Job summary
An opportunity has arisen in the Gynaecology division to support the delivery of the national Referral to Treatment (RTT) targets.
The successful applicant will be responsible for tracking patients on open RTT pathways, in line with national standards. While the role is mainly for open RTT pathways there will be some validation for patients on follow up waiting lists who have already received treatment.
The applicant will be responsible for ensuring timely escalations and treatments. The role is required to work closely with the operational service ensuring that patients pathways are expedited as required.
The role involves using multiple hospital systems, including Digicare and Cris.
Main duties of the job
1. Validate on PAS data used to inform the measurement of the Trusts compliance with RTT performance measures and ensure the data is of high quality.
2. Confirm the accuracy of the RTT data. Report accuracy issues back to the user in a structured and informative way, enabling the users to improve their knowledge of the patient pathways and data entry on PAS.
3. Work closely with the Head of Information to provide clear guidance and training to staff at all levels on how to validate RTT data effectively, so that Directorates understand the causes of poor data quality, can identify good practice in data quality and are able to validate their own data.
4. Attend weekly Access & Performance meetings and give updates on divisional PTL's
5. Work with staff responsible for using PAS to record patient pathway activity to ensure the information is provided in line with agreed national and local guidelines.
6. Use own judgement to prioritise tasks according to the needs of the service.
7. Supervise the work of junior staff members, carrying out appraisal and return to work interviews as required.
8. Make decisions demonstrating specialist knowledge to support the production of high quality RTT data on the Trusts PAS.
9. Make transactional changes on PAS in line with RTT guidance and the Patient Access Policy.
About us
Liverpool Women's NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,500 babies, carry out over 49,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly & preterm new-borns, perform around 1,000 IVF cycles and have over 4,000 genetic appointments taking place. We believe that this along with a strong dedication to research & innovation makes us the specialist health provider of choice in Europe for women, babies and families.
We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill & compassion.
The Trust is constantly innovating and evolving its services to provide the most cutting edge and modern care possible. As well as developing services on our current site we have long-term aspirations for the future. We have recently launched a number of new strategies which provide a detailed long-term plan for our services.
Check out why Liverpool Women's NHS Foundation Trust is a great place to work using the links below:
Video: https://vimeo.com/556197652
Online brochure: https://www.liverpoolwomens.nhs.uk/media/4121/recruitment-pack-great-place-to-work-16pp-v4-final.pdf
Job description
Job responsibilities
- Review and interpret patient encounters and pathway using multiple clinical systems and patient records to determine the key dates and timelines for patient care.
- Tracks the progress of patients through key clinical pathways including cancer pathways and cores services such as radiology and pathology. Escalating patients where progress is not satisfactory in accordance with the Cancer Access Policy and standard operating procedures.
- Review data extracts and validate event dates against patient care information held electronically and within paper records to determine the correct information to be recorded on Patient Administration & Clinical Systems.
- Utilise Trust systems to collect and monitor information, maintains and updates relevant systems and databases as required.
- Provide waiting list and patient tracking list validation support to enable delivery of operational services including the escalation of patients who are still awaiting clinical care and are not progressing along their pathway in a timely manner.
- Provide support for administrative and clinical pathway management processes including providing patient-level information to PTL meeting.
- Ensure data correction is undertaken to ensure accurate patient data is held on Patient Administration & Clinical systems for reporting and other purposes.
- Assist with the maintenance of accurate and complete audit logs of validation and data correction work carried out.
- Liaise with clinicians, nursing staff and other staff as appropriate in order to achieve collection of accurate data for validation and correction purposes.
- Support Trust and departmental processes for the review and management of data quality issues related to performance and patient pathway activity.
Job description
Job responsibilities
- Review and interpret patient encounters and pathway using multiple clinical systems and patient records to determine the key dates and timelines for patient care.
- Tracks the progress of patients through key clinical pathways including cancer pathways and cores services such as radiology and pathology. Escalating patients where progress is not satisfactory in accordance with the Cancer Access Policy and standard operating procedures.
- Review data extracts and validate event dates against patient care information held electronically and within paper records to determine the correct information to be recorded on Patient Administration & Clinical Systems.
- Utilise Trust systems to collect and monitor information, maintains and updates relevant systems and databases as required.
- Provide waiting list and patient tracking list validation support to enable delivery of operational services including the escalation of patients who are still awaiting clinical care and are not progressing along their pathway in a timely manner.
- Provide support for administrative and clinical pathway management processes including providing patient-level information to PTL meeting.
- Ensure data correction is undertaken to ensure accurate patient data is held on Patient Administration & Clinical systems for reporting and other purposes.
- Assist with the maintenance of accurate and complete audit logs of validation and data correction work carried out.
- Liaise with clinicians, nursing staff and other staff as appropriate in order to achieve collection of accurate data for validation and correction purposes.
- Support Trust and departmental processes for the review and management of data quality issues related to performance and patient pathway activity.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent including English and Mathematics.
- NVQ level 3 in admin and/or Microsoft packages at OCR 3 or equivalent relevant experience
- Relevant practical experience of a full range of administrative procedures and software (PAS, CRIS, EPR)
Experience & Knowledge
Essential
- Provide and receive complex information, using negotiating/persuasive skills
- Experience dealing with situations requiring exchange of sensitive/confidential informatio
- Experience implementing policies or change in practice
- Experience in input and retrieval of information on hospital systems
- Meeting deadlines in a busy environment
Skills
Essential
- Knowledge of Trust Patient Access Policy and National Guidance relating to RTT
- Knowledge of Data Protection Act
- Understanding of importance and meaning of NHS performance targets
Knowledge
Essential
- Understanding of confidentiality, Data Protection and Caldicott principles.
Desirable
- Knowledge of NHS waiting time data requirements, pathway management including elective, cancer and specialist pathways.
- Specialist knowledge of waiting times principles, rules and pathway measurement.
- Understanding of waiting list and patient tracking list validation and management processes.
Values & Behaviours
Essential
- Able to work with guidance, rather than supervision. Planning own work and that of others.
- Ability to work in unpredictable environment, with changing priorities
- Requires ability to regularly apply concentration to detailed pieces of work using computer package
Other
Essential
- Keen to develop personal skills.
- Good work attendance.
- Flexibility & motivation.
- Able to change duties at short notice.
- Occupational Health cleared to perform the duties of the role.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent including English and Mathematics.
- NVQ level 3 in admin and/or Microsoft packages at OCR 3 or equivalent relevant experience
- Relevant practical experience of a full range of administrative procedures and software (PAS, CRIS, EPR)
Experience & Knowledge
Essential
- Provide and receive complex information, using negotiating/persuasive skills
- Experience dealing with situations requiring exchange of sensitive/confidential informatio
- Experience implementing policies or change in practice
- Experience in input and retrieval of information on hospital systems
- Meeting deadlines in a busy environment
Skills
Essential
- Knowledge of Trust Patient Access Policy and National Guidance relating to RTT
- Knowledge of Data Protection Act
- Understanding of importance and meaning of NHS performance targets
Knowledge
Essential
- Understanding of confidentiality, Data Protection and Caldicott principles.
Desirable
- Knowledge of NHS waiting time data requirements, pathway management including elective, cancer and specialist pathways.
- Specialist knowledge of waiting times principles, rules and pathway measurement.
- Understanding of waiting list and patient tracking list validation and management processes.
Values & Behaviours
Essential
- Able to work with guidance, rather than supervision. Planning own work and that of others.
- Ability to work in unpredictable environment, with changing priorities
- Requires ability to regularly apply concentration to detailed pieces of work using computer package
Other
Essential
- Keen to develop personal skills.
- Good work attendance.
- Flexibility & motivation.
- Able to change duties at short notice.
- Occupational Health cleared to perform the duties of the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
