Job summary
To provide comprehensive secretarial, administrative and personal support to the Critical Care Unit consultants and senior nursing team. This role will work independently, often unsupervised, to organise and manage the administrative workload of the consultants and nursing team, adapting to ever-changing priorities. The role will work under the guidance outlined in the Medical Secretaries' Handbook and will also provide cover for other medical administrators, as required.
Main duties of the job
- Take and process telephone calls
- Organise a diary as requested by clinicians
- Sort, distribute and prioritise internal/external post. Requesting case notes as required and provide consultants with background information such as outstanding investigations/appointments
- Prepare general correspondence e.g. admission and discharge summaries, legal reports, print rotas/operation lists and other communication
- Accurately transcribe dictation, understanding the context and re-arranging as necessary
- Ensure case notes are maintained in accordance with the Trust's Case Note Management Policy
- Assist consultants and other members of the team in the development and/or maintenance of databases and the production of presentations
- Organise and minute as necessary meetings and conferences,
- Mortality review: obtain notes, produce typed tables, scan audit forms for monthly meetings, liaise with Quality, Safety and Compliance Department.
- Follow up clinic: book appointments by letter/telephone, type clinic letters and alter PAS as required.
- Ensure immediate payment of donations to the appropriate Critical Care Charitable Fund in line with Trust procedures and issue acknowledgement letters and receipts.
- Monitor usage of stationery and office consumables
- Maintain the Bookwise room booking system for the Critical Care Resource Room.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person Specification
Qualifications
Essential
- Maths and English GCSE Level C/5 or above
- RSA Stage 3 Typing
- RSA Stage 3 Audio Typing
Desirable
- AMSPAR Medical Secretarial Diploma
Experience
Essential
- More than 2 years NHS Office Experience
- Knowledge of medical terminology
- Knowledge of PAS
- Knowledge of Microsoft Office applications
Desirable
- Previous PA experience
- Data analysis and audit experience
- Experience of digital dictation/voice recognition systems or proof-reading documentation.
Skills
Essential
- Advanced keyboard skills
- Ability to communicate with all levels of the MDT
- Ability to work on own initiative and manage workload
Desirable
- Ability to participate in and contribute to improving departmental work processes and procedures
Person Specification
Qualifications
Essential
- Maths and English GCSE Level C/5 or above
- RSA Stage 3 Typing
- RSA Stage 3 Audio Typing
Desirable
- AMSPAR Medical Secretarial Diploma
Experience
Essential
- More than 2 years NHS Office Experience
- Knowledge of medical terminology
- Knowledge of PAS
- Knowledge of Microsoft Office applications
Desirable
- Previous PA experience
- Data analysis and audit experience
- Experience of digital dictation/voice recognition systems or proof-reading documentation.
Skills
Essential
- Advanced keyboard skills
- Ability to communicate with all levels of the MDT
- Ability to work on own initiative and manage workload
Desirable
- Ability to participate in and contribute to improving departmental work processes and procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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