Royal Cornwall Hospitals Trust

Healthcare Assistant

The closing date is 18 June 2025

Job summary

An exciting opportunity has arisen for a Band 3 Healthcare Assistant to join our friendly and enthusiastic outpatient pain service.

You will be part of a wider multidisciplinary pain team, based in the outpatient pain clinic on the ground floor of tower block. Working collaboratively to support our pain patients, many of whom have complex needs.

You will be the first face our patients meet when attending the pain management clinic, so a friendly, caring and compassionate demeanour is essential.

In addition to providing high quality clinical care to our patients, there are also some associated administrative tasks.

The clinic is open 08:00-18:00 Monday to Friday and your shifts will be flexible between these hours.

We would love you to join our friendly, motivated and enthusiastic team.

Main duties of the job

You will be central to the provision of high quality and excellent care, contributing to the efficient running of the outpatient pain clinic.

Ensuring a positive patient experience by providing a welcoming, helpful and supportive environment. Assisting pain practitioners to deliver care in a manner sensitive to the individual patients needs and wishes acknowledging and respecting their confidentiality, rights and beliefs at all times.

Supporting registered clinicians with minor procedures or interventions and caring for the patient post procedure or intervention.

Undertaking appropriate administrative tasks to ensure the smooth running of the outpatient department and clinics.

About us

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute andspecialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Royal Cornwall Hospitals NHS Trust is a research active organisation.

It's established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more.

Website: https://www.plymouth.ac.uk/research/clinical-schools/royal-cornwall-hospitals-nhs-trust-clinical-school

https://doi.org/10.1177/17449871231209037

Details

Date posted

05 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro-rata

Contract

Permanent

Working pattern

Part-time

Reference number

156-7228485

Job locations

Royal Cornwall Hospitals NHS Trust

Truro

TR1 3LJ


Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

  • Identity Checks
  • Professional registration and qualification checks
  • Employment history and reference checks
  • Occupational Health clearance
  • Satisfactory Disclosure and Barring Service check
  • Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

We may be able to offer sponsorship but this is not guaranteed.

Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

  • Identity Checks
  • Professional registration and qualification checks
  • Employment history and reference checks
  • Occupational Health clearance
  • Satisfactory Disclosure and Barring Service check
  • Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

We may be able to offer sponsorship but this is not guaranteed.

Person Specification

Essential.

Essential

  • Care Certificate.
  • English, Maths, Science GCSE ( or equivalent).
  • Experience working in care in a hospital setting.

Desirable

Desirable

  • Experience working in an out patient department.
  • Competent in the use of PAS, Maxims, Patient Hub, AMAT and other IT systems required within the department.
  • Ability to communicate effectively verbally and in writing.
Person Specification

Essential.

Essential

  • Care Certificate.
  • English, Maths, Science GCSE ( or equivalent).
  • Experience working in care in a hospital setting.

Desirable

Desirable

  • Experience working in an out patient department.
  • Competent in the use of PAS, Maxims, Patient Hub, AMAT and other IT systems required within the department.
  • Ability to communicate effectively verbally and in writing.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospitals NHS Trust

Truro

TR1 3LJ


Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospitals NHS Trust

Truro

TR1 3LJ


Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lead Pain Specialist Nurse

Kayley Mills

Kayley.Mills@nhs.net

01872254503

Details

Date posted

05 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro-rata

Contract

Permanent

Working pattern

Part-time

Reference number

156-7228485

Job locations

Royal Cornwall Hospitals NHS Trust

Truro

TR1 3LJ


Supporting documents

Privacy notice

Royal Cornwall Hospitals Trust's privacy notice (opens in a new tab)