Accounts Receivable Assistant

Liverpool Women's NHS Foundation Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen to join our Finance team as we are recruiting to the post of Accounts Receivable Assistant, which is an Agenda for Change (AfC) band 2 position, on a permanent contract.

Main duties of the job

    • Ensure invoices and credit notes are raised promptly and in accordance with Trust policy and procedures
    • Assist the Accounts Receivable Clerk in the participation with the NHS Agreement of Balances exercise with all other NHS bodies,
    • Ensure patient information in support of invoices raised is handled in accordance with Trust Information Governance protocols
    • Respond to customer queries promptly and efficiently and in accordance with
    • Monitor the Accounts Receivable mail account and ensure a prompt response to the customer
    • Chase up queries to ensure resolution seeking assistant from the Accounts Receivable Clerk if required
    • Assist the Accounts Receivable Clerk with the monthly statement, dunning letter run and debt collections.
    • Assist the Finance Team with debtor information requests
    • Deal with incoming calls to the Accounts Receivable department and ensure queries are dealt with appropriately
    • Enter new supplier bank account details in a timely manner and in accordance with Trust policy and procedures

About us

Liverpool Women's NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,000 babies, carry out over 10,000 gynaecological procedures, care for over 1,000 poorly & preterm newborns, and perform around 1,000 IVF cycles. We believe that this along with a strong dedication to research & innovation makes usthe specialist health provider of choice in Europe for women, babies and families.

We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill & compassion.

The Trust is constantly innovating and evolving its services to provide the most cutting edge and modern care possible. As well as developing services on our current site we have long-term aspirations for the future. We have recently launched a number of new strategies which provide a detailed long-term plan for our services. https://vimeo.com/556197652

Date posted

22 July 2022

Pay scheme

Agenda for change

Band

Band 2

Salary

£18,870 to £19,918 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

159-LWH-263-22

Job locations

Crown Street

Crown Street

Liverpool

L8 7SS


Job description

Job responsibilities

    • Ensure invoices are raised promptly and in accordance with Trust policy and procedures
    • Ensure credit notes are raised promptly, where required, following approval by the Financial Controller
    • Ensure timely raising of invoices to facilitate prompt payment from the customer
    • Ensuring invoices are correctly coded and VAT treated appropriately
    • Assist the Accounts Receivable Clerk in the participation with the NHS Agreement of Balances exercise with all other NHS bodies,
    • Ensure patient information in support of invoices raised is handled in accordance with Trust Information Governance protocols
    • Respond to customer queries promptly and efficiently and in accordance with

    Trust policy and procedures

    • Ensure Shared Business Service invoices are entered into the Tradeshift portal on the day that they are raised
    • Contribute to the continuous improvement of the Accounts Receivable function by making recommendations to the Accounts Receivable Clerk
    • Monitor the Accounts Receivable mail account and ensure a prompt response to the customer
    • Chase up queries to ensure resolution seeking assistant from the Accounts Receivable Clerk if required
    • Assist the Accounts Receivable Clerk with the monthly statement and dunning letter run
    • Assist the Finance Team with debtor information requests
    • Deal with incoming calls to the Accounts Receivable department and ensure queries are dealt with appropriately
    • Deal directly with patients to obtain payment for private procedures
    • Enter new supplier bank account details in a timely manner and in accordance with Trust policy and procedures

Job description

Job responsibilities

    • Ensure invoices are raised promptly and in accordance with Trust policy and procedures
    • Ensure credit notes are raised promptly, where required, following approval by the Financial Controller
    • Ensure timely raising of invoices to facilitate prompt payment from the customer
    • Ensuring invoices are correctly coded and VAT treated appropriately
    • Assist the Accounts Receivable Clerk in the participation with the NHS Agreement of Balances exercise with all other NHS bodies,
    • Ensure patient information in support of invoices raised is handled in accordance with Trust Information Governance protocols
    • Respond to customer queries promptly and efficiently and in accordance with

    Trust policy and procedures

    • Ensure Shared Business Service invoices are entered into the Tradeshift portal on the day that they are raised
    • Contribute to the continuous improvement of the Accounts Receivable function by making recommendations to the Accounts Receivable Clerk
    • Monitor the Accounts Receivable mail account and ensure a prompt response to the customer
    • Chase up queries to ensure resolution seeking assistant from the Accounts Receivable Clerk if required
    • Assist the Accounts Receivable Clerk with the monthly statement and dunning letter run
    • Assist the Finance Team with debtor information requests
    • Deal with incoming calls to the Accounts Receivable department and ensure queries are dealt with appropriately
    • Deal directly with patients to obtain payment for private procedures
    • Enter new supplier bank account details in a timely manner and in accordance with Trust policy and procedures

Person Specification

Qualifications & Learning

Essential

  • Educated to GCSE level or equivalent, including English & Maths

Desirable

  • Actively Studying towards AAT qualification

Experience

Essential

  • Finance Department experience gained in a financial control environment

Desirable

  • Experience of working with the Oracle Financials system

Personal Attributes

Essential

  • Effectively communicates, in person and via telephone and written media.
  • Work co-operatively with other members of the team.
  • Able to handle potentially difficult situations requiring compassion and diplomacy with patients directly
  • Perseverance when dealing with situations requiring persistence to achieve desired outcome
  • Willingness to support other team The best people, giving the safest care, providing outstanding experiences members in the execution of their duties.

Skills, Knowledge & Aptitudes

Essential

  • Able to manage workloads to ensure delivery of multiple deadlines to high level of accuracy
  • Ability to utilise computerised AR systems to raise invoices and interrogate information to answer queries.
  • Able to process large volumes of data quickly and accurately Understanding of accounting principles in relation to AR transactions and credit control
  • Understanding the need for financial controls and identifying appropriate levels of control
  • Understanding of VAT within NHS as it relates to AR

Interview

Essential

  • Effectively communicates, in person and via telephone and written media.

Interview

Essential

  • Able to handle potentially difficult situations
Person Specification

Qualifications & Learning

Essential

  • Educated to GCSE level or equivalent, including English & Maths

Desirable

  • Actively Studying towards AAT qualification

Experience

Essential

  • Finance Department experience gained in a financial control environment

Desirable

  • Experience of working with the Oracle Financials system

Personal Attributes

Essential

  • Effectively communicates, in person and via telephone and written media.
  • Work co-operatively with other members of the team.
  • Able to handle potentially difficult situations requiring compassion and diplomacy with patients directly
  • Perseverance when dealing with situations requiring persistence to achieve desired outcome
  • Willingness to support other team The best people, giving the safest care, providing outstanding experiences members in the execution of their duties.

Skills, Knowledge & Aptitudes

Essential

  • Able to manage workloads to ensure delivery of multiple deadlines to high level of accuracy
  • Ability to utilise computerised AR systems to raise invoices and interrogate information to answer queries.
  • Able to process large volumes of data quickly and accurately Understanding of accounting principles in relation to AR transactions and credit control
  • Understanding the need for financial controls and identifying appropriate levels of control
  • Understanding of VAT within NHS as it relates to AR

Interview

Essential

  • Effectively communicates, in person and via telephone and written media.

Interview

Essential

  • Able to handle potentially difficult situations

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool Women's NHS Foundation Trust

Address

Crown Street

Crown Street

Liverpool

L8 7SS


Employer's website

https://www.liverpoolwomens.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool Women's NHS Foundation Trust

Address

Crown Street

Crown Street

Liverpool

L8 7SS


Employer's website

https://www.liverpoolwomens.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Financial Transactions Manager

Samantha Wright

Samantha.wright@lwh.nhs.uk

01517024050

Date posted

22 July 2022

Pay scheme

Agenda for change

Band

Band 2

Salary

£18,870 to £19,918 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

159-LWH-263-22

Job locations

Crown Street

Crown Street

Liverpool

L8 7SS


Supporting documents

Privacy notice

Liverpool Women's NHS Foundation Trust's privacy notice (opens in a new tab)