Macmillan Welfare Benefits Advisor

Job summary

Due to UKVI guidelines, this role is not eligible for a Skilled Worker visa. Further information can be accessed here -https://www.gov.uk/skilled-worker-visa

An exciting opportunity has arisen for an enthusiastic individual to join Clatterbridge Cancer Centre NHS Foundation Trust as a Welfare Benefits Advisor.

At the Clatterbridge Cancer Centre we are passionate about developing our services across all our sites, ensuring that we have a sustainable workforce for the future and are proud to have been rated by the CQC as Good overall in 2019, with Outstanding for Caring.

The successful post holder will possess a deep understanding of the benefits system and be able to deliver specialist welfare rights advice and casework to a very high standard.

The post holder will have the confidence and initiative to work independently in a hospital setting. They must be calm and competent under pressure, able to manage a large caseload. The post holder will interact daily with people (and their families) living with cancer, many of whom will only recently been diagnosed.

The Clatterbridge Cancer Centre is keen to welcome applicants from all diverse backgrounds with the skills and motivation to join a busy, developing and energetic team.

This opportunity is a full time post of 37.5 hours per week for a fixed term period of nine months or until 31st March 2026, whichever is earlier - Short term funding.

Main duties of the job

The Welfare Benefits Advisor will work as part of a team which provides comprehensive advice and support to people affected by cancer as well health and social care professionals. The post holder will be responsible for providing support, advice and information to help people affected by cancer to maximise income, manage debt and build financial management skills. The post holder will undertake complex case work with clients to assess entitlement to welfare benefits as well as other sources of financial help which may be available to them. The post holder will support clients to challenge benefit decisions and to support clients in preparation for tribunals as appropriate.

The Macmillan Welfare Benefits Advisor will provide information and support within the boundaries defined for the role, managing complex needs and referring and signposting patients to appropriate support, including The Information and Support Services Manager, PALs officer, Head of Patient Experience and Inclusion and other appropriate health and social care professionals.

The post holder will deputise for the Lead Macmillan Welfare Benefits advisor as required, and support the provision of a high quality service and service user experience across all three Clatterbridge Cancer Centre sites.

About us

The Clatterbridge Cancer Centre is one of three specialist cancer centres in England. With 1,800 specialist staff and three sites, we are one of the largest NHS providers of non-surgical cancer treatment. The Trust has a unique multi-site care model serving the 2.4 million population across Cheshire and Merseyside and is consistently rated by patients as one of the best performing hospitals.

Our vision is to not only maintain this level of commitment to excellence but to work with our academic and healthcare partners across the region to ensure care, treatment and patient outcomes continuously improve in the future. We are very proud of all our expert and loyal staff and we welcome people who share the collective aim of delivering excellence in everything that we do.

Our values represent who we are and what we believe in. They define how we act to deliver the best possible care for our patients and shape The Clatterbridge Cancer Centre as a great place to work.

We are -

Kind

Empowered

Responsible

Inclusive