Job summary
St Michael's Hospital, Hayle
We are looking for an enthusiastic, reliable individual to join the team as Inpatient Booking Co-ordinator/Medical Secretary. This interesting role will include efficient management of two consultant waiting lists.
You will require excellent communication and organisational skills and be able to manage your own workload. You should also have sound experience of PAS (particularly BEA and out patients) and a robust knowledge of the current access targets.
Medical Secretary experience will also be required, and you will need to be able to demonstrate audio typing and medical terminology skills, as this post will also provide PA support to two consultants, a visiting consultant and speciality doctor and the associated clinic typing.
This is a full time vacancy, 37.5 hours per week.
Main duties of the job
Arrange patient admissions using hospital systems, including pre-operative assessment appointments, sending out relevant paperwork as necessary in line with the Patient Access Policy. Ensure that all patients with an elective 'to come in' date have confirmed their appointments within an appropriate timeframe in order to fully utilise available capacity.
Communicate and escalate any shortfalls in capacity to the CAL and ensure additional capacity is fully utilised and appropriately communicated to patients.
Key areas of responsibility:
Weekly monitoring of patients with 'late', 'no' or unconfirmed TCI.
Liaising with consultants and secretaries as to dates of treatment for patients
Same day cancellations - ensuring patients are re-booked within 28 days of cancellations or within RTT breach date (whichever is sooner).
Ensuring Pathway ID's are attached to all inpatient episodes.
Ensuring comments are updated weekly on the RADAR system.
About us
Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to accommodate all requests, such requests will not be referenced during the interview scoring process, and we will consider and try to accommodate them for successful applicants.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person Specification
Experience & Qualifications
Essential
- Significant relevant experience
- 3 GCSE's (C or above)
Desirable
- Experience of PAS, Bluespier, Galaxy, Radar
- AMSPAR or Med sec qualification
- Audio typing
- Previous NHS experience
Practical Intellectual Skills & Training
Essential
- Good written communication (supporting statement)
- Understanding of hospital systems
- Knowledge of medical terminology
- Willingness to undertake training
Desirable
- Knowledge of hospital activity
Person Specification
Experience & Qualifications
Essential
- Significant relevant experience
- 3 GCSE's (C or above)
Desirable
- Experience of PAS, Bluespier, Galaxy, Radar
- AMSPAR or Med sec qualification
- Audio typing
- Previous NHS experience
Practical Intellectual Skills & Training
Essential
- Good written communication (supporting statement)
- Understanding of hospital systems
- Knowledge of medical terminology
- Willingness to undertake training
Desirable
- Knowledge of hospital activity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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