Job summary
We are seeking a highly motivated individual with proven IT application training experience and communication skills who will be delivering a curriculum of relevant and effective training courses to learners.
Working with members of the training team, the successful candidate will be delivering quality, consistent and professional IT training to staff in both clinical and non-clinical applications. You will also be responsible for creating training plans, course support materials, end user guides, and developing innovative ways of delivery and engaging learners.
This is a full time post working 37.5 hours per week Monday to Friday, part time hours will be considered. It may be necessary for the post holder to work as part of an on-call rota and participate in flexible working hours in order to provide training or out of hours support to Cornwall Healthcare Community.
3 x 11 month posts and 3 x 13 month posts are available. End date of FTC is dependant on start date of successful candidate. Secondments will be considered from RCHT candidates who must seek approval from their line manager before applying. If a secondment is not an option RCHT candidates must be willing to convert to a FTC.
Unfortunately, due to budgetary constraints we are unable us to support visa sponsorship for this role.
The recruiting panel will therefore only be able to consider applications from candidates that already possess the right to work in the UK for the duration of the fixed term contract.
Main duties of the job
Experience of using the Patient Administration System (PAS)
Experience of using eNotes, Maxims and other clinical systems
Experience of pc applications (Microsoft)
Experience of using NHS Clinical or Business applications
Good general understanding of technology
Proven customer care skills
Proven communications skills
Excellent team player
Copes well in a busy environment
Experience user of MS office applications
About us
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.
The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.
The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.
We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.
Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.
Job description
Job responsibilities
The trainer will have excellent knowledge and extensive use of both clinical patient administration systems and Microsoft Office products. Working with members of the training team, the successful candidate will be delivering quality, consistent and professional IT training to staff in both clinical and non-clinical applications. You will also be responsible for helping develop training plans, course support materials, end user guides, as well as developing innovative ways of delivery and engaging learners.
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Job description
Job responsibilities
The trainer will have excellent knowledge and extensive use of both clinical patient administration systems and Microsoft Office products. Working with members of the training team, the successful candidate will be delivering quality, consistent and professional IT training to staff in both clinical and non-clinical applications. You will also be responsible for helping develop training plans, course support materials, end user guides, as well as developing innovative ways of delivery and engaging learners.
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Person Specification
Experience
Essential
- 3 years IM&T related experience or a related degree
- Previous training position, proven experience of teaching class sizes up to 10 people of varying skill levels and backgrounds.
Desirable
- Experience of writing training materials, lesson planning, course development, health related work experience
- Awareness of IM&T issues in the NHS especially related to the NHS Connecting for Health programme
Qualifications
Essential
- Degree or equivalent 3 years IM&T experience
- IT qualification such as ECDL, professional training/teaching qualification
Desirable
- Level 1 adult literacy, numeracy & language certificate
Practical / Intellectual Skills
Essential
- Substantial MS Windows & MS Office specialist knowledge or Good MS Office skills
- Substantial specialist knowledge of Health related software such as EROS, PAS, Maxims
- Excellent presentation, planning and communication skills
- e-tutor and e-learning skills
- Trouble shooting and diagnostic skills in the classroom
Desirable
- NHS experience
- Project management skills
- Experience of e-learning materials development
Additional Information
Essential
- Must be prepared to work outside normal office hours including evenings & weekends as required.
- Willing to work at all training sites throughout Cornwall
- Willing to travel, attend training and willing to drive to deliver training throughout the Health Community 3 or 4 days in every week as required
- Use of VDU equipment on a daily basis often for prolonged periods of time
- Smart appearance
- Will often have to carry presentation equipment and laptops to training venues
Disposition / Adjustments / Attitude
Essential
- Patient, calm, organised, flexible, adaptable, team player, able to think on their feet in a classroom situation
- Able to work unsupervised, able to make decisions related to classroom management and course deliver
- Able to work accurately in often distracting environments
Desirable
- Awareness of NHS health and safety policy
Training
Essential
- Willing to undertake training and IT related study and health informatics personal development
- Willing to learn to deliver new training courses and software programs as required
Desirable
- Willing to join and maintain membership to a professional organisation such as UKCHIP as required
Person Specification
Experience
Essential
- 3 years IM&T related experience or a related degree
- Previous training position, proven experience of teaching class sizes up to 10 people of varying skill levels and backgrounds.
Desirable
- Experience of writing training materials, lesson planning, course development, health related work experience
- Awareness of IM&T issues in the NHS especially related to the NHS Connecting for Health programme
Qualifications
Essential
- Degree or equivalent 3 years IM&T experience
- IT qualification such as ECDL, professional training/teaching qualification
Desirable
- Level 1 adult literacy, numeracy & language certificate
Practical / Intellectual Skills
Essential
- Substantial MS Windows & MS Office specialist knowledge or Good MS Office skills
- Substantial specialist knowledge of Health related software such as EROS, PAS, Maxims
- Excellent presentation, planning and communication skills
- e-tutor and e-learning skills
- Trouble shooting and diagnostic skills in the classroom
Desirable
- NHS experience
- Project management skills
- Experience of e-learning materials development
Additional Information
Essential
- Must be prepared to work outside normal office hours including evenings & weekends as required.
- Willing to work at all training sites throughout Cornwall
- Willing to travel, attend training and willing to drive to deliver training throughout the Health Community 3 or 4 days in every week as required
- Use of VDU equipment on a daily basis often for prolonged periods of time
- Smart appearance
- Will often have to carry presentation equipment and laptops to training venues
Disposition / Adjustments / Attitude
Essential
- Patient, calm, organised, flexible, adaptable, team player, able to think on their feet in a classroom situation
- Able to work unsupervised, able to make decisions related to classroom management and course deliver
- Able to work accurately in often distracting environments
Desirable
- Awareness of NHS health and safety policy
Training
Essential
- Willing to undertake training and IT related study and health informatics personal development
- Willing to learn to deliver new training courses and software programs as required
Desirable
- Willing to join and maintain membership to a professional organisation such as UKCHIP as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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