Job summary
Are you an experienced Project Manager with staff, budget and supplier management experience?
Have you delivered Transformational and Change Projects within the NHS?
Applications are invited for the post of a Senior Project Manager to join the Electronic Patient Record Programme Team within Cornwall IT Services. Following the completion of the EPR programme the post holder will join and support the Clinical Application Programme team.
Royal Cornwall Hospitals NHS Trust is continuing on its digital and clinical transformation journey that will change the way in which we deliver care across Cornwall, the Isles of Scilly, and the South West Peninsula. The Electronic Patient Record (EPR) Programme will underpin everything we do for our patients, our people, and our communities, as well as creating a working environment renowned for excellence and innovation that enables our staff to deliver safe and compassionate care every day. We believe the people of Cornwall and the Isles of Scilly, and our staff deserve nothing less.
This is a substantive role.
This position is working 30 hours per week. The role is offered as a hybrid of both in-office and home working.
Main duties of the job
The Senior Project Manager will report to the Senior Programme Manager and work within the EPR programme, managing and overseeing various workstreams, managing a number of project staff and supporting the operational teams.
Projects are undertaken in a structured manner in accordance with CITS Project Management procedures and PRINCE 2 and cover a wide range of disciplines
As a Senior Project Manager you will be responsible for developing, delivering and leading a number of projects, within the programme, that enable the development and implementation of the EPR.
You will be motivated, flexible and will enjoy working in a fast-paced and challenging environment. It is essential that you are a team player and have excellent interpersonal and communications skills.
About us
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.
The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.
The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.
We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.
Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.
Job description
Job responsibilities
Project Delivery
Initiate projects, as directed by the EPR Senior Programme Manager, and assess them for feasibility.
Identify, analyse and document the project requirements
Manage a number of concurrent projects, as assigned by the Programme Manager, in a variety of customer areas and across different disciplines, ensuring effective and regular communication at all levels with all interested parties
Co-ordinate and manage internal and external parties to ensure their effective involvement in change management, according to the policies of the customer organisations , project delivery and ongoing service
Ensure that quality standards are maintained throughout, such that each project deliverable is fit for purpose and meets its documented requirement.
Define project risk parameters and escalate to Programme Manager where necessary, instigating contingency plans where appropriate
Create, direct and motivate representative project teams, schedule and monitor their work
Identify, in conjunction with customers, the benefits to be realised by meeting the project requirements, and the key success factors to be used to measure the project
Present project aims and objectives to suppliers, staff, patients and/or support groups, engendering enthusiasm and commitment
Work with appropriate CITS operational teams to ensure a smooth handover of the project to the support departments of CITS.
Project Control
Develop and implement procedures and guidelines supporting the policies and strategies, around new services and changes to existing services
Develop and present business case(s) and where required, financial project summaries to Programme Manager, Project Boards and/or Management Teams
Manage all changes in project scope to ensure that the project remains deliverable within the estimated effort and time parameters, or to get customer and Programme agreement to extend.
Undertake and document post implementation reviews of projects to ensure that process improvement can benefit from the experiences of each project delivery.
Arrange, chair /participate in and document structured project meetings.
Complete all mandatory departmental and national documentation within specified timescales.
Assist the customers in the measurement of benefits realisation once the project has been satisfactorily implemented.
Financial and Contractual
Negotiate and manage project budgets.
Negotiate favourable contractual terms and pricing with suppliers; using national contract frameworks where appropriate.
Co-ordinate, monitor and measure suppliers to ensure the contracted products/services are developed and delivered as planned.
General
Support customers, who might be working in very stressful circumstances, in an efficient and empathetic way, in the use of new systems.
Represent Cornwall Information & Technology Service at local, regional and national meetings.
Keep up to date with new developments within the IT arena in order to maintain currency of subject matter expertise and provide the latest solutions to customers
Staff Management and Development
Line manage up to 5 project managers/staff. This will include handling career development, appraisals, personnel issues, the planning, allocation and reviewing of work together with the identification of training needs.
Chair or participate in Recruitment & Selection panels for the department.
Deputise for the EPR Senior Programme Manager to cover absences when required.
Job description
Job responsibilities
Project Delivery
Initiate projects, as directed by the EPR Senior Programme Manager, and assess them for feasibility.
Identify, analyse and document the project requirements
Manage a number of concurrent projects, as assigned by the Programme Manager, in a variety of customer areas and across different disciplines, ensuring effective and regular communication at all levels with all interested parties
Co-ordinate and manage internal and external parties to ensure their effective involvement in change management, according to the policies of the customer organisations , project delivery and ongoing service
Ensure that quality standards are maintained throughout, such that each project deliverable is fit for purpose and meets its documented requirement.
Define project risk parameters and escalate to Programme Manager where necessary, instigating contingency plans where appropriate
Create, direct and motivate representative project teams, schedule and monitor their work
Identify, in conjunction with customers, the benefits to be realised by meeting the project requirements, and the key success factors to be used to measure the project
Present project aims and objectives to suppliers, staff, patients and/or support groups, engendering enthusiasm and commitment
Work with appropriate CITS operational teams to ensure a smooth handover of the project to the support departments of CITS.
Project Control
Develop and implement procedures and guidelines supporting the policies and strategies, around new services and changes to existing services
Develop and present business case(s) and where required, financial project summaries to Programme Manager, Project Boards and/or Management Teams
Manage all changes in project scope to ensure that the project remains deliverable within the estimated effort and time parameters, or to get customer and Programme agreement to extend.
Undertake and document post implementation reviews of projects to ensure that process improvement can benefit from the experiences of each project delivery.
Arrange, chair /participate in and document structured project meetings.
Complete all mandatory departmental and national documentation within specified timescales.
Assist the customers in the measurement of benefits realisation once the project has been satisfactorily implemented.
Financial and Contractual
Negotiate and manage project budgets.
Negotiate favourable contractual terms and pricing with suppliers; using national contract frameworks where appropriate.
Co-ordinate, monitor and measure suppliers to ensure the contracted products/services are developed and delivered as planned.
General
Support customers, who might be working in very stressful circumstances, in an efficient and empathetic way, in the use of new systems.
Represent Cornwall Information & Technology Service at local, regional and national meetings.
Keep up to date with new developments within the IT arena in order to maintain currency of subject matter expertise and provide the latest solutions to customers
Staff Management and Development
Line manage up to 5 project managers/staff. This will include handling career development, appraisals, personnel issues, the planning, allocation and reviewing of work together with the identification of training needs.
Chair or participate in Recruitment & Selection panels for the department.
Deputise for the EPR Senior Programme Manager to cover absences when required.
Person Specification
Knowledge & Skills
Essential
- Degree level of education or the proven equivalent relevant experience and education, IT experience and staff / team management.
- Proven successful structured project management skills and experience in a leadership position.
- Hold a specialist IM&T / business management qualification, formal project management qualification.
- Demonstrable capability of delivering major projects on time, to an agreed quality and budget.
- Excellent negotiating and diplomacy skills, coupled with the ability to remain objective when dealing with complex and sometimes contentious issues.
- Proven ability to work to critical deadlines when under pressure and effectively prioritise workload.
Desirable
- Qualification in: Managing Successful Programmes (MSP) / Change Management / LEAN / AGILE / ITIL
Experience
Essential
- Proven experience in supplier management and contract negotiation, gained in a senior role.
- Demonstrable experience in a senior management role in a complex, customer focused organisation.
- Experience of service change management / business transformation.
- Proven experience in organising and prioritising multiple tasks and workloads and meeting deadlines.
- Staff / Team management and development.
Person Specification
Knowledge & Skills
Essential
- Degree level of education or the proven equivalent relevant experience and education, IT experience and staff / team management.
- Proven successful structured project management skills and experience in a leadership position.
- Hold a specialist IM&T / business management qualification, formal project management qualification.
- Demonstrable capability of delivering major projects on time, to an agreed quality and budget.
- Excellent negotiating and diplomacy skills, coupled with the ability to remain objective when dealing with complex and sometimes contentious issues.
- Proven ability to work to critical deadlines when under pressure and effectively prioritise workload.
Desirable
- Qualification in: Managing Successful Programmes (MSP) / Change Management / LEAN / AGILE / ITIL
Experience
Essential
- Proven experience in supplier management and contract negotiation, gained in a senior role.
- Demonstrable experience in a senior management role in a complex, customer focused organisation.
- Experience of service change management / business transformation.
- Proven experience in organising and prioritising multiple tasks and workloads and meeting deadlines.
- Staff / Team management and development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
.png){kind=logo}
