Senior PACS/RIS Administrator

Liverpool Women's NHS Foundation Trust

Information:

This job is now closed

Job summary

This key role within the PACS team provides a high quality, comprehensive and efficient administration support service to all imaging system users. The post holder will utilise excellent time management, organisational and communication skills and an adaptable, flexible approach to produce work of a high standard focusing on being the first point of contact for all PACS/RIS queries received by telephone and email from across the Trust.

This is a busy, high paced role and the post holder will be calm and able to work well under pressure. The PACS Team currently comprises of the PACS Manager and a Senior PACS/RIS Administrator. This small team work well together and frequently support each other during periods of increased workload.

It is important for the post holder to have previous experience and be confident using the Microsoft Word, Excel and Outlook and have previously worked on bespoke IT systems. Full training will be given on the PACS/RIS and EPR systems but previous experience using these systems would be beneficial.

  • Monitoring and dealing with all PACS queries received by phone and email
  • Extracting data from the PACS/RIS systems to Radiology data management
  • Day-to-day administration of the CRIS and PACS systems
  • Basic statistical analyses
  • End user training and support

Main duties of the job

To promote and maintain high standards of data held on the RIS and PACS systems and effect change to working practices within Imaging.

To interrogate the RIS and PACS systems to provide statistical information for use in: departmental audits, financial returns, Trust activity information and HSCIC returns.

To act as the escalation contact for enquiries about the RIS and PACS systems (both internally and externally), using expert knowledge of the systems

To test new RIS and PACS releases before upgrades to the live systems and to work with IT system managers to test interfaces into RIS and PACS after system updates.

About us

Liverpool Women's NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,500 babies, carry out over 49,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly & preterm new-borns, perform around 1,000 IVF cycles and have over 4,000 genetic appointments taking place. We believe that this along with a strong dedication to research & innovation makes us the specialist health provider of choice in Europe for women, babies and families.

We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill & compassion.

The Trust is constantly innovating and evolving its services to provide the most cutting edge and modern care possible. As well as developing services on our current site we have long-term aspirations for the future. We have recently launched a number of new strategies which provide a detailed long-term plan for our services.

Check out why Liverpool Women's NHS Foundation Trust is a great place to work using the links below:

Video: https://vimeo.com/556197652

Online brochure: https://www.liverpoolwomens.nhs.uk/media/4121/recruitment-pack-great-place-to-work-16pp-v4-final.pdf

Date posted

14 July 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

159-LWH-165-23

Job locations

Liverpool Womens Hospital

Crown Street

Liverpool

L8 7SS


Job description

Job responsibilities

Core Duties

1.1 To take a lead for the day-to-day organisation and maintenance of the RIS and PACS systems and their data, running statistical reports daily to highlight any problems and communicate the results to the relevant parties.

1.2 To problem solve issues ranging from incorrect image store by Radiographers to multiple equipment or system failure by analysing multiple pieces of non-concurring information.

1.3 To develop and maintain excellent communication with all parties involved with RIS and PACS, including end users, IM&T and equipment suppliers, acting as liaison between them when necessary.

1.4 Monitor PACS equipment performance (including specialised Imaging reporting workstations) and provide first line system support.

1.5 Develop access strategies to ensure that images are always available, wherever and whenever they are required.

1.6 Assist the RIS/PACS Management in ensuring that the Trust can maximise the benefits that the systems bring to patient care and to develop strategies to monitor and improve data quality input.

1.7 The Post holder will be a source of expert knowledge in the transfer of data (both images and reports) between the Liverpool Womens Hospital NHS Trust and all other organisations.

1.8 To develop and implement several departmental changes concurrently, where information and workflows may conflict, showing flexibility where necessary.

1.9 To test new system releases and configure to Trust needs.

1.10 Deal with requests for statistical/analytical data and develop stats to interrogate the RIS system. E.g. Activity figures for Finance, Departmental Audits; advising the end user how to interpret the results.

1.11 To validate Radiology data to ensure the output of stats run from RIS system are accurate, using extensive knowledge of Departmental working practices and procedures to ensure data integrity.

Procedural Duties

2.1 Authorise System Request for Change (RFC)

2.2 To assist in co-ordinating upgrades to the system, whilst minimising service disruption and undertake appropriate communication with providers and users.

2.3 Assist in the development and maintenance of a mechanism for recording equipment faults.

2.4 Assist in the development and maintenance of disaster recovery plans and contingency plans in case of equipment failure

2.5 To identify and investigate problems and queries relating to data and information processing and management and to take appropriate remedial actions in response.

2.6 To monitor, measure and report on system issues to the RIS/PACS Management.

2.7 Perform verification of studies that are broken during automatic RIS validation and correct faults with archived data created by other system users.

2.8 Liaise with other hospitals to ensure that the best practice techniques developed elsewhere can be utilised at this Trust.

People

3.1 To take a lead role in the training of staff on a variety of different systems, including RIS, PACS, OSIRIX and IEP (Image Exchange Portal).

3.2 Train Imaging staff to become key operators of the system, enabling the cascade training of existing staff and the induction training of new staff.

3.3 Cascade information relating to hardware and software developments to such staff groups as may be necessary.

3.4 Produce and maintain training manuals and instructional material to assist all staff with the use of digital imaging equipment / software.

Information

4.1 Maintain awareness of self and others on the medico-legal issues associated with the storage and access of patient data on the computer systems.

4.2 Ensure that data and information are stored securely and that transmitted data and information complies with local and national policies and regulations.

4.3 Accurately record data on the Imaging computer systems including the RIS, HIS and PACS

4.4 Maintain an accurate log of RIS and PACS assets showing their current performance status and system information (IP address, location, reference number etc)

Resources

5.1 Oversee the relevant equipment Quality Assurance programme, to optimise equipment performance.

5.2 Be aware of the need for financial control and make efficient use of resources.

Education, Training & Development

6.1 Undertake training on the use and operation of the PACS and RIS Systems, to Administrator level.

6.2 Act as a personal and professional role model.

6.3 Acknowledge and address areas of knowledge or skill deficiency.

6.4 Participate as core trainer for IT skills according to own knowledge, skills base and opportunity.

6.5 The post holder has a responsibility to keep abreast of the latest changes taking place in the PACS/RIS IT systems.

Job description

Job responsibilities

Core Duties

1.1 To take a lead for the day-to-day organisation and maintenance of the RIS and PACS systems and their data, running statistical reports daily to highlight any problems and communicate the results to the relevant parties.

1.2 To problem solve issues ranging from incorrect image store by Radiographers to multiple equipment or system failure by analysing multiple pieces of non-concurring information.

1.3 To develop and maintain excellent communication with all parties involved with RIS and PACS, including end users, IM&T and equipment suppliers, acting as liaison between them when necessary.

1.4 Monitor PACS equipment performance (including specialised Imaging reporting workstations) and provide first line system support.

1.5 Develop access strategies to ensure that images are always available, wherever and whenever they are required.

1.6 Assist the RIS/PACS Management in ensuring that the Trust can maximise the benefits that the systems bring to patient care and to develop strategies to monitor and improve data quality input.

1.7 The Post holder will be a source of expert knowledge in the transfer of data (both images and reports) between the Liverpool Womens Hospital NHS Trust and all other organisations.

1.8 To develop and implement several departmental changes concurrently, where information and workflows may conflict, showing flexibility where necessary.

1.9 To test new system releases and configure to Trust needs.

1.10 Deal with requests for statistical/analytical data and develop stats to interrogate the RIS system. E.g. Activity figures for Finance, Departmental Audits; advising the end user how to interpret the results.

1.11 To validate Radiology data to ensure the output of stats run from RIS system are accurate, using extensive knowledge of Departmental working practices and procedures to ensure data integrity.

Procedural Duties

2.1 Authorise System Request for Change (RFC)

2.2 To assist in co-ordinating upgrades to the system, whilst minimising service disruption and undertake appropriate communication with providers and users.

2.3 Assist in the development and maintenance of a mechanism for recording equipment faults.

2.4 Assist in the development and maintenance of disaster recovery plans and contingency plans in case of equipment failure

2.5 To identify and investigate problems and queries relating to data and information processing and management and to take appropriate remedial actions in response.

2.6 To monitor, measure and report on system issues to the RIS/PACS Management.

2.7 Perform verification of studies that are broken during automatic RIS validation and correct faults with archived data created by other system users.

2.8 Liaise with other hospitals to ensure that the best practice techniques developed elsewhere can be utilised at this Trust.

People

3.1 To take a lead role in the training of staff on a variety of different systems, including RIS, PACS, OSIRIX and IEP (Image Exchange Portal).

3.2 Train Imaging staff to become key operators of the system, enabling the cascade training of existing staff and the induction training of new staff.

3.3 Cascade information relating to hardware and software developments to such staff groups as may be necessary.

3.4 Produce and maintain training manuals and instructional material to assist all staff with the use of digital imaging equipment / software.

Information

4.1 Maintain awareness of self and others on the medico-legal issues associated with the storage and access of patient data on the computer systems.

4.2 Ensure that data and information are stored securely and that transmitted data and information complies with local and national policies and regulations.

4.3 Accurately record data on the Imaging computer systems including the RIS, HIS and PACS

4.4 Maintain an accurate log of RIS and PACS assets showing their current performance status and system information (IP address, location, reference number etc)

Resources

5.1 Oversee the relevant equipment Quality Assurance programme, to optimise equipment performance.

5.2 Be aware of the need for financial control and make efficient use of resources.

Education, Training & Development

6.1 Undertake training on the use and operation of the PACS and RIS Systems, to Administrator level.

6.2 Act as a personal and professional role model.

6.3 Acknowledge and address areas of knowledge or skill deficiency.

6.4 Participate as core trainer for IT skills according to own knowledge, skills base and opportunity.

6.5 The post holder has a responsibility to keep abreast of the latest changes taking place in the PACS/RIS IT systems.

Person Specification

Qualifications

Essential

  • Educated to degree level in computing/information systems or equivalent experience of RIS and PACS systems or working towards equivalent qualifications

Desirable

  • Leadership Course

Knowledge

Essential

  • Knowledge of IT network infrastructure and computer hardware
  • IT Literate: ECDL or equivalent knowledge and experience with excellent knowledge of MS Office programs
  • Good understanding of hospital RIS, PAS, Order Comms and PACS
  • Understanding of DICOM and HL7, in order to manage system integrations.
  • Knowledge of relevant legislation to include data protection and radiation protection regulations

Experience

Essential

  • Extensive use of IT Systems
  • Widespread Knowledge of Information Systems including PAS, RIS and PACS
  • Involvement in the Training of Staff
  • Understanding of Radiology/Imaging terminology
  • Recent experience in presenting or training either individuals or large groups.

Personal Attributes

Essential

  • Good communicator - the ability to interact well with a multidisciplinary Team
  • Good organisation and general administrative skills

Desirable

  • Leadership skills

Special Requirements

Essential

  • Post may require ability to travel between all service sites.
Person Specification

Qualifications

Essential

  • Educated to degree level in computing/information systems or equivalent experience of RIS and PACS systems or working towards equivalent qualifications

Desirable

  • Leadership Course

Knowledge

Essential

  • Knowledge of IT network infrastructure and computer hardware
  • IT Literate: ECDL or equivalent knowledge and experience with excellent knowledge of MS Office programs
  • Good understanding of hospital RIS, PAS, Order Comms and PACS
  • Understanding of DICOM and HL7, in order to manage system integrations.
  • Knowledge of relevant legislation to include data protection and radiation protection regulations

Experience

Essential

  • Extensive use of IT Systems
  • Widespread Knowledge of Information Systems including PAS, RIS and PACS
  • Involvement in the Training of Staff
  • Understanding of Radiology/Imaging terminology
  • Recent experience in presenting or training either individuals or large groups.

Personal Attributes

Essential

  • Good communicator - the ability to interact well with a multidisciplinary Team
  • Good organisation and general administrative skills

Desirable

  • Leadership skills

Special Requirements

Essential

  • Post may require ability to travel between all service sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool Women's NHS Foundation Trust

Address

Liverpool Womens Hospital

Crown Street

Liverpool

L8 7SS


Employer's website

https://www.liverpoolwomens.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool Women's NHS Foundation Trust

Address

Liverpool Womens Hospital

Crown Street

Liverpool

L8 7SS


Employer's website

https://www.liverpoolwomens.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

PACS Manager

Stephen Chainey

stephen.chainey@lwh.nhs.uk

01517081541

Date posted

14 July 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

159-LWH-165-23

Job locations

Liverpool Womens Hospital

Crown Street

Liverpool

L8 7SS


Supporting documents

Privacy notice

Liverpool Women's NHS Foundation Trust's privacy notice (opens in a new tab)