please describe what Equality & Diversity means to you and why they are important
In around 100 words please describe how you contribute to a well-functioning team?

Person Specification

Qualifications

Essential

Minimum of 3 grade 9 4 GCSEs or relevant equivalent knowledge/experience

Desirable

ECDL in computing

Experience

Essential

Experience of face to face contact with the general public
Reception Experience
Excellent verbal/telephone communication skills

Desirable

Lorenzo/PAS
Previous Acute Trust NHS experience in this area

Skills and Abilities

Essential

Ability to work on own initiative
Ability to prioritise work load
Ability to manage your time effectively and efficiently
Good keyboard skills

Knowledge and Awareness

Essential

Knowledge of health and safety
Knowledge of confidentiality

Desirable

NHS Plan

Values based questions

Essential

In around 100 words please describe what Equality & Diversity means to you and why they are important
In around 100 words please describe how you contribute to a well-functioning team?

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.