Job summary
An exciting opportunity has arisen for a talented, highly motivated, proactive team player to join the surgical team as Patient Pathway Co-ordinator (PCC) for a Medical Secretary at Barking, Havering and Redbridge University Hospitals NHS Trust within the Surgery Division.
The ideal candidate would have excellent communications skills, be able to work under pressure and be organsied and have good time management skills. The candidate would need good keyboard skills with a minium of 50 per min, knowledge of Audio Typing & Medical Terminology.
The candidate would need knowledge of referral to treatment time & expierence of monitoring the Patient Pathway. 1 year experince within a similar role or working in a hospital care setting.
The ideal candidate would have advanced keyboard skills using the Trusts digital system typing and printing of complex clinical correspondence.
All new staff appointed to posts at the Trust are subject to a 6 month probationary period. This will give the new staff member an opportunity to become familiar with the culture and working environment of the Trust.
We are passionate about development and improvement and are driven by our PRIDE values, we are at the forefront of improvement across the organisation for models and culture across organisation. These changes in our models of care are heavily influenced and driven by the staff who deliver it.
Main duties of the job
The patient pathway Administrator (PPA) will work within dedicated speciality Divisions to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs.
About us
We're an organisation that is getting better and better and our improvements are driven by a determination to deliver care we're proud of and our patients are happy with. We're no longer in special measures; we've opened two new theatres at our Elective Surgical Hub in King George Hospital (KGH); and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal.
We operate from two main sites - KGH in Goodmayes and Queen's Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We're campaigning to secure the £35m we need to transform the A&E at Queen's and get rid of corridor care.
Our patients are benefitting from our Women's Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George's Health and Wellbeing Hub in Hornchurch.
These CDCs are open 12 hours a day, 7 days a week and are providing an extra 88,000 scans a year.
The majority of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We're proud to be a London Living Wage employer.
We're looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Adeyemi Kaka, Recruitment Advisor, on 01708 435000 ext. 5162. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Adeyemi Kaka, Recruitment Advisor, on 01708 435000 ext. 5162. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person Specification
Education / Qualifications
Desirable
- NVQ level 3 in Business Administration or Customer care equivalent
Skills / Abilities
Essential
- The ability to prioritise tasks effectively
Experience / Knowledge
Essential
- Experience of patient administration in a healthcare setting
Desirable
- Knowledge of patient referral to treatment times and experience of monitoring pathways
- Experience working in a similar role in a hospital or healthcare setting
Personal Qualities
Essential
- Excellent communication skills both written and verbal
Person Specification
Education / Qualifications
Desirable
- NVQ level 3 in Business Administration or Customer care equivalent
Skills / Abilities
Essential
- The ability to prioritise tasks effectively
Experience / Knowledge
Essential
- Experience of patient administration in a healthcare setting
Desirable
- Knowledge of patient referral to treatment times and experience of monitoring pathways
- Experience working in a similar role in a hospital or healthcare setting
Personal Qualities
Essential
- Excellent communication skills both written and verbal
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
