Job summary
An exciting opportunity has arisen to recruit a highly motivated and enthusiastic Band 4 Emergency Medical Team Assistant to join our dynamic team in the Emergency Department at Queens Hospital, BHRUT Trust.
The role will involve working within the Emergency Department to welcome patients and undertake any necessary clinical investigations such as urine analysis, phlebotomy, and ECGs. The post holder will provide support to the nursing staff and medical staff.
On the direction of and under the supervision of a Health Care Professional to provide support to that professional either by giving direct patient care and/or clerical, administrative, manual , domestic and technical support to the medical team.
Please note this role is working across site at both Queens & King George Hospital .
For further information on this role, please see the Job Description and Person Specification attached.
Main duties of the job
Carry out instructions from medical staff in relation to ordering tests and investigations for inpatients.
Liaise with other departments at the request of the medical team to facilitate investigations.
To undertake urgent venepuncture and cannulation as directed by medical team following completion of competency training.
Ensure patient's journey is not delayed through monitoring and ensuring investigations are performed in a timely manner and results are made available to the appropriate clinician.
Responsible for chasing, recording and communication of results of investigations to the clinical teams.
To work as part of a multi-disciplinary team maintaining efficient systems and processes relating to the patient pathway. This includes maintaining accurate computerised and manual records, inputting data onto the trust's computer systems and ensuring that all patient records are kept up to date with any details relevant to the patient's attendance and/or admission.
About us
We're an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we're no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we're proud of and that our patients are happy with.
Many of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we're proud to be a London Living Wage employer.
We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023.
Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George's Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.
We're looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It'll make things easier for staff and will be better for patients.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Tosin Aragbaiye, Recruitment Advisor, on 01708 435000 ext. 5934. Further details regarding the post may be obtained by contacting the manager as per the contact details above
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Tosin Aragbaiye, Recruitment Advisor, on 01708 435000 ext. 5934. Further details regarding the post may be obtained by contacting the manager as per the contact details above
Person Specification
Education/ Qualifications
Essential
- o English and Maths at GCSE level or equivalent
- o Knowledge of full range of administrative policies and procedures
- o Diploma or equivalent appropriate qualification or through experience or short courses or NVQ3 level qualification in Healthcare
Skills/ Abilities
Essential
- o Excellent typing skills
- o Excellent interpersonal / communication skills with patients and their carers.
- o The ability to prioritise tasks effectively
Desirable
- o Experience dealing with customer complaints and customer care.
Experience/ Knowledge
Essential
- o Experience of patient administration work in a healthcare setting
- o Knowledge of NHS service provision including the pathway of care
- o Knowledge of healthcare administrative
Desirable
- o Experience working in a similar role in a hospital/health care setting.
- o Understanding of medical terminology
Person Specification
Education/ Qualifications
Essential
- o English and Maths at GCSE level or equivalent
- o Knowledge of full range of administrative policies and procedures
- o Diploma or equivalent appropriate qualification or through experience or short courses or NVQ3 level qualification in Healthcare
Skills/ Abilities
Essential
- o Excellent typing skills
- o Excellent interpersonal / communication skills with patients and their carers.
- o The ability to prioritise tasks effectively
Desirable
- o Experience dealing with customer complaints and customer care.
Experience/ Knowledge
Essential
- o Experience of patient administration work in a healthcare setting
- o Knowledge of NHS service provision including the pathway of care
- o Knowledge of healthcare administrative
Desirable
- o Experience working in a similar role in a hospital/health care setting.
- o Understanding of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
