Job summary
Applications are invited for a highly motivated person to join us as an Apprentice Patient Pathway Coordinator in Dermatology based at Barking, Havering and Redbridge University Hospitals NHS Trust.Barking, Havering & Redbridge University Hospitals NHS Trust (BHRUT) is one of the largest Associate Teaching Hospitals, providing acute care for over 750,000 people from across 2 main sites, Queen's Hospital in Romford and King George Hospital in Goodmayes.
Our Dermatology team vision is to deliver the highest standards of care for our patients. Consultant review of in-patients is provided daily including weekends.We are looking for someone with previous experience in a customer service industry who is organised, has good typing skills and excellent written and verbal communication skills.Alongside the role you will be completing the Level 3 Business Administrator apprenticeship. If you already hold a Business Administration qualification at Level 3 or above, then you are not eligible to apply for this post.
Please read the advert and Job Description carefully before applying, ensuring that you clearly demonstrate how you meet the criteria in the person specification. To be eligible for an Apprenticeship you must meet the following criteria:Be 16 years old or overHave the right to work in the UK (without restrictions)Have been permanently resident in the UK for the past 3 years
We welcome applications from those with lived experience of the care system
Main duties of the job
The Apprentice Patient Pathway Co-ordinator (PPC) will work within dedicated specialty Divisions to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs.
About us
We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.
Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.
We're pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme; the Care Quality Commission has raised the ratings forurgent and emergency careat Queen's and King George hospitals; anddata released by NHS Englandshowed that the Trust was the most improved in 2023 for reducing waits for emergency care.
We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We're also part of the North East London Cancer Alliance.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Sarah Wood, Recruitment Advisor, on 01708 435000 ext. 4188. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Sarah Wood, Recruitment Advisor, on 01708 435000 ext. 4188. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person Specification
Education / Qualifications
Essential
- Minimum of 5 GCSEs including Maths and English at Grade 4 and above/A-C
- Willingness to study and complete the Level 3 Business Administrator apprenticeship
Experience
Essential
- Experience of working in a clerical or admin role.
Desirable
- Understanding of medical terminology
- Experience of working in the customer service industry
Personal Qualities
Essential
- Demonstrates excellent interpersonal, verbal and written communication skills.
Person Specification
Education / Qualifications
Essential
- Minimum of 5 GCSEs including Maths and English at Grade 4 and above/A-C
- Willingness to study and complete the Level 3 Business Administrator apprenticeship
Experience
Essential
- Experience of working in a clerical or admin role.
Desirable
- Understanding of medical terminology
- Experience of working in the customer service industry
Personal Qualities
Essential
- Demonstrates excellent interpersonal, verbal and written communication skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
