Job summary
This is a key role with responsibility for supporting the Head of Employee Relations and Partnership Working in managing the performance of the Employee Relations Team and in providing a credible, timely and highly specialist employee relations service to the organisation.
The postholder will ensure all employee relations cases and fact-finding investigations related to Agenda for Change staff are effectively managed and resourced. In doing so, supporting the Head of Employee Relations and Partnership Working with the wider strategic ER agenda and the line management of Band 6 Employee Relations Partners and Band 5 Associate ER Partner.
In addition to being responsible for a defined Clinical Group portfolio, the postholder will take a specialist /strategic lead role within the team on disciplinary and grievance-related matters and investigations, and interventions and approaches that support Just Culture in the workplace. Whilst this may be a particular area of expertise and interest, the ER Manager will be expected to possess and demonstrate expertise across the full range of ER matters.
We have adopted taking a Just Culture approach to employee relations matters and all that we do to ensure that we have a better place to work. We want to hear from you if you share these values and the desire to make a difference and want to join us on this journey in taking them forward.
Main duties of the job
The main duties of the role include:
- Provision of support and advice to managers in undertaking and completing investigations into complaints regarding all conduct and performance matters, with support for the writing of reports
- Management and support at hearings and appeals, and in the management of employment tribunal claims, and attendance as required
- Providing expert and timely advice on all employee relations matters
- Advice and assistance to managers on the interpretation and implementation of all Trust HR policies and Agenda for Change Terms and Condition
- The development and delivery of training sessions on Trust HR policies
- Use of Workpro case management tracker
- Management, support and development of junior members of the team
About us
Under the leadership of our Chair Jacqui Smith and Matthew Trainer, our Chief Executive, we provide care for the residents of three of the most diverse London boroughs. More than half of our 7,500 strong workforce are from black, Asian and minority ethnic groups and most live in Barking and Dagenham, Havering and Redbridge. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.
Our services include all the major specialties of large acute hospitals, operating from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We also provide outpatient services at Brentwood Community Hospital, Barking Hospital, Loxford Polyclinic, and Harold Wood Polyclinic. We have two of the busiest emergency departments in London.
As we recover from Covid-19, we're proud to be leading the way nationally in reducing the time our patients wait to get the treatment they need. The pandemic provided the drive forour teams to innovate and change.
We know we have more work to do to improve waiting times for urgent and emergency care, and our performance against the four-hour emergency access standard remains challenged, in comparison to many other London trusts.
We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We're also pleased to be part of the NEL Cancer Alliance.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a 6 month probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Stefan Heins, Recruitment Advisor, on 01708435000 ext 5933. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a 6 month probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Stefan Heins, Recruitment Advisor, on 01708435000 ext 5933. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person Specification
Education/Qualifications
Essential
- Post-graduate diploma or equivalent level of ability gained through experience
- Part/ fully CIPD qualified
Experience/Knowledge
Essential
- Considerable relevant experience in undertaking and supporting with investigations position, preferably within the NHS.
Desirable
- NHS experience and evidence of knowledge of key issues affecting health care providers.
- Evidence of working in, or implementing just culture principles in the workplace
- Previous responsibility for management of ET case(s)
Skills/Abilities
Essential
- Able to manage a team and contribute to the performance and success of that team
Person Specification
Education/Qualifications
Essential
- Post-graduate diploma or equivalent level of ability gained through experience
- Part/ fully CIPD qualified
Experience/Knowledge
Essential
- Considerable relevant experience in undertaking and supporting with investigations position, preferably within the NHS.
Desirable
- NHS experience and evidence of knowledge of key issues affecting health care providers.
- Evidence of working in, or implementing just culture principles in the workplace
- Previous responsibility for management of ET case(s)
Skills/Abilities
Essential
- Able to manage a team and contribute to the performance and success of that team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
