Job summary
An opportunity has arisen for a highly motivated project manager, this role would suit applicants who are or have previously worked within cancer services and aware of the challenges and requirements within the service. The successful applicant will work collaboratively with the senior Headland Unit nursing and management team and the wider organisation including medical staff, pharmacy staff and external organisations providing care for cancer patients.
The scope of the project is centred on the patient pathway from decision of treatment with SACT through to completion of treatment including supporting therapies delivered in primary care. This will include a review of activities within the care group and wider organisation to increase capacity and efficiency of the Headland Unit.
This post will directly control with support a number of work streams, some may be complex and large-scale involving larger multi-disciplinary teams. This role will include engaging with all stakeholders in process mapping, planning and implementing required improvements and developments to ensure safe and timely pathways are maintained. The Headland Unit is the only outpatient systemic anti-cancer therapy (SACT) unit in Cornwall and is a fast paced clinical environment.
This most will initially be supported for 3 months by the QI hub. Informal visits and discussions are actively encouraged.
Main duties of the job
To support the Headland Unit and Cancer Services as a whole in effectively identifying, scoping and implementing areas for improvement in accommodating the increasing number of patients requiring treatment.
To support the Cancer Services to embed change as a result of the programme.
To support Cancer Services in facilitating service changes in outpatients, using expertise across the trust and in primary care where care is provided to help inform change.
To co-ordinate and to optimise patient appointments and time spent within the department
To support the delivery of new ways of working and support and engage staff.
To use project management skills to implement change.
To establish and maintain strong and effective communication links across cancer services to enable delivery of the programme.
To work collaboratively with the QI hub and engage with support offered.
To utilise analytical, persuasive and negotiation skills in order to support the change and enable resolution of complex operational issues relating to planned care.
To ensure all changes made are in line with the key aims and requirements identified, adapting where necessary.
About us
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.
The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.
The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.
Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.
Job description
Job responsibilities
Identify, analyse and document the project requirementsManage a number of concurrent work streams, as identified assigned by group members. Working across different disciplines and care groups, ensuring effective and regular communication at all levels with all interested parties.Co-ordinate and manage internal and external parties to ensure their effective involvement in change management.
Ensure that quality standards are maintained throughout, such that each work stream deliverable is fit for purpose and meets its documented requirement.
Define project risk parameters and escalate to group members where necessary, instigating contingency plans where appropriate.
Create, direct and motivate representative project teams, schedule and monitor their work giving support where necessary.
Identify, in conjunction with the working group, the benefits to be realised by meeting the project requirements, and the key success factors to be used to measure the project.
Present project aims and objectives in a way that engenders enthusiasm and commitment and continue this with regular updates as defined by the programme boardWork with appropriate operational teams to ensure a smooth handover of the project.Develop and implement procedures and guidelines supporting the policies and strategies, around new services and changes to existing services working closely with service managersDevelop and present business case(s) and where required, financial project summaries to programme board and other relevant groupsManage all changes in project scope to ensure that the project remains deliverable within the estimated parameters using recognised tools to monitor deviation and exceptionUndertake and document post implementation reviews of projects to ensure that process improvement can benefit from the experiences of each project deliveryArrange, chair /participate in and document structured project meetingsComplete all mandatory departmental and national documentation within specified timescalesLead in the measurement of benefits realisation once the project has been satisfactorily implemented.Manage any project budget reporting into programme boardAssist services in establishing any new procurement or supplies; using national contract frameworks where appropriateDevelop, monitor and measure suppliers to ensure the contracted products/services are developed and delivered as planned alongside managers for ongoing service deliveryGeneralSupport staff, who might be working in very stressful circumstances, in an efficient and empathetic way, in the use of new working practices
To support the Care Groups to embed change as a result of the programme.
To support the Care Groups in facilitating service changes in outpatients, to help inform change.
To co-ordinate Headland Unit space to optimise patient throughput.
To use project management skills to implement change.
To establish and maintain strong and effective communication links across the whole health community to enable delivery of the programme.
To utilise analytical, persuasive and negotiation skills in order to support the change and enable resolution of complex operational issues relating to planned care.
To ensure all changes made are in line with the key aims of the programme and health community strategy, adapting where necessary.
Job description
Job responsibilities
Identify, analyse and document the project requirementsManage a number of concurrent work streams, as identified assigned by group members. Working across different disciplines and care groups, ensuring effective and regular communication at all levels with all interested parties.Co-ordinate and manage internal and external parties to ensure their effective involvement in change management.
Ensure that quality standards are maintained throughout, such that each work stream deliverable is fit for purpose and meets its documented requirement.
Define project risk parameters and escalate to group members where necessary, instigating contingency plans where appropriate.
Create, direct and motivate representative project teams, schedule and monitor their work giving support where necessary.
Identify, in conjunction with the working group, the benefits to be realised by meeting the project requirements, and the key success factors to be used to measure the project.
Present project aims and objectives in a way that engenders enthusiasm and commitment and continue this with regular updates as defined by the programme boardWork with appropriate operational teams to ensure a smooth handover of the project.Develop and implement procedures and guidelines supporting the policies and strategies, around new services and changes to existing services working closely with service managersDevelop and present business case(s) and where required, financial project summaries to programme board and other relevant groupsManage all changes in project scope to ensure that the project remains deliverable within the estimated parameters using recognised tools to monitor deviation and exceptionUndertake and document post implementation reviews of projects to ensure that process improvement can benefit from the experiences of each project deliveryArrange, chair /participate in and document structured project meetingsComplete all mandatory departmental and national documentation within specified timescalesLead in the measurement of benefits realisation once the project has been satisfactorily implemented.Manage any project budget reporting into programme boardAssist services in establishing any new procurement or supplies; using national contract frameworks where appropriateDevelop, monitor and measure suppliers to ensure the contracted products/services are developed and delivered as planned alongside managers for ongoing service deliveryGeneralSupport staff, who might be working in very stressful circumstances, in an efficient and empathetic way, in the use of new working practices
To support the Care Groups to embed change as a result of the programme.
To support the Care Groups in facilitating service changes in outpatients, to help inform change.
To co-ordinate Headland Unit space to optimise patient throughput.
To use project management skills to implement change.
To establish and maintain strong and effective communication links across the whole health community to enable delivery of the programme.
To utilise analytical, persuasive and negotiation skills in order to support the change and enable resolution of complex operational issues relating to planned care.
To ensure all changes made are in line with the key aims of the programme and health community strategy, adapting where necessary.
Person Specification
Qualifications
Essential
- Knowledge of health services management through training and experience to postgraduate level
- 5 GCSE grade C or above or equivalent, including Mathematics and English
Qualifications
Desirable
- Project management qualification
Experience
Essential
- Extensive experience working in cancer services
- Evidence of success in efficient and effective project and task management
- Experience of dealing with highly complex information
- Experience of successfully dealing with people at all levels
- Extensive experience working in cancer services
Desirable
- Experience of similar or role of equivalent seniority within the NHS
- Previous NHS operational management experience
Skills
Essential
- Comprehensive planning and organisation skills
- Very good verbal and written skills (including report writing)
- Strong ability to influence others at all levels
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issuesAbility to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
Desirable
- Advanced Excel skills, with the ability to efficiently manipulate information
- Knowledge of the NHS performance management processes, tools and methodology.
Person Specification
Qualifications
Essential
- Knowledge of health services management through training and experience to postgraduate level
- 5 GCSE grade C or above or equivalent, including Mathematics and English
Qualifications
Desirable
- Project management qualification
Experience
Essential
- Extensive experience working in cancer services
- Evidence of success in efficient and effective project and task management
- Experience of dealing with highly complex information
- Experience of successfully dealing with people at all levels
- Extensive experience working in cancer services
Desirable
- Experience of similar or role of equivalent seniority within the NHS
- Previous NHS operational management experience
Skills
Essential
- Comprehensive planning and organisation skills
- Very good verbal and written skills (including report writing)
- Strong ability to influence others at all levels
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issuesAbility to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
Desirable
- Advanced Excel skills, with the ability to efficiently manipulate information
- Knowledge of the NHS performance management processes, tools and methodology.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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