Job summary
An exciting opportunity has arisen for a highly motivated, proactive team player to join the Urology team as a Patient Pathway Co-ordinator (Admissions Officer) at Barking, Havering & Redbridge University Hospitals NHS Trust and within the Surgery Division. The ideal candidate would have excellent communication skills, be able to work under pressure and be organised and have good time management skills.The candidate should have an ability to be able to negotiate with colleagues/staff and consultants and able to work with colleagues of all grades. Our Patient Pathway Co-ordinators (Admissions Officer) are vital to ensuring that patients are scheduled for surgery in line with clinical urgency, cancer waiting times and RTT. The role requires good problem solving skills and the ability to priortise workload. Particular focus at present is on reducing the backlog. All new staff appointed to posts at the Trust are subject to a probationary period. This will give the new staff member an opportunity to become familiar with the culture and working environment of the Trust.
Main duties of the job
To manage the admissions of patients on the specialty waiting list efficiently.
To effectively monitor and maintain relevant specialty waiting list(s).
To ensure the relevant information is entered promptly and accurately to the Patient Administration System (PAS) meeting the requirements of the Trust's Patient Access Policy, at all times.
About us
We're an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we're no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we're proud of and that our patients are happy with.
Many of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we're proud to be a London Living Wage employer.
We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023.
Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George's Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.
We're looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It'll make things easier for staff and will be better for patients.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Kaka Adeyemi, Recruitment Advisor, on 01708 435000 ext. 5162
Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Kaka Adeyemi, Recruitment Advisor, on 01708 435000 ext. 5162
Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person Specification
Personal Qualities
Essential
- Demonstrate excellent interpersonal skills, verbal, and written communications.
Experience/ Knowledge
Essential
- Experience of patient administration work in a healthcare setting
- Computer literate, with experience of using a keyboard
Desirable
- Experience working in a similar role in a hospital/health care setting
Education/ Qualifications
Essential
- Minimum of 5 GCSE's or equivalent experience
Skills/ Abilities
Desirable
- Knowledge of patient referral to treatment times; experience of monitoring patient pathways
Person Specification
Personal Qualities
Essential
- Demonstrate excellent interpersonal skills, verbal, and written communications.
Experience/ Knowledge
Essential
- Experience of patient administration work in a healthcare setting
- Computer literate, with experience of using a keyboard
Desirable
- Experience working in a similar role in a hospital/health care setting
Education/ Qualifications
Essential
- Minimum of 5 GCSE's or equivalent experience
Skills/ Abilities
Desirable
- Knowledge of patient referral to treatment times; experience of monitoring patient pathways
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
