Job summary
The Specialist Unified Communications Engineer is a senior member of the Technical Services team responsible for design, architecture and support of the data and voice network infrastructure. You are expected to be highly skilled and experienced in advanced technologies to also support and maintain all operational activities of the network environment.
The post holder will report to the Unified Communications team leader and collaborate directly with other members within the team and technical services department.
Main duties of the job
Responsible for maintaining infrastructure at high levels of availability, focused on improving infrastructure reliability and addressing recurring issues by recommending and implementing system improvements in line with internal change controls. This is a primary requirement to focus on the day-to-day business as usual data and voice network infrastructure.
Responsible for completing all assigned tickets within the IT service management system in line with service level agreements and escalating any likely breaches.
Installation, configuration and support of infrastructure equipment.
Technical design and planning of IT architecture.
Responsible for capacity planning, ensuring sufficient resource exist to maintain access to systems in a highly available state.
Responsible for providing technical expertise within the Trusts IT Infrastructure with expertise:
Local and Wide Area Networking
Wireless LAN infrastructure
Voice communication systems
Load balancing
Cyber Security
Data cabling
Managing infrastructure updates and upgrades with minimal impact.
Lead in the design of future network and security infrastructure environments.
Proactive engagement with projects, providing technical support and ensuring the most efficient use of limited resources.
Work closely with the security team to deal with security related incidents.
Participate in regular on call rota.
Provide technical escalation point for other teams within CITS
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.
We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.
We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.
Person Specification
Experience
Essential
- Ten Years Unified Communications Experience
Desirable
Qualifications
Essential
- Educated to Degree level or able to demonstrate proven equivalent experience
- ITIL Foundation
- Evidence of continuing professional development pertaining to the post.
Desirable
- Cisco
- ITIL Practitioner Qualification
- PRINCE2 Certification
- Vendor certification relating to networking, voice and security
Person Specification
Experience
Essential
- Ten Years Unified Communications Experience
Desirable
Qualifications
Essential
- Educated to Degree level or able to demonstrate proven equivalent experience
- ITIL Foundation
- Evidence of continuing professional development pertaining to the post.
Desirable
- Cisco
- ITIL Practitioner Qualification
- PRINCE2 Certification
- Vendor certification relating to networking, voice and security
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
.png){kind=logo}
