Glaucoma Surveillance Booking Clerk

Royal Cornwall Hospitals Trust

Information:

This job is now closed

Job summary

The post-holder will support the delivery of accurate information within the Ophthalmology Medisoft system.

There will be a need to proactively improve areas of poor quality data and escalate to the Glaucoma co-ordinator any areas of concern.

Undertake activities required to ensure Patient Identifiable information is accurate and true including the correction of data entry.

Be responsible for defined areas of work linked to improving Medisoft.

Liaise with the Glaucoma Co-ordinator and progress issues to ensure data is available as appropriate for clinics.

Attend meetings and user groups regarding Medisoft.

Ensure that system security is maintained at all times and in accordance with the Trust policies and procedures escalating any issues to the Co-ordinator, GSC Team Lead and Clinical Admin Lead.

Maintain an extensive working knowledge of the software systems and the ways they are applied in the NHS workplace including, but not exclusive to PAS and Maxims.

Participate in training to extend their knowledge of the clinical data that is required to be extracted and uploaded.

Liaise with the Glaucoma Co-ordinator, Team lead or CAL on any critical problems and issues as necessary.

In addition, the post-holder will be expected to carry out any other duties in agreement with the Team Leader.

Main duties of the job

Be able to use PAS, MAXIMS and other hospital IT.

Process and interpret patient information using a range of computerised.

Skilled in the use of data entry.

Good understanding of the Data Protection Act, Caldicott Report, Computer Misuse Act, Trust Security policy and the Trust Information Governance protocol to ensure that system security is maintained at all times and data is administered.

Ability to manage and prioritise your own workload.

Ability to work with minimum supervision ensuring data accuracy and administration is always correct. Also highlighting any area of concern to your Glaucoma co-ordinator, Team Lead or CAL and working together to resolve these.

About us

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

Date posted

30 June 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

156-5357635

Job locations

Royal Cornwall Hospitals NHS Trust

Truro

TR1 3LJ


Job description

Job responsibilities

For further information about this role, please see the attached job description and person specification.

Job description

Job responsibilities

For further information about this role, please see the attached job description and person specification.

Person Specification

Qualifications

Essential

  • GCSE in English and Maths grade 9 to 4 (A* to C) or equivalent.
  • NVQ3 Business Administration or equivalent.

Desirable

  • Knowledge and experience of MS Software packages including Access, eExcel and PowerPoint.

Experience

Essential

  • Previous experience of working in a support/customer services role.
  • Good working knowledge of PAS out-patient and or BEA module

Desirable

  • Previous NHS office / administrative experience.
  • Knowledge of patient pathways.
  • Good understanding of Maxims or other healthcare systems.
Person Specification

Qualifications

Essential

  • GCSE in English and Maths grade 9 to 4 (A* to C) or equivalent.
  • NVQ3 Business Administration or equivalent.

Desirable

  • Knowledge and experience of MS Software packages including Access, eExcel and PowerPoint.

Experience

Essential

  • Previous experience of working in a support/customer services role.
  • Good working knowledge of PAS out-patient and or BEA module

Desirable

  • Previous NHS office / administrative experience.
  • Knowledge of patient pathways.
  • Good understanding of Maxims or other healthcare systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospitals NHS Trust

Truro

TR1 3LJ


Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospitals NHS Trust

Truro

TR1 3LJ


Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Clinical Admin Lead

Paula O'shea

paula.oshea1@nhs.net

07707202905

Date posted

30 June 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

156-5357635

Job locations

Royal Cornwall Hospitals NHS Trust

Truro

TR1 3LJ


Supporting documents

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