Job summary
Are
you looking for an interesting career in Information in the NHS?
Are
you looking to develop your skills and knowledge?
Do
you want to help to improve the health care we provide? The health care
that you, your family, and friends may need one day.
Are
you enthusiastic, with great attention to detail and accuracy?
If you
have answered yes to the above questions, we may have the opportunity you are
looking for.
We are
offering a Senior Information Analyst role to join our Information and BI
team. As part of this role, you will be working as part of a small team
in supporting the information requirements of the Trust.
27
days annual leave, plus bank holidays - rising to 33 days (depending on the
trust).
Equality, Diversity and Inclusion networks.
Salary sacrifice schemes - Car Leasing, Home Electronics, Cycle to work.
Blue
Light Card, NHS discounts.
Generous Pension scheme.
Agile/Flexible working.
Access to Learning and Development, including funded training.
Main duties of the job
This role is to support the Trust with their information needs, providing
accurate and timely information from complex data sets, providing guidance
where appropriate.
We don't want spuddling, which is jumping up and down because two
numbers happen to be different. Numbers go up and down each month,
natural variation occurs, but it doesn't mean it is bad. We don't want to
waste resources overreacting. We want to know what the numbers are
signalling. We can then better direct people and hopefully support their
decision making.
We also need to make sure we are communicating this so it is easily
understood. There is no point in producing the greatest piece of analysis
ever seen if no one understands what it is telling them.
About us
The Walton Centre
NHS Foundation Trust is the only NHS trust to hold dual accreditation for the
Investors in People we invest in people and we invest in wellbeing
standards and has been awarded Gold status for both. The
Walton Centre is a leader in the treatment and care of neurology and
neurosurgery, placing the patient and their family at the heart of everything
we do. As the only specialist hospital trust in the UK dedicated to providing
comprehensive neurology, neurosurgery, spinal and pain management services we
are proud to be rated as an Outstanding Trust by the Care Quality Commission
(CQC), and champion change throughout the field of neuroscience. Originally
formed in 1992, the Trust received Foundation Trust status in 2009.
With
around 1,450 staff, The Walton Centre treats more than 127,000 outpatients and
18,000 inpatients each year. We have leading specialists and incredibly
dedicated staff delivering excellent clinical outcomes for brain, spinal and
neurological care nationally and internationally. Teams across our site in
Fazakerley, Liverpool, offer a world-class service in diagnosing and treating
injuries and illnesses affecting the brain, spine and peripheral nerves and
muscles, and in supporting people suffering from a wide range of long-term
neurological conditions.
Job description
Job responsibilities
As Senior Information Analyst you will be expected to work closely with Services to provide actionable insight and to use an evidence based approach to recommend opportunities and improvements through analytics. You will be expected to use initiative to pre-empt the needs of the Services and Organisation and create self-service automated reports to increase data availability and visibility to decision makers.
Head of Information & Business
Intelligence
Senior Information Analyst
Key responsibilities
Support the provision of an Information Analysis Service to Clinical and Non-Clinical Staff within the Trust. This requires providing accurate and timely information from complex data sets providing guidance where appropriate.
To undertake audit and validation of data within Trust Information systems to support robust reporting to the divisional structure, Executive and external statutory bodies.
Perform analysis of data in response to ad-hoc requests
Maintain and develop external relationships working with the ISD Network and other local networks to bring in new skills and knowledge to benefit the department
Communicate with trend analysis of data in an easy to understand format to both internal and external stakeholders about reporting requirements and information
Take a lead role in the development of predictive modelling, clinical and patient flow algorithms, statistical data analysis, and analytics to support developments in both Data Services, and Clinical Data Services.
Support both the Head of Information & Business Intelligence in delivering the departments strategy
Liaison with external agencies to identify and meet their Information requirements
Ensure all departmental documentation is kept up-to-date as possible
To champion and promote the improvement of data completeness, timeliness, and
accuracy, conveying the importance and use of information to deliver intelligence and patient/service improvements. Ensure the continued trust in the department data and analysis through rigorous validation of reports and narrative before release. Lead programmes to embed data driven decision making
Assist the Senior BI Developer in the development of reports and dashboards through gathering requirements and acting as a product owner
Report to senior management and board when necessary on exception in performance of KPIs
Be responsible for helping to develop the Information Analysts working with them on projects and supporting them in their skills development
Lead on project work to improve the departments efficiency
Have a lead role in creating and maintaining the departments policies and procedures ensuring that they are up to date and accurate
Participate in own personal development review and undertake own professional development.
Support the Trusts corporate information requirements, ensuring high quality information is supplied within deadlines and is fit for purpose.
Participate at the Trusts Information management Groups as required, and play a key role in the resolution of information issues raised there.
In conjunction with other team members prepare and assist in the development of robust service improvement solutions.
The post holder also has the following general responsibilities:
To actively contribute to the overall development of the Information & Business Intelligence Department and the improvement of its services.
To identify, agree and monitor measurable performance objectives with the Head of Information & Business Intelligence.
Deputise for the Head of Information & Business Intelligence
To assist other members of the Information & Business Intelligence Department to fulfil their duties.
Any other duties required by the Trust commensurate with the grade.
General:
Carry out the duties of the post in a professional manner, maintaining necessary confidentiality pertaining to patient or staff issues
Comply with Trust policies as set down
Work in a considerate and safe manner in order to maintain personal safety and the safety of colleagues
Job description
Job responsibilities
As Senior Information Analyst you will be expected to work closely with Services to provide actionable insight and to use an evidence based approach to recommend opportunities and improvements through analytics. You will be expected to use initiative to pre-empt the needs of the Services and Organisation and create self-service automated reports to increase data availability and visibility to decision makers.
Head of Information & Business
Intelligence
Senior Information Analyst
Key responsibilities
Support the provision of an Information Analysis Service to Clinical and Non-Clinical Staff within the Trust. This requires providing accurate and timely information from complex data sets providing guidance where appropriate.
To undertake audit and validation of data within Trust Information systems to support robust reporting to the divisional structure, Executive and external statutory bodies.
Perform analysis of data in response to ad-hoc requests
Maintain and develop external relationships working with the ISD Network and other local networks to bring in new skills and knowledge to benefit the department
Communicate with trend analysis of data in an easy to understand format to both internal and external stakeholders about reporting requirements and information
Take a lead role in the development of predictive modelling, clinical and patient flow algorithms, statistical data analysis, and analytics to support developments in both Data Services, and Clinical Data Services.
Support both the Head of Information & Business Intelligence in delivering the departments strategy
Liaison with external agencies to identify and meet their Information requirements
Ensure all departmental documentation is kept up-to-date as possible
To champion and promote the improvement of data completeness, timeliness, and
accuracy, conveying the importance and use of information to deliver intelligence and patient/service improvements. Ensure the continued trust in the department data and analysis through rigorous validation of reports and narrative before release. Lead programmes to embed data driven decision making
Assist the Senior BI Developer in the development of reports and dashboards through gathering requirements and acting as a product owner
Report to senior management and board when necessary on exception in performance of KPIs
Be responsible for helping to develop the Information Analysts working with them on projects and supporting them in their skills development
Lead on project work to improve the departments efficiency
Have a lead role in creating and maintaining the departments policies and procedures ensuring that they are up to date and accurate
Participate in own personal development review and undertake own professional development.
Support the Trusts corporate information requirements, ensuring high quality information is supplied within deadlines and is fit for purpose.
Participate at the Trusts Information management Groups as required, and play a key role in the resolution of information issues raised there.
In conjunction with other team members prepare and assist in the development of robust service improvement solutions.
The post holder also has the following general responsibilities:
To actively contribute to the overall development of the Information & Business Intelligence Department and the improvement of its services.
To identify, agree and monitor measurable performance objectives with the Head of Information & Business Intelligence.
Deputise for the Head of Information & Business Intelligence
To assist other members of the Information & Business Intelligence Department to fulfil their duties.
Any other duties required by the Trust commensurate with the grade.
General:
Carry out the duties of the post in a professional manner, maintaining necessary confidentiality pertaining to patient or staff issues
Comply with Trust policies as set down
Work in a considerate and safe manner in order to maintain personal safety and the safety of colleagues
Person Specification
Other
Desirable
- Member of a Informatics professional body such as AphA
Qualifications
Essential
- Postgraduate degree or equivalent experience in the analysis of data
- Evidence of CPD / Informatics Related Qualifications (such as SQL, R, Statistics, visualisation/SPC, project management, health economics)
Experience
Essential
- Extensive experience of working in a data analysis role
- Experience of working in a busy Information Department
- Database experience
- Experience in writing SQL queries
- Experience of working with and combining data contained within different data sources
- Experience of BI Tools (e.g. Power BI, SSRS, Tableau)
- Track record of developing information outputs through assessment and use of the most efficient analytical tools
- Proven ability to work with operational teams to identify data problems and agree negotiated outcomes/actions
- Experience of supporting clinicians and management in the provision and interpretation of information.
- Experience of working on to tight deadlines
- Effective communication skills and ability to communicate with staff at all levels
- Ability to plan and organise their own tasks and activities within the team.
- Knowledge of NHS information systems, data dictionary, and clinical coding
Desirable
- Understanding of the NHS Strategy and policy agendas
- Understanding of local NHS structure, strategy, vision and policy
- Experience of SQL Server Analysis Services
- Experience of SQL Server Integration Services
- Experience of Designing and Building
- Relational Databases / Data Warehouses
Skills & Attributes
Essential
- Advanced use of SQL
- Advanced Skills in Microsoft Office (such as Excel)
- Excellent numerical and analytical skills, with the ability to turn raw data into presentable reports and charts.
- Ability to identify underlying problems by analysing information and suggest effective solutions
- Excellent data and information analysis and report generation skills
- Ability to collate, analyse, interpret and explain complex datasets
- Numerical skills with a high attention to detail and ability to produce information at a consistently high standard
- Excellent communication and presentation skills, both oral and written, combined with active participation and the ability to respond and provide direct feedback in sometimes-pressured circumstances.
- Customer focused with strong business acumen
- Proactive and Responsive to Customer Demands.
- Ability to concentrate for long periods of time on diverse, complex analyses, with frequent interruptions.
- Ability to manage multiple workflows and achieve short deadlines.
- Highly adept at interpreting findings from data reports tailored to the Divisions and report these back in a clear, concise and understandable way.
- Ability to identify and advise managers on performance trends and suggests possible explanations appropriately tailored to relevant clinical context
- Ability to interpret reports and advise managers on likely problem areas using narrative and graphical presentations.
- Ability to effectively provide challenge and scrutiny of systems, processes and products to improve quality within the team and external to it.
- Ability to prioritise varied and high volume workloads to tight deadlines, both for self and team members.
- Ability to apply common sense and logical thinking to problem solving.
- Ability to translate non-technical requirements into technical solutions and to communicate complex analytics to others with little or no analytic background.
- Ability to deal diplomatically with all levels and disciplines of staff.
Person Specification
Other
Desirable
- Member of a Informatics professional body such as AphA
Qualifications
Essential
- Postgraduate degree or equivalent experience in the analysis of data
- Evidence of CPD / Informatics Related Qualifications (such as SQL, R, Statistics, visualisation/SPC, project management, health economics)
Experience
Essential
- Extensive experience of working in a data analysis role
- Experience of working in a busy Information Department
- Database experience
- Experience in writing SQL queries
- Experience of working with and combining data contained within different data sources
- Experience of BI Tools (e.g. Power BI, SSRS, Tableau)
- Track record of developing information outputs through assessment and use of the most efficient analytical tools
- Proven ability to work with operational teams to identify data problems and agree negotiated outcomes/actions
- Experience of supporting clinicians and management in the provision and interpretation of information.
- Experience of working on to tight deadlines
- Effective communication skills and ability to communicate with staff at all levels
- Ability to plan and organise their own tasks and activities within the team.
- Knowledge of NHS information systems, data dictionary, and clinical coding
Desirable
- Understanding of the NHS Strategy and policy agendas
- Understanding of local NHS structure, strategy, vision and policy
- Experience of SQL Server Analysis Services
- Experience of SQL Server Integration Services
- Experience of Designing and Building
- Relational Databases / Data Warehouses
Skills & Attributes
Essential
- Advanced use of SQL
- Advanced Skills in Microsoft Office (such as Excel)
- Excellent numerical and analytical skills, with the ability to turn raw data into presentable reports and charts.
- Ability to identify underlying problems by analysing information and suggest effective solutions
- Excellent data and information analysis and report generation skills
- Ability to collate, analyse, interpret and explain complex datasets
- Numerical skills with a high attention to detail and ability to produce information at a consistently high standard
- Excellent communication and presentation skills, both oral and written, combined with active participation and the ability to respond and provide direct feedback in sometimes-pressured circumstances.
- Customer focused with strong business acumen
- Proactive and Responsive to Customer Demands.
- Ability to concentrate for long periods of time on diverse, complex analyses, with frequent interruptions.
- Ability to manage multiple workflows and achieve short deadlines.
- Highly adept at interpreting findings from data reports tailored to the Divisions and report these back in a clear, concise and understandable way.
- Ability to identify and advise managers on performance trends and suggests possible explanations appropriately tailored to relevant clinical context
- Ability to interpret reports and advise managers on likely problem areas using narrative and graphical presentations.
- Ability to effectively provide challenge and scrutiny of systems, processes and products to improve quality within the team and external to it.
- Ability to prioritise varied and high volume workloads to tight deadlines, both for self and team members.
- Ability to apply common sense and logical thinking to problem solving.
- Ability to translate non-technical requirements into technical solutions and to communicate complex analytics to others with little or no analytic background.
- Ability to deal diplomatically with all levels and disciplines of staff.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
