Job summary
Matron - Network Services Division
Are you an experienced cancer nurse looking for your next career move or already working in a similar capacity and looking for a new challenge?
Due to the promotion of the current post holder, an exciting opportunity has arisen for an enthusiastic and motivated individual to join our Nursing Leadership team as the Matron for the Network Service Division at The Clatterbridge Cancer Centre, NHS Foundation Trust, Liverpool.
The role of the Matron is fundamental to ensuring patients receive safe, high quality care, and a positive patient experience which is responsive to the needs of our patients, families and their carers.
Therefore we are seeking a senior nurse who has strong leadership skills to play a key role in being responsible for and further developing our services across the Networked Service Division, with a permanent base location based at Clatterbridge Wirral.
Working closely with the Matron, the General Manager and the Divisional Nurse Director for Networked services, the post holder will be an individual who is a self-starter and able to support, engage, inspire and develop their teams to enable them to provide the highest quality of care to patients and their colleagues
The post holder will also require the knowledge, skill, and attention to detail to continue to deliver real improvements in quality; working closely with the divisional team to ensure patient care is delivered safely across the out patient departments.
Main duties of the job
The post holder will:Act as a positive role model through the provision of effective professional leadership anddemonstration of competent, accountable clinical practice.Ensure that the environment meets appropriate standards for health care delivery, anddelivers best practice in infection control.Provide day-to-day visible, accessible and authoritative leadership in clinical areas.Ensure the delivery of patient care is of the highest standard and those patients and theirfamilies are treated with dignity and respect.Actively support the Division in the provision of high quality, modern, dynamic and patientcentred services.Provide support to patients and their relatives/carers.
Be responsible for optimising patient flow and access through their areas of responsibilitythrough strategies to prevent delays and optimise utilisation.To support the Division in the delivery of key performance targetsWill support the General Manager with the clinical management of the Division.
About us
The Clatterbridge Cancer Centre NHS Foundation Trust is one of the UK's leading providers of non-surgical cancer treatment, caring for a population of 2.4 million people across Cheshire & Merseyside, North Wales, the Isle of Man and parts of Lancashire.
Our flagship specialist cancer hospital opening in central Liverpool in June 2020, supported by our hospital on the Clatterbridge Health Park in Wirral providing outpatient cancer treatment and supportive care and our radiotherapy treatment centre on the Aintree Hospital site.Together, working across three sites and operating specialist chemotherapy clinics in four of Merseyside's district hospitals, we are able to deliver a comprehensive range of inpatient care, advanced radiotherapy, chemotherapy and other systemic anti-cancer therapies including gene therapies and immunotherapies. We also deliver a pioneering Treatment at Home and Work service; are the only facility in the UK providing low-energy proton beam therapy to treat rare eye cancers and host the region's Teenage and Young Adult Unit, (supported by the Teenage Cancer Trust).
Working with leading experts from The University of Liverpool and the Cancer Research UK Liverpool Cancer Trials Unit we strive to stay at the forefront of novel treatments and techniques to deliver more effective and personalised treatments than ever before.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIESClinical To ensure that the highest standards of clinical care are provided and monitoredwithin their areasProvision of professional leadership, motivation and supervision to ensure high standards of patient care.Act as a credible role model for the Division that will involve a clinical commitment.Daily visibility and contact with areas within sphere of responsibility and undertake as a minimum a weekly ward walk around with all unit coordinatorsTo ensure professional nursing advice is provided to the specialty and Divisional team, using the expertise of nurse specialists and nurse consultants where appropriate.To support all grades of staff in resolving clinical issues whilst ensuring that the fundamentals of care are right.Facilitate and support clinical leads /ward manager to develop effective working relationships with the multidisciplinary team to enhance the care and management of patients.Ensure all investigations into complaints/litigation/adverse events are completed competently and within agreed time-scales.Implementing necessary changes to models of care to meet local, national and speciality audit recommendations, as agreed with the Divisional management Team.
Patient Quality/Safety To ensure measures are in place to promote a safe environment for patients, visitors and staffTo ensure that lessons learnt and changes to clinical practice from RCAs Trust wide are communicated throughout the Business Unit and Division and acted upon.To ensure the implementation of national, local and Trust standards of best practice and quality and monitor performance against these that informs the corporate performance review programme.Implement strategies to ensure clinical care within the Business Unit complies where appropriate with national standards for care and national service frameworks.Ensure all Unit coordinators /ward managers participate in and progress monthly nursing indicator audits, ensuring that action plans are implemented within agreed time frames.Ensure that all business units/wards have systems in place to identify report and manage risk which involves taking action and monitoring work areas in accordance with Health and Safety legislation and guidance from the National Patient Safety Agency.Undertake Clinical Risk Assessments as appropriate and as discussed with the General Manager/Divisional Nurse Director and Divisional Director.To ensure systems are in place for assessing and prioritising the purchasing of medical devices and ensuring staff are appropriately trained in their use. Work with the Division management team in the procurement, implementation and decontamination of medicalequipment.
Ensure systems are in place for training and recording competency in the use of new devices.To ensure that there are high standards of documentation and care planning in all areas of practice. Ensuring there are regular reviews of all documentation, and focused action plans are produced when areas of concern are identified.Lead and co-ordinate the staffing response to a biological or chemical incident.Lead and Co-ordinate the staffing response to a major incident.Develop links with other wards/departments including surgical division ward managers, pre op assessment units developing practice to avoid cancellations and to facilitate a qualityexperience for patients.Oversee trials of new equipment and ensure appropriate legislation and safety measures are adhered to. Patient Experience To ensure that there are systems in place to capture and act upon information related to the patient experiencePromote patient centred service delivery by providing visible and accessible senior professional presence to which staff, patients and their families can turn to for assistance.Maintaining effective channels to obtain views and concerns of service users and to take action as appropriate where in use produce weekly reportsEnsuring that the patient experience remains the focal point for service improvement within the Division.Establish effective relationships with PALS and the complaints team encouraging the staff in the proactive resolution of concerns. Ensure that actions arising from patient feedback are progressed.
Infection Prevention To ensure that all staff are aware of and implement best practiceThe Matron will:Ensure the clinical environment is clean, take an active role in quality and service standards for cleanliness and will be able to challenge in house provision of cleanliness services making recommendations for change. Where cleanliness services do not meet expectations the Matron will ensure that this is escalated to the Hotel Services Manager for action to be taken.Robust systems for follow up and assurance will be in place and monitored.Provide leadership and be a role model for all staff in prevention and control of infection, undertaking audits and ensuring high standards are maintained at all times. Saving lives will be embedded in all clinical areas.Ensuring the highest standards of infection prevention are maintained through a continuous cycle of audit and service improvement.
To oversee standards of cleanliness in all areas utilised by the Division, contributing to all internal and other external inspections as requiredTo work in partnership with the Infection Control Team and inpatient nurse leads to ensure that there are effective systems and processes in place for the prevention and control of infection.Will ensure there is full participation in the clinical areas in all aspects of reducing Hospital Acquired Infection.Root cause Analysis will be undertaken for all MRSA Bacteraemia and Clostridium difficile cases. These will be presented at the Division meeting and clinical governance meetings.
Management - Manage all resources, including staff in a way that maximises the benefits topatients. This will include:Effective deployment of staff on each site of the individual units including co-ordination of the rotation of all staff within the Divisions and at times of extreme circumstance across sites.Maintenance of Nursing Establishments and implementation of changesTo contribute to budget setting and business planning decisions of the Division ensuring that nursing budgets are effectively managed contributing to the achievement of financial balancein the division.To contribute effectively to service developments both within the Division and at strategic level if required ensuring that current and planned services are properly co-ordinated.To lead in the development of workforce strategy and plans by regularly undertaking skill mix reviews of unit/ward establishments to ensure that the nursing resource is maximised to besteffect.Implementation and use of data derived from electronic rostering tool.Advise on the day to day allocation of nursing/ AHP resources throughout the Division and in collaboration with other Matrons & Quality Leads to ensure a Trust wide and effective service.Ensure that there are effective systems and processes in place for the management of sickness and absence and bank and agency utilisation in all areas of responsibility.Ensure there is effective and appropriate utilisation of HR staff management policies and maintain and achieve approach to recruitment and retention.To oversee standards of catering in ward/ Clinical areas and to make recommendations to catering department/ward managers to ensure that the nutritional needs of patients are met.To ensure that protected meal times are implemented and effective in all areas of responsibility.To ensure that there are effective systems to support the management and development of all staff within budgets available.To contribute to the strategic direction of the Trust through membership of corporate meetings, taking the lead as directed.To effectively performance manage the unit coordinators/ward managers, preparing accurate and timely reports for the divisional management team.To manage the creation of extra capacity as required and provide professional leadership to these areas. This will include compliance with:o Health and Safety Regulationso All policies and procedures approved by the Trusto Trust Standing Financial Instructionso Data Protection Acto Work within the limitations of the role
Professional codes of conduct including the NHS Managers Code of Conduct (where these apply)o All policies and procedures related to infection prevention and control as relevant to their postTo cover for the Business Unit Manager/Divisional Nurse Director as required.To provide support to other Matrons/ Quality lead professionals across the division.Support senior staff and clinical teams in maximising flow of patients through units to meet elective and emergency demand, utilising leadership and expert clinical skills
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIESClinical To ensure that the highest standards of clinical care are provided and monitoredwithin their areasProvision of professional leadership, motivation and supervision to ensure high standards of patient care.Act as a credible role model for the Division that will involve a clinical commitment.Daily visibility and contact with areas within sphere of responsibility and undertake as a minimum a weekly ward walk around with all unit coordinatorsTo ensure professional nursing advice is provided to the specialty and Divisional team, using the expertise of nurse specialists and nurse consultants where appropriate.To support all grades of staff in resolving clinical issues whilst ensuring that the fundamentals of care are right.Facilitate and support clinical leads /ward manager to develop effective working relationships with the multidisciplinary team to enhance the care and management of patients.Ensure all investigations into complaints/litigation/adverse events are completed competently and within agreed time-scales.Implementing necessary changes to models of care to meet local, national and speciality audit recommendations, as agreed with the Divisional management Team.
Patient Quality/Safety To ensure measures are in place to promote a safe environment for patients, visitors and staffTo ensure that lessons learnt and changes to clinical practice from RCAs Trust wide are communicated throughout the Business Unit and Division and acted upon.To ensure the implementation of national, local and Trust standards of best practice and quality and monitor performance against these that informs the corporate performance review programme.Implement strategies to ensure clinical care within the Business Unit complies where appropriate with national standards for care and national service frameworks.Ensure all Unit coordinators /ward managers participate in and progress monthly nursing indicator audits, ensuring that action plans are implemented within agreed time frames.Ensure that all business units/wards have systems in place to identify report and manage risk which involves taking action and monitoring work areas in accordance with Health and Safety legislation and guidance from the National Patient Safety Agency.Undertake Clinical Risk Assessments as appropriate and as discussed with the General Manager/Divisional Nurse Director and Divisional Director.To ensure systems are in place for assessing and prioritising the purchasing of medical devices and ensuring staff are appropriately trained in their use. Work with the Division management team in the procurement, implementation and decontamination of medicalequipment.
Ensure systems are in place for training and recording competency in the use of new devices.To ensure that there are high standards of documentation and care planning in all areas of practice. Ensuring there are regular reviews of all documentation, and focused action plans are produced when areas of concern are identified.Lead and co-ordinate the staffing response to a biological or chemical incident.Lead and Co-ordinate the staffing response to a major incident.Develop links with other wards/departments including surgical division ward managers, pre op assessment units developing practice to avoid cancellations and to facilitate a qualityexperience for patients.Oversee trials of new equipment and ensure appropriate legislation and safety measures are adhered to. Patient Experience To ensure that there are systems in place to capture and act upon information related to the patient experiencePromote patient centred service delivery by providing visible and accessible senior professional presence to which staff, patients and their families can turn to for assistance.Maintaining effective channels to obtain views and concerns of service users and to take action as appropriate where in use produce weekly reportsEnsuring that the patient experience remains the focal point for service improvement within the Division.Establish effective relationships with PALS and the complaints team encouraging the staff in the proactive resolution of concerns. Ensure that actions arising from patient feedback are progressed.
Infection Prevention To ensure that all staff are aware of and implement best practiceThe Matron will:Ensure the clinical environment is clean, take an active role in quality and service standards for cleanliness and will be able to challenge in house provision of cleanliness services making recommendations for change. Where cleanliness services do not meet expectations the Matron will ensure that this is escalated to the Hotel Services Manager for action to be taken.Robust systems for follow up and assurance will be in place and monitored.Provide leadership and be a role model for all staff in prevention and control of infection, undertaking audits and ensuring high standards are maintained at all times. Saving lives will be embedded in all clinical areas.Ensuring the highest standards of infection prevention are maintained through a continuous cycle of audit and service improvement.
To oversee standards of cleanliness in all areas utilised by the Division, contributing to all internal and other external inspections as requiredTo work in partnership with the Infection Control Team and inpatient nurse leads to ensure that there are effective systems and processes in place for the prevention and control of infection.Will ensure there is full participation in the clinical areas in all aspects of reducing Hospital Acquired Infection.Root cause Analysis will be undertaken for all MRSA Bacteraemia and Clostridium difficile cases. These will be presented at the Division meeting and clinical governance meetings.
Management - Manage all resources, including staff in a way that maximises the benefits topatients. This will include:Effective deployment of staff on each site of the individual units including co-ordination of the rotation of all staff within the Divisions and at times of extreme circumstance across sites.Maintenance of Nursing Establishments and implementation of changesTo contribute to budget setting and business planning decisions of the Division ensuring that nursing budgets are effectively managed contributing to the achievement of financial balancein the division.To contribute effectively to service developments both within the Division and at strategic level if required ensuring that current and planned services are properly co-ordinated.To lead in the development of workforce strategy and plans by regularly undertaking skill mix reviews of unit/ward establishments to ensure that the nursing resource is maximised to besteffect.Implementation and use of data derived from electronic rostering tool.Advise on the day to day allocation of nursing/ AHP resources throughout the Division and in collaboration with other Matrons & Quality Leads to ensure a Trust wide and effective service.Ensure that there are effective systems and processes in place for the management of sickness and absence and bank and agency utilisation in all areas of responsibility.Ensure there is effective and appropriate utilisation of HR staff management policies and maintain and achieve approach to recruitment and retention.To oversee standards of catering in ward/ Clinical areas and to make recommendations to catering department/ward managers to ensure that the nutritional needs of patients are met.To ensure that protected meal times are implemented and effective in all areas of responsibility.To ensure that there are effective systems to support the management and development of all staff within budgets available.To contribute to the strategic direction of the Trust through membership of corporate meetings, taking the lead as directed.To effectively performance manage the unit coordinators/ward managers, preparing accurate and timely reports for the divisional management team.To manage the creation of extra capacity as required and provide professional leadership to these areas. This will include compliance with:o Health and Safety Regulationso All policies and procedures approved by the Trusto Trust Standing Financial Instructionso Data Protection Acto Work within the limitations of the role
Professional codes of conduct including the NHS Managers Code of Conduct (where these apply)o All policies and procedures related to infection prevention and control as relevant to their postTo cover for the Business Unit Manager/Divisional Nurse Director as required.To provide support to other Matrons/ Quality lead professionals across the division.Support senior staff and clinical teams in maximising flow of patients through units to meet elective and emergency demand, utilising leadership and expert clinical skills
Person Specification
Qualifications
Essential
- First level nurse - part 1 of NMC register
- Holds a relevant teaching and assessing qualification or Holds a relevant post registration course qualification as appropriate /relevant
- 1 st level degree or Equivalent experience
- Working towards a Masters degree or equivalent experience
- Leadership qualification
Desirable
- Advanced communication course
Knowledge and Expertise
Essential
- Evidence of innovation in practice
- Evidence of ability to manage change effectively
- Clinical credibility within an operating setting if appropriate/relevant
- Evidence of participation in audit & research
- Knowledge and application of current professional issues
Desirable
- Experience writing Business Cases
Experience
Essential
- Ongoing, professional development with documented evidence
- Demonstrable post-registration experience in a leadership position, with significant evidence of clinical practice
- Demonstrable experience as an assessor/mentor
- Experience in management/leadership position
- Management of patient experience
Desirable
- Previous experience in Cancer Services
Person Specification
Qualifications
Essential
- First level nurse - part 1 of NMC register
- Holds a relevant teaching and assessing qualification or Holds a relevant post registration course qualification as appropriate /relevant
- 1 st level degree or Equivalent experience
- Working towards a Masters degree or equivalent experience
- Leadership qualification
Desirable
- Advanced communication course
Knowledge and Expertise
Essential
- Evidence of innovation in practice
- Evidence of ability to manage change effectively
- Clinical credibility within an operating setting if appropriate/relevant
- Evidence of participation in audit & research
- Knowledge and application of current professional issues
Desirable
- Experience writing Business Cases
Experience
Essential
- Ongoing, professional development with documented evidence
- Demonstrable post-registration experience in a leadership position, with significant evidence of clinical practice
- Demonstrable experience as an assessor/mentor
- Experience in management/leadership position
- Management of patient experience
Desirable
- Previous experience in Cancer Services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
