Band 8a Service Manager

Barking, Havering and Redbridge University Hospitals NHS Trust

This job is now closed

Job summary

The Elective Care Team are looking for an enthusiastic and self-motivated employee to provide managerial leadership to the RTT Team and provide expertise and operational support to the Divisional Teams with admitted and diagnostic performance.

The successful postholder should have a range of experience with Referral to Treatment waiting times and Diagnostic waiting times. We are looking for an individual who is engaging and adaptable; able to influence and negotiate with stakeholders to help drive performance and support with problem solving across divisional teams.

"previous applicant need not apply"

Main duties of the job

Working in partnership with the Delivery and Performance Manager the Service Manager manages a defined area of responsibility providing managerial leadership, expertise, and operational support to staff within elective care with focus on, but not limited to admitted and diagnostic elements.

Works with the Delivery and Performance Manager with a particular focus on the operational performance of the service to support the wider strategic development of the defined service by providing both operational business support in the development and implementation of the Elective care's strategic objectives

About us

We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.

We're pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme; the Care Quality Commission has raised the ratings for urgent and emergency care at Queen's and King George hospitals; and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care.

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We're also part of the North East London Cancer Alliance.

Date posted

23 April 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£56,388 to £62,785 a year Per annum inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

162-5856-PA-A

Job locations

RTT Data Validation

Romford

RM7 0AG

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

All new staff appointed at the Trust are subject to a probationary period.

Person Specification

Education / Qualifications

Essential

Relevant first degree, equivalent professional qualification, or suitable experience.
Relevant post graduate courses or equivalent.

Skills / Abilities

Essential

Ability to work within and across teams to meet project demands.
Ability to manage and deliver to deadlines and within resources.

Desirable

Knowledge of Medway PAS.

Experience / Knowledge

Essential

Demonstrable success in project management.

Person Specification

Education / Qualifications

Essential

Relevant first degree, equivalent professional qualification, or suitable experience.
Relevant post graduate courses or equivalent.

Skills / Abilities

Essential

Ability to work within and across teams to meet project demands.
Ability to manage and deliver to deadlines and within resources.

Desirable

Knowledge of Medway PAS.

Experience / Knowledge

Essential

Demonstrable success in project management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.