Job summary
This is an exciting 12-month secondment opportunity to join the Operations Team as Site Operations Manager based at King George Hospital. This role is pivotal to the operational management of the KGH site. The post holder will have oversight and help resolve any issues impacting on site operations and is the first point of contact for estates in relation to planned and emergency works. The post holder will monitor mental health patients across the site and will be responsible for managing appropriate escalation with external stakeholders. The post holder will work with the Site Director of Operations (KGH), Senior Site Operations Manager, and Site Operations Team with a particular focus on ensuring KGH operates effectively and is able to provide high quality, safe, well-governed, productive and cost-effective services which support the Trust in delivering its strategic objectives.With guidance and direction from the Site Director of Operations and Senior Site Operations Manager the postholder will contribute and implement the Site Operations Hub strategy. This will include working with various staff groups across the directorate to support, influence and guide the development and delivery of excellent patient care.
Main duties of the job
The Site Operations Manager role is an operational role providing leadership and direction to operational staff within the Site Operations Hub. The post holder will work within the General Manager, Senior Site Operations Manager, and Site Operations Team with a particular focus on ensuring hospital sites operate effectively and are able to provide high quality, safe, well-governed, productive and cost-effective services which support the Trust in delivering its strategic objectives.
About us
We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.
Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.
We're pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme; the Care Quality Commission has raised the ratings for urgent and emergency care at Queen's and King George hospitals; and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care.
We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We're also part of the North East London Cancer Alliance.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person Specification
Education/Qualifications
Essential
- Degree or equivalent level of ability gained through NHS experience in a management setting.
Desirable
- Relevant post-graduate qualification or equivalent experience.
Skills/Abilities
Essential
- Able to deliver a range of tasks and projects to deadlines.
Desirable
- Excellent IT skills in the use of Excel, Word and PowerPoint.
Experience/Knowledge
Essential
- Significant operational experience working at a senior level in a complex environment.
Desirable
- Experience in delivering Service Improvement projects.
Person Specification
Education/Qualifications
Essential
- Degree or equivalent level of ability gained through NHS experience in a management setting.
Desirable
- Relevant post-graduate qualification or equivalent experience.
Skills/Abilities
Essential
- Able to deliver a range of tasks and projects to deadlines.
Desirable
- Excellent IT skills in the use of Excel, Word and PowerPoint.
Experience/Knowledge
Essential
- Significant operational experience working at a senior level in a complex environment.
Desirable
- Experience in delivering Service Improvement projects.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
