1195 - Clerical Officer - MDT/Urgent Suspected Cancer Desk

Barnsley Hospital NHS Foundation Trust

The closing date is 23 February 2025

Job summary

This role is a fantastic opportunity for apprentices who are currently studying for NVQ Level 2/3, apprentices should note that the salary will remain as an apprenticeship salary as this position is fixed term.

Interview Date: 7th March 2025

12 Months Fixed Term / Secondment Opportunity, 30 hours per week, Monday to Friday

Are you a highly organised person with excellent communication skills and a keen eye for detail? Do you like to work in a busy, quality-driven environment that thrives on teamwork, and building relationships? Are you looking for a new challenge that brings a wealth of opportunities for career development?

The post holder will work to provide clerical and data collection support to the MDT Co-ordinators and work with the Urgent Suspected Cancer Help Desk Officers to ensure that all referrals received into the Trust with a potential diagnosis of cancer are scheduled for an appointment within two weeks of referral. Your role is vital in maintaining the high standards of care at Barnsley Hospital.

This role is key to supporting cancer patients journey, supporting the Trust compliance with the 28 day standards. You will need to be confident, have great communication skills and have the ability to proactively challenge and chase patient appointments.

Applicants are encouraged to contact the team informally for further information:

Bernadette Marr, MDT Team Leader - Bernadettemarr@nhs.net

Rebecca Cook, Lead Cancer Manager - Rebecca.Cook10@nhs.net

Main duties of the job

The purpose of the role is to provide clerical and data collection support to the MDT Co-ordinators and work alongside the Urgent Suspected Cancer Held Desk Officers to ensure that all referrals received into the Trust with a potential diagnosis of cancer are scheduled for an appointment within two weeks of referral including:

- Assist the MDT Co-ordinators to prepare and circulate lists of patients for discussion at MDT using information provided by the MDT Leads / Clinical Nurse Specialists and other members of the team.

- Track confirmed cases of cancer in relation to the National Cancer Targets following MDT meetings, alerting the MDT Co-ordinator to delays in patient pathways which could result in waiting time breaches.

- Input relevant data from the MDT meetings onto the database.

- Calculate waiting time adjustments by stopping the clock and ensure these are included when the data is uploaded onto the national database.

- Process referrals into Cancer Services.

- Monitor all referrals to ensure patient attendance and record outcomes.

There will be an element of performing various administrative duties to support the MDT and ensure the smooth operation of cancer services. The nature and extent of support will be agreed by the MDT Lead, Lead Cancer Manager and the MDT Co-ordinator.

Work with the Cancer Information Analyst to prepare complex statistics and data as required.

Direct support the Lung Health Checks Programme.

About us

Please note that the Trust reserves the right to close a position early.

Barnsley Hospital NHS Foundation Trust is a high performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and achieving significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organisation which is highly valued by our local communities.

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation, where staff are engaged for change and committed to being part of the journey to sustainability and growth.

Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.

The cost of the DBS (criminal records check) for Band 6 and above roles only will be met by the successful candidate(s) through salary deduction.

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility Check if you need a UK visa - GOV.UK (www.gov.uk), band 2 roles are no longer eligible for sponsorship.

Date posted

07 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year pro/rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

C9163-1195E-02-25

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Job description

Job responsibilities

Job Description for Clerical Officer - MDT / Urgent Suspected Cancer Desk

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation

Job description

Job responsibilities

Job Description for Clerical Officer - MDT / Urgent Suspected Cancer Desk

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation

Person Specification

Skills and Abilities

Essential

  • Excellent communication skills with staff at all levels
  • Ability to work on own initiative.
  • Ability to prioritise own work load and manage your time effectively and efficiently
  • Ability to display sensitivity and tact at all times.
  • Ability to collate complex information.
  • Problem solving skills.
  • Able to adapt to change
  • Able to work effectively as a team member
  • Able to ensure targets/standards are adhered to

Knowledge and Awareness

Essential

  • Knowledge of Microsoft Office packages, email and internet.
  • Understanding of the need for confidentiality.
  • Awareness of Health and Safety requirement.

Desirable

  • Knowledge of Excel
  • Knowledge of Cancer MDT working

Experience

Essential

  • Experience of working with PAS
  • Previous clerical experience
  • Experience of direct telephone contact with patients/clients and staff.

Desirable

  • Previous NHS experience
  • Experience of appointment/scheduling systems.

Qualifications

Essential

  • GCSEs 3 level 4 or above
  • Keyboard skills, RSA Level 3 typing or equivalent/willing to work towards
  • NVQ in customer care level 2 / or relevant equivalent knowledge/experience

Desirable

  • NVQ in business administration / or relevant equivalent knowledge/experience

Trust Values

Essential

  • In around 100 words please describe what Equality & Diversity means to you and why they are important.
  • In around 100 words please describe what motivates you to do a good job.
Person Specification

Skills and Abilities

Essential

  • Excellent communication skills with staff at all levels
  • Ability to work on own initiative.
  • Ability to prioritise own work load and manage your time effectively and efficiently
  • Ability to display sensitivity and tact at all times.
  • Ability to collate complex information.
  • Problem solving skills.
  • Able to adapt to change
  • Able to work effectively as a team member
  • Able to ensure targets/standards are adhered to

Knowledge and Awareness

Essential

  • Knowledge of Microsoft Office packages, email and internet.
  • Understanding of the need for confidentiality.
  • Awareness of Health and Safety requirement.

Desirable

  • Knowledge of Excel
  • Knowledge of Cancer MDT working

Experience

Essential

  • Experience of working with PAS
  • Previous clerical experience
  • Experience of direct telephone contact with patients/clients and staff.

Desirable

  • Previous NHS experience
  • Experience of appointment/scheduling systems.

Qualifications

Essential

  • GCSEs 3 level 4 or above
  • Keyboard skills, RSA Level 3 typing or equivalent/willing to work towards
  • NVQ in customer care level 2 / or relevant equivalent knowledge/experience

Desirable

  • NVQ in business administration / or relevant equivalent knowledge/experience

Trust Values

Essential

  • In around 100 words please describe what Equality & Diversity means to you and why they are important.
  • In around 100 words please describe what motivates you to do a good job.

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)


Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Lead Cancer Manager

Rebecca Cook

rebecca.cook10@nhs.net

Date posted

07 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year pro/rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

C9163-1195E-02-25

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Supporting documents

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