Job summary
Phlebotomy
Queen's Hospital Romford / King George Hospital
phlebotomy Administrator/Receptionist
Salary: £ 23,949 to £26,282 per annum inclusive (pro rata) 22.5 hours per week
Key requirements:
o Demonstrable ability to work to deadlines
o Good communication skills, both written and verbal
o Satisfactory performance at mathematics and English at secondary school level or equivalent
o Attention to detail
Main duties of the job
To ensure the department runs smoothly and to deal with patient queries or complaints.
o To induct and train new staff in venepuncture and supervise them in line with Trust and department policies.
o To assign duties to staff and provide advice and support as required.
oTo monitor the efficient delivery of services and to notify the laboratory and line manager of any issues which arise.
o To manage rotas and make any changes which may be necessary. To hold staff meetings to disseminate information and create a positive forum for discussion and service improvement.
o To ensure all staff records (e.g. leave, sickness) are kept up to date and that time sheets, mileage claims and overtime sheets are authorised and submitted at the appropriate time.
o To ensure end of month Figures are completed for all areas covered.
About us
We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.
Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.
We're pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme; the Care Quality Commission has raised the ratings forurgent and emergency careat Queen's and King George hospitals; anddata released by NHS Englandshowed that the Trust was the most improved in 2023 for reducing waits for emergency care.
We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We're also part of the North East London Cancer Alliance.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Tosin Aragbaiye, Recruitment Advisor, on 01708 435000 ext. 5934. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Tosin Aragbaiye, Recruitment Advisor, on 01708 435000 ext. 5934. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person Specification
Education/ Qualifications
Essential
- NVQ level 3 plus additional training to diploma level equivalent, or equivalent through short courses
- Significant experience as a Phlebotomist, especially at Senior Phlebotomist level
- Trained Phlebotomist practitioner
Desirable
- Knowledge of organisational procedures relevant to the role
- Trained first aider
Skills/ Abilities
Essential
- Manual dexterity to perform blood taking Good organisational skills Effective interpersonal skills Demonstrable ability to work to deadlines
- Good administrative skills
Desirable
Experience/ Knowledge
Essential
- At least three years' experience as a phlebotomist within an acute hospital setting
- Experience of taking blood from children
Desirable
- Experience of providing hospital phlebotomy services Experience of taking blood samples from children Experience of training staff
Person Specification
Education/ Qualifications
Essential
- NVQ level 3 plus additional training to diploma level equivalent, or equivalent through short courses
- Significant experience as a Phlebotomist, especially at Senior Phlebotomist level
- Trained Phlebotomist practitioner
Desirable
- Knowledge of organisational procedures relevant to the role
- Trained first aider
Skills/ Abilities
Essential
- Manual dexterity to perform blood taking Good organisational skills Effective interpersonal skills Demonstrable ability to work to deadlines
- Good administrative skills
Desirable
Experience/ Knowledge
Essential
- At least three years' experience as a phlebotomist within an acute hospital setting
- Experience of taking blood from children
Desirable
- Experience of providing hospital phlebotomy services Experience of taking blood samples from children Experience of training staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
