Job summary
An exciting opportunity has arisen within the Urology Diagnostic and Treatment Centre for a Booking Co-ordinator to support Bodmin Community Diagnostic Centre (CDC).
The successful candidate must have a flexible approach, possess excellent communication skills, must be reliable, well organised and able to work as part of a team or independently. There is also the opportunity for career progression within this role.
Main duties of the job
Duties will include but not limited to: booking of appointments, managing waiting lists, updating pathway comments and managing patient RTT pathways in Radar and the Somerset Cancer Register, answering the telephone, preparation of clinic notes including E-notes, outcoming clinics and admitting and discharging patients on BEA.
Flexible working across both Bodmin CDC for 2 days and Treliske Hospital for 1 day per week.
About us
Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person Specification
Qualifications
Essential
- Good level of general education, achieving a minimum of two GCSE's (or equivalent) level 'C' Maths and English.
- Audio-typing
Experience
Essential
- Previous Administration duties
- Audio-typing
Desirable
- Knowledge of MAXIMS & PAS
PHYSICAL SKILLS
Essential
- Able to exert moderate physical effort over short periods lifting bags of notes weighing not in excess of 10Kg and sorting into clinics as required.
PRACTICAL AND INTELLECTUAL SKILLS (INCLUDING ANY SPECIAL KNOWLEDGE)
Essential
- Proven communication skills.
- Ability to prioritise and manage own workload.
- Understanding of appointment systems.
- Good computer keyboard skills.
- Good customer care skills
Desirable
- Ability to participate in and contribute to improving departmental work processes and procedures
DISPOSITION/ ADJUSTMENT/ ATTITUDE
Essential
- Professional manner and self-motivated.
- Able to manage own workload and work as part of a team, including cross covering colleagues leave.
TRAINING
Essential
- Evidence of a willingness to undertake further training for personal development and maintain up-to-date skills or further skills. This will include training on PAS and EROS
- Mandatory training
Person Specification
Qualifications
Essential
- Good level of general education, achieving a minimum of two GCSE's (or equivalent) level 'C' Maths and English.
- Audio-typing
Experience
Essential
- Previous Administration duties
- Audio-typing
Desirable
- Knowledge of MAXIMS & PAS
PHYSICAL SKILLS
Essential
- Able to exert moderate physical effort over short periods lifting bags of notes weighing not in excess of 10Kg and sorting into clinics as required.
PRACTICAL AND INTELLECTUAL SKILLS (INCLUDING ANY SPECIAL KNOWLEDGE)
Essential
- Proven communication skills.
- Ability to prioritise and manage own workload.
- Understanding of appointment systems.
- Good computer keyboard skills.
- Good customer care skills
Desirable
- Ability to participate in and contribute to improving departmental work processes and procedures
DISPOSITION/ ADJUSTMENT/ ATTITUDE
Essential
- Professional manner and self-motivated.
- Able to manage own workload and work as part of a team, including cross covering colleagues leave.
TRAINING
Essential
- Evidence of a willingness to undertake further training for personal development and maintain up-to-date skills or further skills. This will include training on PAS and EROS
- Mandatory training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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