Barking, Havering and Redbridge University Hospitals NHS Trust

Band 7 Claims and Inquest Manager

This job is now closed

Job summary

We are seeking a dynamic and experienced Inquest and Claims manager to join our team at an exciting time as we expand our Legal Services department across our two acute hospitals. In this pivotal role, you will ensure that our organisation operates with the highest standards of integrity and accountability as you take on responsibility for managing all aspects of inquests and claims within our hospitals, ensuring compliance with legal requirements and best practices. Your Key Responsibilities will include: Taking the lead in managing the hospital's response to inquests, navigating complex legal process with confidence and expertise. Championing our commitment to transparency and accountability by co-ordinating the defence of all personal injury litigation claims against the trust. Being responsible for a case load of clinical negligence claims with an agreed authority level working with NHS Resolution and the Trust Panel Firm. Developing and implementing robust policies and procedures to support inquest and claims management process, enlacing efficiency and effectiveness. Serve as a trusted advisor to hospital staff providing support on legal matters relating to inquest and claims.

Main duties of the job

Your Key Responsibilities will include: Taking the lead in managing the hospital's response to inquests, navigating complex legal process with confidence and expertise. Championing our commitment to transparency and accountability by co-ordinating the defence of all personal injury litigation claims against the trust. Being responsible for a case load of clinical negligence claims with an agreed authority level working with NHS Resolution and the Trust Panel Firm. Developing and implementing robust policies and procedures to support inquest and claims management process, enlacing efficiency and effectiveness. Serve as a trusted advisor to hospital staff providing support on legal matters relating to inquest and claims.

About us

We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.

We're pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme; the Care Quality Commission has raised the ratings for urgent and emergency care at Queen's and King George hospitals; and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care.

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We're also part of the North East London Cancer Alliance.

Date posted

10 May 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,178 to £55,492 a year Per annum inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

162-6045-PA

Job locations

Legal Services

Romford

RM7 0AG

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

All new staff appointed at the Trust are subject to a probationary period.

Person Specification

Education/ Qualifications

Essential

Educated to degree level in law or ability to evidence a thorough understanding of the clinical negligence claims process, gained either in an NHS legal department or private practice environment.

Desirable

Membership of ILEX or SRA and Law Society.
Clinical Risk & Claims Management Diploma.

Skills/ Abilities

Essential

Ability to manage a large case load within strict time limits and conflicting priorities.
Highly developed negotiation skills with the ability to be authoritative and persuasive.

Experience/ Knowledge

Essential

Experience of working within an NHS legal department or private practice that specialises in Healthcare, Advisory/Public Law.

Desirable

Understanding of clinical governance and triangulation between incidents, complaints and legal services.
Experience of claims and/or inquest management / administration.

Person Specification

Education/ Qualifications

Essential

Educated to degree level in law or ability to evidence a thorough understanding of the clinical negligence claims process, gained either in an NHS legal department or private practice environment.

Desirable

Membership of ILEX or SRA and Law Society.
Clinical Risk & Claims Management Diploma.

Skills/ Abilities

Essential

Ability to manage a large case load within strict time limits and conflicting priorities.
Highly developed negotiation skills with the ability to be authoritative and persuasive.

Experience/ Knowledge

Essential

Experience of working within an NHS legal department or private practice that specialises in Healthcare, Advisory/Public Law.

Desirable

Understanding of clinical governance and triangulation between incidents, complaints and legal services.
Experience of claims and/or inquest management / administration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barking, Havering and Redbridge University Hospitals NHS Trust

Address

Legal Services

Romford

RM7 0AG

Employer's website

https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Barking, Havering and Redbridge University Hospitals NHS Trust

Address

Legal Services

Romford

RM7 0AG

Employer's website

https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)