Barking, Havering and Redbridge University Hospitals NHS Trust

Band 6 Senior Communications Officer - Internal Comms and Campaigns

This job is now closed

Job summary

Our Trust is embarking on a journey of improvement, both in the care we deliver to patients and the experiences of our staff. We're the most improved trust in England for four hour performance over the last year and our recently launched No Abuse No Excuse campaign received media interest around the world. These are exactly the sort of things you'll be working on as a Senior Communications Officer.

Focusing on internal communications and campaigns, you'll deliver a wide range of projects, from rewarding and recognising colleagues through our various awards and celebrations, encouraging staff to complete the annual NHS Staff Survey and playing a leading role in organising and promoting our staff thank you events.

Informed and valued staff provide better care to our patients. With that in mind, you'll advise staff on how to communicate with and engage colleagues, play a direct role in sharing important clinical and operational information across different channels and work with the teams that bring our organisation to life including colleagues in EDI, staff experience and engagement, and education and training.

If you've got experience of delivering engaging multi-channel campaigns and creating content for a wide range of audiences and can provide fresh ideas and enthusiasm that will make a real difference in our Trust, then we'd love to hear from you.

Main duties of the job

Supporting the Communications Manager, you will be responsible for all things internal communications, including advising our staff how best to share their news and engage their target audience, adapting content easily to suit the audience.

We have a range of internal communications channels, including screensavers and virtual engagement events and you will manage these and improve how we use them. You'll also identify opportunities to improve how we reach and engage staff, the majority of whom aren't sat at desks.

You will be responsible for planning, delivering, and evaluating a range of staff engagement projects and Trust-wide campaigns to enhance staff experience.

You'll need to be an excellent writer, capable of taking complex information and making it both simple to understand and accessible, while also being equally adept at filming and editing videos and using design software to create content for digital platforms.

About us

We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.

We're pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme; the Care Quality Commission has raised the ratings for urgent and emergency care at Queen's and King George hospitals; and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care.

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We're also part of the North East London Cancer Alliance.

Date posted

20 May 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£40,701 to £48,054 a year Per annum inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

162-6074-PA

Job locations

Communications

Romford

RM7 0AG

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

All new staff appointed at the Trust are subject to a probationary period.

Person Specification

Experience / knowledge

Essential

Demonstrable experience of engaging staff in a variety of different ways and delivering high quality internal communications.
Demonstrable experience of developing and running successful campaigns.

Desirable

Line management and/or coaching experience.

Skills / Abilities

Essential

Excellent written communications skills, with the ability to write, edit, and proofread copy and produce creative communication materials for different channels and audiences.
Ability to film and edit video, using software such as Adobe Premiere Pro or equivalent.
Ability to produce well-designed communication materials, using software such as Photoshop, InDesign, Canva or equivalent.

Desirable

Ability to use content management systems.

Person Specification

Experience / knowledge

Essential

Demonstrable experience of engaging staff in a variety of different ways and delivering high quality internal communications.
Demonstrable experience of developing and running successful campaigns.

Desirable

Line management and/or coaching experience.

Skills / Abilities

Essential

Excellent written communications skills, with the ability to write, edit, and proofread copy and produce creative communication materials for different channels and audiences.
Ability to film and edit video, using software such as Adobe Premiere Pro or equivalent.
Ability to produce well-designed communication materials, using software such as Photoshop, InDesign, Canva or equivalent.

Desirable

Ability to use content management systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barking, Havering and Redbridge University Hospitals NHS Trust

Address

Communications

Romford

RM7 0AG

Employer's website

https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Barking, Havering and Redbridge University Hospitals NHS Trust

Address

Communications

Romford

RM7 0AG

Employer's website

https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)