Clinical Services Manager

Job description

Job responsibilities

1. The primary role of The Clatterbridge Private CSM is to assist the Manager in the effective and efficient running of the clinic/s and act as the Clinical Lead for nursing
2. The CSM will bridge the professional and clinical boundaries between nursing and running a private health care provision.
3. Provides professional leadership and line management responsibility for all staff within the unit
4. Ensure care is provided in environments that promote patient and staff wellbeing.

1. Provide clinical leadership to support the delivery of evidence based patient centred care, which is of a high standard.

1. Take responsibility for the quality management of their designated areas with a specific emphasis on infection control and the hygiene code, national standards of cleanliness, environment and patient experience and patient safety.

1. The CSM will work closely with the Private Clinic Mananger and all other cancer services .

1. The CSM will ensure the delivery of balanced budgets, workforce plans and developments reflecting the to lead an deliver a service that is flexible to meet the current and future nursing trends and patient needs within the Clatterbridge Private Unit.

1. The CSM will assit in managing the Medical Service Provisions Agreements (MSPA) and audit service provision within the unit.

1. Develop and maintain communication with people on highly complex matters, issues and ideas and/or in complex situations.

1. Maintain and develop an environment and culture that improves health, safety and security.

1. Appraise, interpret and apply suggestions, recommendations and directives to improve services.

1. Plan, develop and implement approaches to promote health and wellbeing and prevent adverse effects on health and wellbeing.

1. Plan, deliver and evaluate care to address peoples complex health and wellbeing needs.

1. Support staff to engage and work effectively with a wide range of diverse people to identify their concerns about health and wellbeing

1. Work in partnership with relevant clinicians to plan, develop and evaluate programmes for health promotion.

1. Work closely with members of the public and users of the service so that health and wellbeing can be promoted and implemented effectively

1. Act as a resource for improving health for all users of the service (workforce, patients and carers) reviewing the effectiveness of the approaches available.

1. Accountable for ensuring care provision is planned appropriately to meet the needs of patients/carers.

1. Ensures that peoples dignity, wishes and beliefs are respected and that they are involved in a shared decision making process

1. To undertake and evaluate nursing interventions consistent with evidence based practice, transferring and applying knowledge and skills to meet patients needs.

1. Ensures accurate and legible records (written and electronic) are maintained in accordance with Trust policies and guidelines.

1. To maintain a highly visible profile, for staff, patients and their families

1. To contribute to the development of the corporate function of nursing and manage the processes by which the quality of nursing care can be regularly monitored e.g. audit, clinical benchmarking, and patient questionnaires.

1. Involve other agencies in relation to the identified needs of individuals for the benefit of their wellbeing.

1. To investigate and respond to patient complaints ensuring that any lessons learnt are fed back to all staff.

1. Work closely with members of the public and service users to continually improve service delivery

Person Specification

Qualifications

Essential

• Degree level Qualification
• UKONS SACT Passport or NM6 995
• Evidence of CPD

Desirable

• Masters Degree or Equivalent

Experience

Essential

• Experience of leading/managing change
• Significant, relevant, clinical experience at senior level.
• Evidence of nursing leadership in the following areas: policy development and implementation; quality improvement and assurance; change management.

Desirable

• SACT trained

Knowledge

Essential

• Knowledge of budgets/financial control
• Knowledge/experience of dealing with complaints

Desirable

• NM6 999 Foundations in Cancer Care
• NM6 998 Cancer Treatments and Care.
• NM6 996 Chemotherapy Principles and Care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Clatterbridge Cancer Centre NHSFT

Address

Wirral and Liverpool

Bebington

CH634JY

Employer's website

https://www.clatterbridgecc.nhs.uk/ (Opens in a new tab)